FUTURE CUSTOMERS BEWARE I walked into this location for a simple payday loan. The whole process of gathering and submitting information took over 45 minutes!!! Then, some workers Aren't informed about the specific processes they do here, and I had to wait extra time for the Other employee to fix my clerks mistake. After almost an hour of waiting, they tell me they need to do a hard credit check! For a payday loan! I Refuse and ask why they're doing that, And their response was, we are going to submit a line of credit to see if you qualify for more money. I never asked for a line of credit, nobody told me they were trying to submit an application for a line of credit. I came in for a payday loan and I told my clerk that. Not only was a whole hour of my day wasted for a task that takes 10 minutes tops, they almost ran my credit hard inquiry without telling me! I never asked for a line of credit! So don't assume just because I may qualify for more that's what I want! read more

Starr down at the Speedy Cash at 1515 East Indian School Rd in Phoenix, he was the best! Star was extremely sweet, attentive, helpfu, and loving. I felt like I was around a best friend. He assisted me very promptly and I was out of the store in less than 15 minute. Both Starr and Yadira need to be managers at the Indian School location. I wish Both of them the best regarding all of their hopes and dreams..... read more

THIS IS A BIG SECURITY ISSUE Horrible awful place. Try a different location. so your info is safe. Spoke to a "Jennifer" not sure if that was correct because she made sure to turn around her badge I will place her description below for reference Jennifer: Latina 5 feet, brown, with a god awful haircolor and highlights oh and some bangs, anddddd with teeth that look like she's been using meth I came by from my office, to see why they were keeping a client of ours check hostage. Which is not allowed, they also threatened a returning client of theirs that they would call the cops if they gave him back the check. I told him what office I'm from and asked for the check back. She said you need to speak to my manager MELODY I asked what about his check was altered because that's what Jennifer said she said I don't know maybe the ink. I asked both of them what about his check is altered? I asked why didn't you call the number on the check? There is a specific bank number and why would you tell one of your returning clients that has his ID on file that you're gonna call the police on him if they return a check ? Both Melody and Jennifer had different stories as to why it was "altered" After a conversation with Melody, Melody said that I can have the check back so I told Jennifer. Jennifer hands me the check BOTH OF YOU WOMEN can't do your job right Because I still wanna know what about it was altered... Perhaps these snobs on an ego trip were basing it on their clients looks. (Jennifer is not one to judge because her teeth tell a story) Because all it took was a phone call to get a random persons check back to me. The worst part is, I asked for the check and they just gave it to me. They didn't ask me for an ID and just gave it to me. Someone else's check was given to me!!! Why aren't you calling the cops? YOU DIDNT VERIFY WHO I WAS OR ASK ME FOR ID, JENNIFER WHY SHOULD YOU BE TRUSTED WORKING HERE Truly disgusting how people take advantage of their position and try to scare their own clients. A RETURNING CLIENT OF YOURS WITH HIS ID ON FILE How dare you embarrass a returning client of yours like that based off his looks. At the ends of the day she delayed a clients refund tax check for NO REASON When you have a valid reason let me know AVOID THIS LOCATION BASED OFF THE REVIEWS YOU SHOULD AVOID IT, JUST SOLELY BECAUSE I ASKED MELODY FOR THE CHECK BACK AND SHE GAVE IT TO ME THIS IS A BIG SECURITY ISSUE read more

DO NOT TRUST SPEEDY CASH IN PFLUGERVILLE This place is a total scam. I was told I would borrow $2,000 and pay it off in five monthly payments of around $560. They made it sound simple--four payments and I'd be done. But after paying over $2,500, they hit me with a surprise: I supposedly still owed nearly $2,200 more, bringing the total to almost $5,000 for a $2,000 loan. They never clearly explained this in writing. They rushed through a confusing explanation and handed me a piece of paper full of fine print that I didn't have time to read. It turns out they're charging around 300% interest--completely outrageous and predatory. On top of that, the staff there is extremely rude and unprofessional. They are not helpful, not polite, and honestly ruthless in how they treat people. Once they have you locked in, they don't care about fairness or communication. Please, read every word of your paperwork, and better yet--do not go to this place at all. There are better, more honest ways to get help than dealing with this kind of trap. read more

