Ruslana, the technician was amazing. She explained everything and was very informative. She got 5 stars. The place is clean and Ruslana made me feel very comfortable. I got a Groupon deal and called them to make an an appointment. Whoever picked up the call needs some phone etiquette lessons. They're the reason I took a star off. They were just rude and I felt very rushed. This was only my first session. Overall happy with Ruslana, the cleanliness of the place, and the Groupon prices. Will follow up with if the laser sessions actually work. FYI- you can't combine Groupon and Spektrum's new customer special, I asked because I wanted to add another mall area, but I expected that. read more

Spektrum Laser Spa is my favorite Yelp & Groupon discoveries! From the moment I walked into this clean and convenient location on Sixth Ave, Jonathan greeted me with friendliness and answered all my laser questions with patience. I read several positive reviews about Zola in Groupon, and she was a terrific technician I had today. She was quick, professional and very likable. Check Groupon for insane discounts, like the year removal service I purchased for $200 today! They are a very highly-rated business, which is what brought me in their doors today, and will keep me coming in their doors for the year! read more

Spektrum Laser Spa - Spektrum Laser Spa is my favorite Yelp discovery! - Laser Hair Removal Near Me - New York, New York

Very nice salon with great service. I can see the results after the first session. I have got the laser hair removal brazilian bikini. I can see that hair is getting very thinner already. read more

Hi today I had my last session but i know that I supposed to have 2 more extra session which therapists told me, however the front desk lady only mentioned that today is my last one without telling me I have extra sessions . I mentioned to her that I supposed to have 2 sessions and one was from the previous location and one was from here. But she told me she can only grant me one session and told me that therapist shouldn't offer me that. .. excuse me, first of all, i wasn't asked for sessions and was your therapists promised me offer me additional sessions and please also document carefully on your end and shouldn't me to remind you for additional session. Bad customer service , please avoid the place. read more

Spektrum Laser Spa - tried to reach them and she said she was in yesterday and didnt see my calls from me. Please see here is history and please try to fix it. - Laser Hair Removal Near Me - New York, New York

Purchased a Groupon for a one year unlimited hair removal package to retreat areas, but just one month after stopping sessions my hair grew back in full. I have never had this issue at other spas. Would not recommend if you are looking for even short-term results, much less long term - will need to retreat these areas at another laser hair removal business. read more

Friendly staff. They are always very accommodating and answer to emails. I do feel like I still need to buy another package.

Bought a Groupon because it was such a good deal. I will say that the process is more painful than my experience at another laser place. It is because that the device they use, reminds me somewhat like getting a sonogram, is in full contact on your skin during the whole session. It can end up feeling like you're getting burned. I ended up popping a Motrin or a Tylenol before each time. The receptionist isn't entirely welcoming so overall, the experience leaves me indifferent. P.S. Also before, do not cancel your appointment the day of. They will charge you a cancellation fee. read more

I have had such a wonderful experience. I did a full Brazilian during my time there about three years ago and it has really lasted. I am excited to go for my touch up and I am very grateful for such a wonderful experience. At this time I have lost count how many friends I have recommended but I have no reason to stop. Please take advantage of the kind staff and ever lasting results. read more

One star cus the place is clean or it would be none. Basically the laser machine they use don't get the job done. Don't let the first session fool you either! I've done laser multiple times in the past and this is by far my worst results. I've done 6 sessions now and my hair growth comes back just as fast, just thinner and lighter in color (basically now my hair is a bad candidate for laser)!!! In the past and at other locations, by my 4th/5th visit the hair was gone. I addressed my hair issues to the desk girls and I was informed that it was normal and it takes about 20 SESSIONS!!! Also the owner or who ever the guy that lingers around gives off strange vibes. read more

The absolute worst customer service I have ever experienced. The woman who works the front desk is unhelpful, rude and has a serious attitude with all customers. She is not helpful answering questions and lies about appointments and how many you have done. When you walk in she doesn't greet you but instead sits there with a smirk looking down upon customers, also there is no set reminder for appointments or follow up from visits. A basic customer service qualification for any business. She has also put me in multiple times for wrong appointments or for the wrong areas to be lasered. Additionally, the technicians aren't skilled in what they do and are rude as well. When I was doing my laser I kept complaining that the laser felt too hot and was uncomfortable and asked for a break, and her response was we have to get this done i don't have time for breaks. Forcing me to rush through my laser process and be uncomfortable for the entire session. If i hadn't bought a pack i would have never come back, but i did and finished my 12 sessions and I've seen full hair growth in all areas. I understand it has to do with your skin color and hair type but I've gone to other places where I've never had an issue before. Will never come back here or recommend this place to anyone. read more

