I had just moved back to town & made the mistake of going to "Smoke Shop" (Clinton Keith & the 15…read morenear Albertsons - don't go there. Language barrier & the Indian "mom" is rude). They're awful. So one day I randomly walked in to Maverick & never looked back. Tall blond "kid" has helped me each time I've been in & has answered all my questions. For instance, I constantly forget what kind of pods my vape takes but he'll glance at it for .5 seconds & knows which ones I need immediately. Zero complaints & I'll continue shopping there.

This is how you kill a business from the inside out. I…read morewalked into this smoke shop on a Saturday morning at 10:50 a.m. The place was empty--not "quiet," not "between customers," just empty. No one at the counter. No one restocking. No one even pretending to care that a paying customer had just stepped through the door. Eventually a kid drifts out from somewhere in the back like he'd been interrupted from something far more important than, you know, running a retail store. I asked for a specific product. His response? "I have no clue what you're talking about." Not "Let me check," not "What brand or style are you looking for?", not even a basic attempt to clarify. Just pure, unhelpful indifference. Here's free advice for whoever is actually supposed to be managing this place: when a customer asks for something you don't immediately recognize, you don't shut the conversation down. You dig. You ask questions. You try to figure out what they want. You write it down so the owner (assuming there is one who gives a damn) can see what people are actually willing to pay for. That is literally how businesses learn what to stock and what to drop. That is how money is made. Treating a customer's request like an inconvenience is how you guarantee they never come back and never recommend you. I started looking around myself because it was clear I wasn't going to get any help. I found some Backwoods that looked interesting and asked a simple, normal sales question: do these sell well? Once again--no clue. Zero product knowledge. Zero interest. The entire interaction felt like I was bothering someone who would rather be anywhere else. Short answers. Flat energy. Zero warmth. No attempt at hospitality, no attempt at salesmanship, no attempt at even basic customer service. It wasn't just unhelpful; it was actively off-putting. This is not a minor staffing hiccup. This is a business being run into the ground by someone who either doesn't know how to hire, doesn't know how to train, or doesn't care enough to do either. A smoke shop is a retail environment. People come in wanting products, recommendations, and a halfway decent experience. When the person behind the counter treats every question like a burden and every customer like an interruption, the store becomes a ghost town. And looking around at the empty floor on a Saturday morning, it is obvious that is exactly what has happened here. Businesses do not survive on product alone. They survive on people who want to be there, who understand the inventory, who treat customers like the reason the lights are on. Hiring someone who clearly does not want to work, who cannot (or will not) answer basic questions, and who makes the experience feel cold and dismissive is a choice. It is a choice that costs sales every single day. It is a choice that tells potential customers the place is not worth their time or money. And it is a choice that leaves a "poor little smoke shop" looking exactly like what it is: poorly managed, poorly staffed, and slowly dying under the weight of its own indifference. Owners: this is not how you run a business. Hire people who actually want the job. Train them. Hold them accountable. Or watch the place stay empty while customers quietly decide never to return.

Great services and great customer service good goodness love this place always will recommend to…read morecome back over and over again. It's cool.

This place has always been overpriced, and I bought a bong from them and they accidentally left the…read moremanufacturer sticker on it saying they bought it for $11 and they sold it to me for $40, DONT BUY YOUR GLASS HERE, there are better smoke shops around anyways for glass, the only way that this place is staying in business is because the dude there is cool but still the prices tho

I would give 5 but I %100 believe we were over charged for the items we got…read more We purchased a basic clear down stem that was $10 and the $3 for 10 they had for Incense . But somehow our total came out to $34 and some change. The female worker was already in a bad mood and seemed bothered she was even there. I asked how much the down stem was to confirm I wasn't tripping on the total, With an attitude she replied $10. I assumed he purchased something else. Nor did He question it further so I left it alone, but after leaving we in-fact only purchase the Stem and Incense so I couldn't help but think about it (lol). Adding in taxes it still did not add up to $34+... If anything it should've been around $23, We were %100 Overcharged.

