It was my first time laser ~ virgin!! I arrived a little early and talk about first impressions I was greeting instantly best greeting are alway with a smile!!! Love it. So it's the beverage offer didn't expect it and wasn't thirsty - of course I said yes... coffee please black gracias. Confirmation of name and appt. I didn't even get to sit before getting to the room. There was no silent walk to the room it was education of "the process" walk ~ to the room for my session. In the room it was to quick, painless and educated on after care. Thank you Lizbeth I forgot her actual name sorry... of course the beautiful front staff receptionist. Love the color coordination as well. read more

LaserAway - Medical Spas Near Me - Astoria, New York

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I had a great experience at LaserAway Astoria! The staff was super friendly and made me feel really comfortable. The place is clean and professional, and they explained everything clearly. I'm really happy with the service and can't wait to come back! read more

Jennifer, Manager at Astoria location, is the best! So Helpful and knowable with getting a great deal on services, products!!! The Nurse staff so amazing, kind, skillful!! Amanda did her magic with Botox, and gave new ideas of areas to cover, to get the best results! So excited for my Microneedling and Salmon DNA facial appointment!! read more

I was BLOCKED for leaving an honest review, SHADY AF!!! If you can't take negative comments, then perhaps provide better services. The prices are WAY TOO HIGH for procedures that are done elsewhere for CHEAPER!! This is still America and freedom of speech is still our right. The staff was very nice, the procedure DID NOT WORK. read more

I had high hopes for my appointment with Laser Away, but unfortunately, my experience fell short of my expectations. I'm on my 5th treatment now, so no I am not a disgruntled first time patient. My original appointment was scheduled for Saturday, April 19th, but I received a last-minute phone call on Friday informing me that they had to reschedule for Easter Sunday due to a shortage of staff. I was hesitant about spending my holiday at a laser appointment, but they had no availability for the following week, so I reluctantly agreed. I arrived at 4:45 PM for my 5 PM appointment but wasn't escorted into the back until around 5:30 PM. It would have been nice if the front desk staff had communicated the delay or offered an apology for the inconvenience, but unfortunately, that didn't happen. Interestingly, I noticed another patient who was of a different skin complexion arrived just a few minutes after me was taken back much quicker. I didn't leave until 6:18. Over an hour spent for an appointment that normally takes ten minutes. It's interesting how if you happen to be running five minutes late they will rudely call you for your ETA. However when the place of business is running significantly behind schedule they can't courteously call their clients to let them know of the situation. Especially when parking is hard to find on this street and you have to pay. An appointment that normally takes about 20 minutes ended up being over an hour ordeal on Easter Sunday. This inconsistency and lack of professionalism left a bad impression. My previous visit wasn't much better; the front desk staff member, AJ, was not friendly either. She has a demeanor like she's tired or low energy, lackluster and doesn't want to be bothered. Overall, the atmosphere here feels unwelcoming. Fast fwd to summertime 8/14/25 The lady Tamara told me i was done with my sessions however i had been keeping a log of all the dates of my sessions and knew i still had on more. Hence it still allowed me to book more sessions on the app. I get to my next appointment on 8/14 front desk confirms I'm here for face,Brazilian, and under arm... then the nurse in the back says I'm only here for face ?? I'm like the lady at front desk just said I'm getting three things today. Go to the front to rectify it and now the Spanish chick Jen is telling me i only booked for face, I'm like why did the front desk just confirm all three?? Couldn't give me an answer. The staff member Tamara had called me two days prior to confirm the appointment and mentioned all three treatments i would be getting. I wasted gas, parking fees, and time coming here today. My interactions with Jenn since transferring my packages from Atlanta has been negative. She is not a people person, and honestly a secret shopper should come to this location and observe the behavior here. Given my experiences, I've decided to transfer my membership and explore other locations. I hope management takes note of the need for improved customer service because the potential is there. read more

Love the spot, love the people, clean and appointments are always on time. I was scared to go there but happy now I have. Planning on more work done in the future. read more

