One of the best window and door companies in Niagara Region…read more Honest pricing , reliable and responsible. Scott did our whole house, 11 windows and 3 doors, 4 years later and we are still very pleased. TJ

Scott fixed a quirky screen door problem. He found an effective solution with expertise and…read moreefficiency. Very professional and committed to doing the best job possible! Very fair pricing.

We recently had our addition roof completed by Home Improvement Center, and we couldn't be happier…read morewith the entire experience. From start to finish, their team was professional, reliable, and incredibly detail-oriented. The crew showed up on time each day, worked efficiently, and kept the work area clean and organized throughout the project. The quality of the roofing work is outstanding--it blends seamlessly with the rest of our home and looks fantastic. You can really tell they take pride in their craftsmanship. Everything was completed on schedule, and there were no surprises along the way. If you're looking for a trustworthy company that delivers excellent results, I highly recommend Home Improvement Center. We will definitely be using them again for future projects! Thank you !

i would highly recommend Home Improvement for roofing and siding. I had Josh come out for a quote…read more(one of 5 that i got) they were not the cheapest nor were they the most expensive. Josh was knowledgeable and pleasant. He was also the only one to point out to me the 2 layers of siding on my home (there was old wood shake under the existing vinyl). I liked everything about the way he did business, so I went with them. The roofing was done in 1 day and the team of 13 guys he had was efficient clean and very pleasant. A Lead showed up for the delivery of the roofing to make sure it was properly placed to protect my driveway. The team that came to do the siding was just as good. They all seemed very happy to be at their jobs and just did a fantastic job. I had all the windows and doors rewrapped and had all new gutters. My wife and I couldn't be happier.

We had an outstanding experience with Renewal by Andersen. Truly a league apart from the…read morecompetition. It was a pleasure to work with Sales Rep (Karan) who answered all of our questions and had lots of time for us. Then, there were the installers (Alec and Tim) who were extremely professional, skilled and polite. Outstanding. Finally, Project Manager Jim was also extremely knowledgeable and stayed with with us through the whole process. All in all, these 4 people really made our experience with Renewal by Andersen an outstanding one. Highly recommend

have received your offer and the contract and have reviewed them…read more After very careful deliberation, I feel that I am not comfortable with dealing and doing business with you Though price is a consideration, there are many other factors which led me me to take this considered decision There were so many red flags - some among them, twisting facts, attempts at disinformation, false accusations, high pressure selling, contradictions in the contacts, lack of protection for my deposit, lack of trust and belief in me as the customer This may not just you but maybe this is the corporate philosophy and culture, and business model of the company Site visits, sales call and marketing and advertising all are just tools of the sales proceeds, and a means to secure business, and NOT a favour to the customer that it has to be cited as a reason for the costs and pressure It is rather unfortunate, as I really wanted to do business with you thinking that I would be dealing with reliable professional, ethical company, which is customer centric, understanding and respectful of its customers I also received TOTALLY opposing reports and recommendations bout some windows from the two representatives. Does not provide any level of comfortin theprofessionalism and assessment! you MAY have good products but that is only a small Part of a business relationship. I hope this could be the trigger to review and revise your business model and ethics I wish you all the best to you and the company and hope that its customers get their money worth and respect that they deserve, as THEY are reason for your very existence of the company

Mr. DeFranco was awesome. He was polite, and professional, and best of all, he was cheap and…read morequick. Twin City Glass gouges everybody 10 times more than their competitors. I would recommend him to anybody who needs a window repair, especially if you have an old house. I already recommended him to my bank teller when I withdrew money to pay him. Great job Mr. DeFranco. You will be getting my business again if I ever require your services. I would give him 6 stars if I could. Thanks again.

From the owner: Window and screen repair. Interior Storm windows…read more Thermopanes replaced (cloudy or broken)

This company replaced 3 windows. I don't remember the installer's name but he did a great job. Very…read morepleased, would use them again in a heartbeat.

From the owner: Replacement Windows, Entry Doors, Patio Doors, Vinyl Siding, Eavestrough, Soffit, Fascia, Storm…read moreDoors, Porch Enclosures, and Custom Exterior Renovations.

I had a roof put in 3 years ago, yesterday William came out after I called and stated I noticed…read morewater. He inspected inside and outside noticing there was a crack in my chimney. He repaired (sealed it) right on the spot. This place has great customer service and take pride in their work. Thank you Willaim for being so kind and informative!

If you're thinking of getting a new roof -- go with someone else!! This place has caused my home…read moreand family more trouble than our ancient garbage roof ever did. We were quoted for a new roof on our home in April 2025 and work began soon after. The workers had total disregard for our property. They stomped across our front garden, left their empty cans in our children's sandbox, and left nails just all over. They also smashed and snapped a huge limb off of our lilac bush (I watched them do this carelessly). They left extra pieces of roofing on the roof that blew off into the yard as well as a significant amount of nails on top of the roof of our porch. I understand the work can be messy, but this seemed outrageous. I was picking nails off our driveway for months afterward. The real issues started this winter. We live in Colden, NY and are used to harsh winters with an old roof. However, you'd think after almost $30k for a brand new roof you wouldn't have to worry about leaking/ insane ice issues on it. We have had leaking in the past that we were told would be remedied with the new roof. Instead, the leaking has been significantly worse this year causing more damage through our walls and ceilings. The first time they sent a repairman out to address the issue I was not asked if we were home or if they could come on the property. They called and told me (again, not asked) they'd be at our house in 20 minutes. While I appreciate the quick response, I am a SAHM with two littles and really did not feel comfortable receiving a call that someone would be coming into my home while I was home by myself. In addition to this, they gave the repairman the wrong address and he ended up stuck in my neighbor's driveway which was completely torn up when they pulled him out. The repairman did nothing but take photos of the house and shrug. He told me he couldn't do anything because the amount of ice on the roof would further damage it. The second time this happened, he took a ladder up to look at the issue and told us it was because of the siding. Our siding is old, however we are not convinced the siding is the issue. He found more pieces of roof that'd blown off in our yard and told us he was going to leave to reshape them and come back later that day to reattach them. He never came back, and we never heard from anyone again.