All around great experience. Also love the rewards program. Great prices and very helpful staffread more

Awesome customer services and plenty of selections of vapes for your needs…read more Friendly guy!

Amazing service ! Very friendly staff ! This is for sure going to be my new go to smoke shop. The…read moreproduct displays are very organized + easy to navigate on your own. Also much better prices than another local shop i've been going to for 6 years

I enjoy every visit no matter the location. The atmosphere is amazing and smells incredible…read more Customer service is always perfect. Thank you for having an awesome price on your drinks. I also got the watermelon flavor but the flavor is mango coconut from PR are a blessing.

Cool store well stocked, good location. They have daily deals and all kinds of things for all…read morepreferences. Staff is friendly and helpful. Inside was clean well organized and well lit. Huge selection of Stizzy items and smokiez gummies. Stop in take a look around.

This is a great little shop! Ever since California law stopped selling flavored vapes, I was…read moreconcerned about getting my favorite Elfbar, (strawberry, watermelon, bubble gum flavor.) This shop always has them in stock and gives a great discount. If you buy 2 you pay $36.00 including the ridiculous new tax. The guy who works there is always pleasant and appreciative of my business. I'm entirely thankful for such a great little smoke shop in my town of Canyon Lake. Thank you

Does not answer the phone! Very frustrating. The establishment is clean, employees are polite,…read more good prices, they just have issues with their phones!

I love this vape shop! My husband vapes and wanted to stop by and check out their awesome deals and…read moreI'm glad we did. Ken and Jacob are awesome and greeted us with smiles and excellent customer service as soon as we walked in. I was impressed by the relaxing and welcoming decor as well the complimentary kurig coffee to sip on why you play on one of their foosball tables then shop for their wide variety of popular juices. When in Menifee be sure to stop in and say hello!!!

I've been with these guys since before they moved to this location. BTW your old location is still…read morevacant. LOL Guess the property manager should have worked with you. All that aside here's the latest skinny. Never had a problem with anything from these guys until today when my wife's AIO went ape shit and decided to mess with everyone. I brought it to Kenneth, asked him to check it out, and call me later. He did and told me the AIO was possibly possessed because it started vaping on it's own. Long story short. He made good on the device. BTW: When the wife is happy, EVERYONE is happy.

This is my local smokeshop. They have all the basics for what you would need. They also have a few…read morequality glass pieces if you're a Connoisseur AreI usually come in for blunt wraps. This location seems to have a lot of foot traffic so although finding a parking spot up in front might be difficult they will all always be stocked on your favorites. Located right of GNC

Sells fake wax/buds. Owner says they get it straight from the source then tries playing dumb like…read morethey dont know it's fake and how to verify the QR code. Insisted on selling me this specific brand and said it was legit that they got it straight from the source then tries acting like he doesn't know how to verify if the wax disposables he bought in bulk are real before he sells them in his shop. Bad business

My husband is deaf and went in for some chew. He couldn't hear the price. The guy sold him some…read moreflavored which is usually no longer to be found in CA. I guess he's been saving it for a long time. Saw him coming.He had it under the counter. It was all dried out when he opened it with expiration date scratched out. He charged him 30$ for two cans. You can usually expect to pay6$ a tin in AZ. Well he can pour some whiskey on it to freshen it up. Won't be back

Everything is sanitized and clean. And they are wearing masks. Great deals and consistent stock all…read morethe time. Thank you

I have never had one bad experience here yet. Every employee is friendly, welcoming, knowledgeable,…read moreinformative and extremely helpful. Can't say enough good things, they really take their time and it shows how much they care for customer satisfaction.

I stopped by for the first time today, the first thing I noticed was the store was super clean and…read moreorganized. Customer service was AMAZING! I will definitely be making this my new go to spot.