I've been going to laser away for a few treatments over the last two years or so, and they never disappoint! I first started with Botox - where they have a competitively priced package deal and great resources prior to signing up. I was contacted by a professional ahead of actually coming in to listen what I wanted and to give suggestions based off of my face at the start. Every session since has been smooth and I have loved the results. So much so that it's made me expand what I use them for - now laser hair removal and lip filler. For the hair removal and filler, similarly, had consultation calls with a professional ahead of time. They don't skimp just because you're an existing customer! For the laser hair removal, I've noticed already better results in comparison to a place I went pre-Covid. While pricey, they have a payment plan that met my needs and abilities financially. And the results are worth it. Lastly, the staff- from the professionals I spoke with prior to signing up for services, to the front desk, and the nurses, everyone is so kind and understanding. Regular reminders about appointments, flexible hours and rescheduling policies. They now know my name at the Astoria location and even before then was always greeted with kindness and excitement. Can't recommend the Astoria Laser Away enough! read more

I had such an amazing experience today at LaserAway in Astoria. My clinician Kelly was so gentle and talked me through the whole procedure. She checked in often and made sure I was comfortable. The front staff Natalia and Christian were so polite and inviting! I can wait to try some of the other treatments the offer read more

LaserAway - Entrance - Medical Spas Near Me - Astoria, New York

At first I enjoyed coming here but slowly I've gotten more issues. My last straw was canceling my appointment (because there was construction in front of the building, that's fine) but I did not receive a call so I didn't go all the way out there and pay for parking. I wasted my time and money to get there. Mind you, I was taking my mother who I referred to get this treatment. I was offered no compensation for not receiving a simple phone call, instead I was told I can reschedule with them for another time. I'm constantly pursued by asking to purchase more packages even though I've already purchased many. When I say I don't want to buy anything else the manager looks displeased. I was also told to rate this location 5 stars for credit into another treatment but I never received any points into my account, so I removed my review. I will not be coming back to this location, I'd rather go all the way to Long Island from queens than come here. read more

Highly recommend! So glad I bought multiple packages and will definitely be frequenting this location. My clinician, Jade, was so nice and patient during my first laser hair removal process. Some areas of my leg were super sensitive but she took her time with me and made me feel comfortable. She explained every little detail along the way and answered all my questions. Along with the amazing clinician, the ladies at the front desk were so friendly and accommodating. The place was super clean and had a friendly vibe. Like I said, I will definitely be visiting many more times and will be recommending LaserAway Astoria to everyone I know! read more

Everyone at the Astoria location was welcoming and fun with me. I started my treatments early 2021 and finally finished a few weeks ago. I would've finished sooner but I had to reschedule appointments, which they were understanding of. Life gets in the way, and they kept me encouraged and hopeful for the results I wanted. Front desk staff has always been good to me, listening to my concerns I had regarding my laser treatments. Nurses were kind, and patient with me as I got through each session. read more

LaserAway - As a parting gift, staff gave pins, masks, and scrubs. After every laser treatment, nurses give hydrocortisone and moisturizer. - Medical Spas Near Me - Astoria, New York

The best and helpful staff! Allison & Rodeka are the best! 100% recommend! I have been coming here for the past 2 yrs. They are very professional and are experts in recommending the right service that fits your needs. I have done different facials and laser hair removals that worked wonders! read more

LaserAway - Medical Spas Near Me - Astoria, New York

In my opinion Laser away is kinda Like a pyramid scheme. This is what my skin looks like after 1 entire year of laser. The hair is not fine, it's the same stubborn hair I started off with. I still have strawberry legs, and my dermatologist said she doesn't believe I've been getting my mustache removed for a year because my hair is so thick on my face. overall, it's embarrassing. Laseraway is like McDonald's. I will be tak read more