The pretty African American woman that helped me today was very helpful, informative,warm and kind. Thanks again! -KB read more

I needed $100 to pay a bill. I was informed that payment needed to be made in person in cash to avoid interest. The following day, I stopped by, and a guy in a pink shirt with a piercing, who had a bad attitude. he stated to me that I owed $117, and it was explained that it hadn't been past the 24-hour mark for interest charge. No explanation or apology was given on his end for not checking properly in his system. I didn't feel comfortable, and I request a document stating a $0 balance to ensure everything was good on my end. Attitude was given in return, and he made head movements and stated there was a receipt. It was suggested to him that he really needed to work on his customer service skills , and attitude. I was given back with a "bye." It was clear that customer service was not his strong suit, and his attitude and demeanor were not pleasant. Won't be retuning. read more

Don't deal with this company of your credit is low or poor they promise to pay you your loan immediately however they don't tell you about the hidden fees I have had to pay 1500 dollars just to get a 5k loan that I never received cause they drained all my money from accounts to pay those fees so never deal with them SCAMMERS read more

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Easy to get to and good service Just wish they had bathroom I could use .... and it's always open read more

I'm rating my Speedy cash in Montclair Ca. I good there time to time and they are always so helpful and friendly. I went there to cash a check and the check issuer continued to give them the run around. after about an hours time. They got the issues resolved! I'm very happy I went to them for service! 10/10! read more

Horrible first time experience. Never receives the funds, reported the issue next day, no one could help investigate the issue or how to fix, transferred around at least 5 times every call made, still got sent 2 letters to pay back what was not received. 3 months later and after 1 hour of holding and transferring, got verbal confirmation case was closed. Yet, staff was unable to send email confirmation of resolution. Very suspicious business...never again!!!​ read more

Great service. Maria helped me. Quick and easy. Very helpful. Maria was excellent in providing me with all the information I needed. read more

Speedy Cash - Inside location. - Check Cashing/Pay-day Loans Near Me - Los Angeles, California

everyone is always so nice; especially karina, amy, carolina, and axel and it's really clean inside !!! read more

Great customer service.. Everyone is so nice and helpful. Went in and didn't think I was gonna get anything but thankfully the girls were nice and helped me with my situation. read more

They are not good do not go to them! Got a loan for $390 and was told I would only be paying back $435 because if the interest rate. That was find, I was paying $98.31 every two weeks since the beginning of December , I called one day to see why I was still paying I was told I was paying damn near $700 back to them because if other stuff! PLEASE DO NOT GO TO THEM!! read more

The lady that helped me, Mayra, was so kind , thorough, and conscientious, that we got through the process in no time!!!! She was so wonderful to work with, and I hope that each and every time i visit the fullerton office, I get to work with her again. It was a pleasure to deal with someone so friendly, courteous, and knowledgable. Thanks again, Mayra !!!!!! read more

Diana is one of the worse! First of, she always leaves voicemails and you can't understand her at all, I had mentioned it to one of the girls who work there, and I just got a shrug from her. It's like they all know they give attitude and they can get away with it. My last draw was when I went in and asked to get a check instead of direct deposit, I had mentioned this to Diana, prior to her asking for my ID and information, once she said my total was going to be transferred, I told her no, I had asked you for a check, she immediately change her tone with me and said, "okay, we'll you don't have to be rude about it". I didn't know me correcting her was giving her attitude. She obviously was upset because she clearly "never" makes mistakes, and by me telling her no, I had asked you for a check was me being rude. My last draw was her throwing my id right after she said I didn't have to be rude. Where is their customer service. They are dealing with customers all day, and she had the nerve to talk to me the way she did and throw my things. I asked her for her supervisors name and all they can do is point at the customer service number they have on the wall, which is pointless because they never answer. Do not trust these places! Especially when you have to be dealing with rude people like DIANA. They are dealing with peoples accounts, they should have a better way of communicating and dealing with customers. The fact that she was laughing and saying she wasn't gonna help me, was just absurd. If anyone knows how we can report these types of situations, please advise. I had to close my account, because I don't trust Diana with me persons information. read more