I purchased a Groupon unlimited 2 small area and one large area package and saw incredible results after my first session!! Hair growth was EXTREMELY reduced and I'm thrilled. This spa is clean, staff are very kind and welcoming and I couldn't recommend them more. These ladies know what they are doing and you will not be disappointed. read more

Spektrum Laser Spa - Lobby /waiting area - Laser Hair Removal Near Me - New York, New York

This place is super clean, the employees are very polite and professional and my results have been amazing so far! (8 session in, but started seeing results after 2!). All techs that have helped me have been awesome and provide excellent skincare advice for after care. Definitely recommend! read more

The BEST Laser Treatment I have ever had! Fast and AWESOME results!!! All of the staff are great, knowledgeable of their work and super friendly! The atmosphere is cozy. The rooms are clean, the girls make the laser hair removal process comfortable and PAIN FREE! Last time I visited I was bit late, Zoyia ( one of the managers ) personality took care of me and they did not charge me for the inconvenience!! I recommended to many of my friends and they are all getting hair removal at Spektrum Laser Spa! Highly Recommend this place!!! Sincerely, Thania. read more

My first laser experience was at Infinity Laser spa, Spektrums sister company. After my groupon was over I decided to purchase a groupon through Spektrum and once again amazing experience and great results ! I believe my results even farther exceeded my results at Infinity! I purchased a groupon here for one large area and two small areas for laser hair removal and after 8 sessions the results were remarkable ! I didn't expect to see such great results and the price I paid was amazing! After seeing such amazing results, I decided to continue my hair removal journey and I purchased a full body laser service and and paid a remarkable price! Definitely negotiate what you want done or not and write down every single area so you don't forget ! Laser is effortless and practically painless. This place is super clean, effective, and work with you on payments ! read more

I purchased a hair removal package from Spektrum and I couldn't be any happier with my results. After just one visit I noticed a difference. I'm so happy with the result that I've decided to continue to do my services there. The employees at the herald sq location are very pleasant. The location is very clean and neat. If you are considering trying laser hair removal or looking for a new spot to go I give Spektrum a great referral. read more

The place is ok. But the lady in the front desk is very rude. I mean very very very nude. read more

I got a groupon for this and expected to have no hair after my 8 sessions. The only reason I gave this two stars is because the people were mostly nice. The receptionist was rude though. The hair removal didn't work though and two weeks after my last treatment this was simply a waste of money. I wouldn't recommend this to anyone. Also - they had a different technician each week and it felt like they didn't know what they were doing. No one used the same settings and no one did the same length of time for the treatment. Again wouldn't recommend this to anyone. read more

The staff is great, really friendly and helpful. The technician answered all my questions thoroughly and made me feel really comfortable. I was in and out within 15 min and saw results after my first session! Highly recommend read more

Great experience and everyone is very nice and professional. Totally would recommend.

HA. Updating my review yet again because not one thing changed. For about one more session I had the manager's attention, but since then I've spent the last 6 months with continued problem after problem. I encourage anyone interested to read my last two reviews to better understand the situation, but the final visit was me walking out saying I was never coming back, not because treatment was completed. To be clear, I am voluntarily losing the money I spent on this place because it is NOT WORTH the headache of continuing to try with these people. In fact, I have no wasted over a year with this place with NO changes even in the areas that were treated and certainly not any progress with the areas I had problems with. I have been repeatedly blamed for things such as Zoya not coming in (I "didn't confirm" and yet the last text from her says "See you then"?????). I am flat out over it. Their attempt at fixing things was a complete scam and I cannot believe I spent so much time going to the appointments only to be stood up, barely find availability and the nasty receptionist with the awful attitude still there, despite Zoya's reassurance that "she is leaving" (6 months ago now). DO NOT waste your money here. The only way you will get your money's worth is if you get your money back. Also, please be warned that in my last review I was repeatedly asked to update my original, despite this being before any changes were actually made. Had I known nothing would in fact change, I'd leave my original review as it stands. Instead, now I'm just more annoyed that I continued to waste my time. read more