I took a loan , tried to pay it back they refused my debit , Chase bank card , they couldn't give me a reason for it , but they keeped bothering for there payment, just awful ' Way of doing business " ....I spoke to 3 customer service reps " ..no help what so ever on the matter ' ..Just awful " .. read more

do not do business with this company they are the slimmeist most disrespectful customer service known to man kind. they will unlawfully pull money from your bank account with out your consent. then will tell you well we can't send you your money back so thank you. they are a disgusting company and ikea is a very rude custome service representativ. she should be fired. read more

7/3/20 Someone used my gmail.com address to apply for a an online loan & tried to change it to procomail.com. This occurred on 5/6/20. I received an email from Speedy Cash that my loan documents were ready & confirm email address change. I had to complete a Theft Victim's Complaint and Affidavit to show it wasn't me who did it. No money was disbursed. Speedy Cash reported me to the credit bureaus. Speedy Cash AccountReview@SpeedyInc.com was unresponsive so I filed a BBB complaint in California to receive a response with them. I opened an account so I could get roles of quarters for parking instead of the long lines in the bank. I called today and I'm banned from Speedy Cash services! I can't even go in for quarters. Whose the victim here? Can you believe that. I think it was either inside job or a Derby tenant that used my information. read more

This business does not know how to work or communication with its consumers. When you speak your mind and question their why they can't help you will never be able to ask for a loan again. They never tell you you can only do payments one time out of the year. I'm not able to give no stars. read more

Didn't validate my check because my ID did not match a Los Angeles address. This is BS. Horrible customer service. Don't understand how places like these stay in business besides screwing customers with high ass interest rates. Waste of time.. read more

I Haaaaateeee their phone support. I've been hung up on so many times. Transferred and they don't even offer a new due date because of the state I live in. What's that about? Changing your bank info is a process when you should just be able to update it with no problems. I tell you I will NEVER get a loan again with this place let alone ever with these kinds of companies. FYI..speedy you might want to train your employees better. read more

The new staff here is so rude There was a lady trying to explain her new job status and this girl long black hair just keeps answering her very rude and cutting her off not letting her explain herself The lady tried to explain and lady also looks frustrated let her express herself no need to be rude She walked away from lady without a eating oh I'll be back or anything And she continued to be rude Ugh never again just because this is the one near me read more

This is the best location to go and process a payday loan. The customer service is great and I recommend Isabel to assist you. She is great and processes my transaction quick. Super TOP NOTCH CUSTOMER SERVICEEEEE!!!!! read more

horrible service. michelle doesn't know how to do her job, and gave extremely misleading information. learn how to do your job properly, you're being paid for a reason. read more

This is a scam! They went through the regular process of getting a loan. however- once they deposited he funds- I was told my credit score was low, so they would deposit money in my account, then I was to return it so they could say I paid it back; then they required me to go purchase "gift cards" in the amount of what they deposited in my account. When I disputed this, my bank account was threatened. Now- my bank tells me the cashier's check from US Bank was not the property of US Bank, so I'm stuck paying 970.00 back! My account is locked. this has disrupted everything. All my bill paid directly through my bank are now at risk of not getting paid putting me in deeper in a bind! DO NOT TRUST! People from India with regular John Doe type names read more

Stay away from this company....My experience is they are a scam type of company.. Customer Service and Customer Relations is a joke..I can not believe they continue to be able to open up business's in the USA. I would have left no stars if it was an option. IDENTITY THEFT IS BIG WITH THIS COMPANY AND THEY COULD CARELESS. This company allows people without seeing them, to make loans on line. Which makes it simple to do identity theft. PLEASE CONTINUE TO REPORT POOR BUSINESS PRACTICES. THEY ARE NOT WITH THE B.B.B. FOR A REASON!!! I am very interested in a class action suit with this company, please notify me when one exist, because I am in!! read more

Never, never, never in a million years would I ever be affiliated with these types of companies! First their immoral, unethical and should be outlawed because I think they sort of have a specific demographic that they cater to that deals with a lot of people who are down on their luck, get these mailers that promise large sums of money to be paid back over time more often then not at exorbitant interest rates!!! For some odd reason I got one of their mailers which I have no desire to ever see ( believe me folks no matter what there are a lot better less expensive, less damaging ways to borrow money if you need to!) and I called them and asked that they remove me from their mailing list(s). A local office suggested that I contact their corp contact number which I contacted and their corp contact suggested I contact a local store number to have my concerns address but..... Here's the good part! The women on the phone who initially did not listen to a word I said started the process of reading off her boiler - sheet template in an attempt to as she put it, "Help me apply for a loan!" WHERE DO THESE PLACES GET THESE PEOPLE??? Then she said she would be happy to see if she could remove me from their system ( as if I was ever in it to begin with!!!) by supplying her with a partial Social Security Number! To the folks that work at these types of places..... There are better jobs out there and better places that you can work for but you need to go back to school and educate yourself and reach your potential!! Do the stupid people who work at these places really think the rest of us are that stupid ?? Practice personal financial responsibility, start a savings account at your local bank or non-profit federal credit union and do not ever do business with these places! They are not your friend! It is nothing but legal loan sharking! There are better ways then dealing with places like these! I am off to go freeze my credit so that unscrupulous places like this cannot pull anything horrible! Like I would give some high school drop-out on the phone any part of my Social Security ## read more

Desperate times needed money they came thru, but I do try to stay away if possible interest is high, what can you do if you are stuck in a hard place and no one to turn to ,I gave them a five because they customer service representatives do help you with the different type of loans they offer, great friendly, recommend,if this is where you are at with your finances read more

Everybody knows that Pay Day loans are about as disreputable and "scam" focused as exist. I went into obtaining a loan from Speedy Cash with that knowledge in mind, eager to pay off the entirety of the loan as soon as I had the available funds. I did so within 8 months of making this 2 year loan. That's when things get interesting. Despite the fact that I provided the service operator my current checking account & router numbers, despite the fact that Speedy Cash had my quite functional debit card number on file, they still screwed up the payment request and got a "closed account" statement back from my bank. My bank (Wells Fargo - another story, entirely) says that *nobody* tried to pull out any money from my account in the prior week in the amount that I had authorized Speedy Cash to do so. So... Despite utterly screwing up my pay-in-full request (and in the 6 days since, more than $65 in interest has accrued to my debt to them) - they never bothered to tell me that they couldn't get the payment through. So, here I am waiting, day by day, for the payment to show up on my checking account - and day by day, nothing. Meanwhile, the next deadline for me to make a monthly payment is rapidly approaching and I get NOTHING from Speedy Cash. No effort to communicate and clearly no choice to use ANY of the current means they have to withdraw the full payment for the entirety of my loan as I requested a week ago. At best, this business is utterly incompetent and completely disrespectful of the need to communicate with their customers. At worst they're crooks and criminals and thieves. In either case, if you are ever desperate enough to need a pay day loan, AVOID SPEEDY CASH LIKE THE PLAGUE. Bad, bad, bad company in a bad, bad, bad business. read more

this shit here ... its rude and bad as fuckin service.. that i never seen it befroe they was calling that i get approved for the Loan .. but as soon as i get there ..they make me wait for like 30 min ... and what they said is .. maybe you can try next time .. reson y is jst i got a new bank account and there is no history yet .. i be like WTF im employment.. i got a job and everything .. BITCH thinking that i couldn't pay them back . fuck you stupid as bitch read more

I have done business with this location for years now and can't say enough good things about the professional staff and the ease of doing business here. I highly recommend this location. read more

I absolutely love their customer service and the staff here is super friendly. As soon as I walked in I was greeted and was attended by a teller. She was really fast in gathering all my information and got me out in less than 15 minutes. I would rate them a 10 STAR if I could! I love how fast and friendly they are. I recommend this place if you are ever in need of extra cash or stuck in a financial problem. Isabel helped me with a Payday loan and introduced me to her Assistant Manager Briana, who was a sweetheart, I am for sure referring this place to EVERYONE in need. GREAT CUSTOMER SERVICE! read more

what's the saying "desperate times calls for drastic messures" so i was a little hesitant to go, afraid of denial but luck turned it around and i was satisfied when it was all said and done. give this place a chance, they will sometimes work with you. clean inside nice staff and a good business for people in need because times are hard in this standstill of a recession. read more

They help me out whenever i need a pay-day loan. The employees provide good customer service and are understanding.