Got a Groupon and I've been pretty satisfied with the results. The technicians are nice for the most part. The first time I went my technician, the Dominican girl did not want to answer my questions and was rushing me a ton. This resulted me in not knowing what my options for areas were and this whole time I've only been getting two areas done when I paid for three. People at the front desk are efficient but do not expect a smile or any sort of friendliness besides the one guy. Overall, I'd recommend this place based on the work but not the customer service. Doubt I'll return after I'm done with this Groupon - hoping to find a friendlier and more comfortable place! read more

Absolutely Love Spektrum. A friend of mine introduced me to them a year ago and it has been the best decision I have made. I was always hesitant of laser because of the pain (even though I use to get waxed religiously). Honestly, the pain is nothing in comparison to waxing. They work with you, so if you can handle a stronger session then you go for it. I have super thick black hair and after the second session my hairs started to fall out. It was actually kind of amazing haha. I recommend this place to all my friends and I recommend you go as well. This isn't an AD, just a woman who has amazing treatments and wants to share the love. Ps. Zoya is such a delight and will help you achieve your laser treatment goals. read more

I went to Spektrum Laser Spa consistently for a year and never had a bad experience. The facilities are clean, the staff are professional and I've noticed a difference in the services. Would recommend going to anyone who asks! read more

It really isn't worth the money saved. The technicians aren't well trained and as a result, the lady at my last appointment, went over the area too many times and ended up causing 2nd degree burns. It was more money than the laser treatment cost, going to the doctor and dermatologists. Not to mention the pain and fear. Needless to say, I stopped going and will never be back. It's been months and I'm still praying there's no permanent scarring. I don't advise going here at all. read more

This place was a rip off !! I was 2 treaments shy of my full package and the only hair removed was the ones I shaved before arrival to my arrival. read more

Love this place! I got a groupon for 1 year of unlimited laser hair removal on 2 small areas and 1 large area and so far so good. Although unlimited they space out the sessions to every 6-7 weeks so you basically get 8 in total. It is super easy to make an appointment or re-schedule over the phone when necessary. The staff is very nice and I've never had to wait for long. The location is convenient and easy to get to, right around 34th St. by Bryant Park; it's located on a 2nd floor in case you don't see it. As far as the procedure, they make it as comfortable as it can be. Keep in mind the pain will vary depending how thick/coarse the hair is but if you follow all the instructions the results should be great. I'm 4 sessions in and have definitely noticed a difference - hair grows back thinner and slower and I already have sections where there's no growth at all. I really can't wait to see the finished results! I've noticed that they have great prices outside of groupon so I will most likely come back to work on other areas once I'm done. If you're lucky you'll get a technician named Ruslana. I make sure that all my appointments are with her because she's gentle, thorough, and takes her time if you're feeling any pain. Definitely recommend it! read more

I saw results after 1 session :) was taken care of by a few ladies but Shoshanna was by far the best! She was gentle, engaging and gave good advice throughout the session. Thank you! read more

Located in a hole-in-the-wall second floor space, I thought that this was gonna be shady. This location is IMMACULATE and the staff were very nice. Ruslana and Zoya are the best EVER. They made me feel so comfortable. They were very patient with me and soothing to a person that was squirming all over the place. I would definitely recommend SLS for their cleanliness, polite staff, and pleasant atmosphere. TIP: Ask about their full body special. It's definitely worth it! read more

My friend recommended Spektrum so I bought a laser hair removal package for one large and one small area, intending on getting a full Brazilian hair removal. I started last summer and with 7 out of 8 treatments I have seen incredible results! Nearly 100% for hair gone and I have 1 more treatment still to go. I have done laser packages at other salons in the past but my experience at Spektrum was superior. I loved how they make sure you schedule your appointments in the right time frame so that you achieve the best results, because at others spas I felt this was not emphasized. I also liked how I had the same technician for every appointment which made me feel more comfortable. Highly recommend Spektrum to all! read more

The tech is super sweet answers any questions and always makes me feel comfortable . And consistently after all visits explains after care

I got a 1 year unlimited laser hair removal on 1 large and 2 small areas from Groupon. Since my first visit I've been super happy with my results and it's been so rewarding. The staff is always friendly and the spa is clean. Zoya has done almost all of my sessions and she is SO wonderful. She's super knowledgable and always great to chat to. She's patient and very attentive in terms of your pain tolerance and needs. read more

The service with Ruslana was great. She was very kind & a great person to have for your first experience. What I don't like about Spektrum is their business & sale tactics. I used the Groupon package which includes 2 small and 1 large area. Apparently your extended bikini line - which should actually be the same thing as your bikini line (seeing as it is the exact same area of your body) is not included in the package and you have to pay an additional $450+. It was clearly just a way for them to get you into the location with the Groupon because anyone who gets a wax/Brazilian for example knows the bikini line is the same thing as the extended and when getting a Brazilian there is never an extra charge for that area. The fact that they do this is tacky and a poor business practice. My friend goes to another location and they do not do this. I would not recommend to anyone for that read more

This is my go-to spot for laser hair removal. They are incredibly clean and super efficient. I have never had any scheduling issues and they always send me email reminders to ensure that I know when my next appointment is. The level of professionalism is highly appreciated as well. They are prompt and your aesthetician answers all your questions and ensures you understand exactly what's happening. Zoya has been my go-to for a while and I am amazed at my results. She is honest and careful and makes you feel really comfortable. Laser hair removal isn't a painless experience but you get every penny's worth. I love my results and I know I'll continuously go to this establishment! read more

Been doing my treatments at this establishment almost 2 years because one of the technician named Ruslana who always provides me with the best service ever, but thing got a bit twisted here. Yesterday, I received a called from front desk lady saying that Ruslana isnt working today. So I asked back nicely, if I could do another day with Ruslana? She then replied yes but there is a fee $30 from $50. I was like for what reason!? She said because I rescheduled. But what if I go there and my service wasn't good like the past two times that happened to me with another technicians that isnt Ruslana. Who gonna pay for that? Yet, front desk lady continue saying that I have to call to check 2 days before scheduled date, to see if my technician is in on my booking date or not. Here the question: Am I come here to get the service which I paid for or beg for their service? Here is my receipt from front desk. read more

Spektrum Laser Spa - Laser Hair Removal Near Me - New York, New York

I love this place. Even when I'm running behind time, they still accommodate me without any issues. The are very professional and the work space is clean. They are familiar with all skin types. I was a little worried at first because laser on dark skin can get tricky but I didn't have any problems. I've had the best results from spektrum and I've been doing laser for some time. I recommended my sister and will continue to recommend many more. Because they're so good, they have a fee for same day appointment cancellations so keep that mind. read more

I was badly burned! My visit was on 4/9. I contacted the spa and I was only told that they will make sure I didn't have the same tech and that was it. The equipment thats used is not for all skin types and the Techs are inexperienced and new. This is why they offer a very low price on Groupon. This spa is also affiliated with "Infinity laser spa". Please beware! read more

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WORST PLACE EVER. The service is horrible and the front desk is rude af. They are horrible with scheduling. They constantly change your appointment times and then blame it on the system. You end up waiting over 30mins. If it was once or twice, that's fine... but for them to constantly do this and not even apologize. Not acceptable. Not sure if it's because I got a deal on Groupon that they're treating me like shit. Update: They called me and asked me to take down the review. I said no. The manager met me the next time I went in and asked again to take down the review. Again I said no, that I'll wait and see if the place improves before I make any edits to my review. They were better about my appointments (but might be do to them wanting the review changed). I still had a few more sessions left but I was just overall unhappy with the place that I did not continue with my session. Thank goodness I got this place off Groupon and didn't lose too much money. I found another place that I absolutely love off of Groupon. read more

Spektrum is a great spot for any laser services! I purchased a groupon for one year of unlimited services for 2 small areas and 1 large. I just finished my year and couldn't be happier with the results! Spektrum is clean and all of the staff are friendly and knowledgeable when it comes to lasering. They are able to explain everything you need to know and understanding of different pain tolerances. I've had great experiences with all of the staff I've interacted with in the last year but specifically enjoy when Zoya is around for my treatments. This was my first laser experience and I was hesitant about doing it but I would definitely come back here for more services in the future. Overall great experience and results! read more

Could not recommend this place LESS. I had originally had 6 sessions of full lower body and underarms at their sister location Infinity Laser Spa. After 6 sessions, I did not notice any difference at all (sessions every 6 weeks, all propper steps before/during/after sessions). They somehow convinced me to do another 6 sessions at Spektrum and I figured it would work after that. The only areas that improved were my underarms and Brazilian. Legs and glutes are like I never did laser in the first place. Extremly disappointed by the results and the various poor expierences I had with their equiptment during a few of the last sessions. read more

Technician was very gentle . The office was clean and staff was friendly and informative .