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Buyer beware! Apologies for the long post! Zero star. So disappointed. Do yourself a favor and find a smaller and more personalized place to do your cosmetic treatments. I was originally excited to do my laser hair removal through LaserAway. Clinicians are nurses and I appreciate healthcare professionals, being one myself. Multiple locations, staff was always friendly and the facilities clean. Unfortunately, halfway through my treatments I noticed I wasn't making expected progress. I began voicing this to each clinician asking them to evaluate my laser setting and only small adjustments were made to my treatment plan. It's like they didn't take my word or care that I only had a set number of sessions that I paid SO much money for. It wasn't until I came in fully unshaved for my 2nd to last treatment that my nurse realized that setting should be greatly changed. Thank you to that nurse!!! Finally some improvements! Should the pervious nurses used clinician judgment and actually LISTENED to their patient, I wouldn't be writing this negative review. When I said I wasn't happy with the overall treatment in particular areas they would literally just try to sell me more maintenance packages and every single person literally spatted out generic responses about "expected results vary and your should see 70% reduction". Like robots. The absolute WORST part of LaserAway is the bureaucracy, the management's customer service, their follow through if you're not happy with services and the CONSTANT trying to sell people on expensive packages even when you aren't happy with results. They are relentless and really do try to kindly prey on people's cosmetic insecurities. I spoke to several sales associates in hopes a to actually speak to someone in management. Having to retell my story to people who were just trying to sell me on packages. So offensive. I literally spent hours doing this to be connected with the regional nurse coordinator. She literally sounded like she was reading a script but suggested I have a "skin assessment" where a nurse would assess the hair growth and make a decision on if a complementary spot treatment would be issued. When I arrived to my appointment the nurse has NO idea or concern for all I had been through and neither did the front desk. I just felt they were defensive and not open to hear feedback on my experience. The nurse finally decided that she could look at the areas and took photos of certain areas of concern and said someone would follow up. When I got to the front desk apparently they decided I just need more maintenance packages. $$. If someone acted sooner I could have achieved ideal results. But that didn't happen and that's the point. Poor customer service. BeforeI left for the day, they did try to sell me on packages using "points and perks" which were about to expire and birthday money to lure me in but this was just against my morals. I left asking regional management to contact me. It's been nearly 2 weeks and NOT a peep! NO follow up. Also,what's the deal on maintenance packages which are "always 55% off". So basically be sure you're overpaying on your initial services. Could you imagine the profit margins?! My recommendation is to find a smaller cosmetic clinic that will actually care about the fact that you aren't seeing the progress you hoped for despite spending thousands of dollars. read more

My clinician, Carol, was amazing and explained the entire treatment process. She took her time with my treatment and left me reassured and comfortable. I will definitely be booking my next appt with her. I removed a star because of LaserAway's customer service in general, not the Astoria location personnel. I had a concern after my first treatment and never heard back about my questions or feedback. That was disappointing that LaserAway as a company are more concerned about getting sales than about their clients concerns. read more

Jade absolutely deserves 5 stars. She is so professional and down to earth. If you are looking for a detail oriented high quality individual for your service, it's definitely her. I got laser removal on my legs, full Brazilian, and underarms. She makes an otherwise painful tense process into one that's very doable and transparent. read more

LaserAway - Reception desk - Medical Spas Near Me - Astoria, New York

I ABSOLUTELY LOVE LASER AWAY ASTORIA! YES, I HAD to put it in CAPS! That's how much I believe in this place and trust it. As a female Marine vet, integrity is everything.I 1000% will recommend family and friends about getting laser treatment here. Especially at the Astoria location. As soon as you walk in you feel like these are your best friends! you are treated to perfectio. From the moment, you check in, during your session, especially with Kelly, (my clinician,) until the moment you step out you are so warmly welcome and treated like royalty. They answered all my questions and concerns. Which is why hands-down trust displaced and absolutely adore. I have been treating since July 2021. Plan to continue different treatments with them. I've referred people here and they feel the same way. So if you're reading this know that he has my stamp of approval. You will not regret it. Continue this awesome work Laser away Astoria. Once again shoutout to Kelly and Jaffrin (Best clinician), the greatest receptionists Christian, Luna and Britani!!! read more

Everyone is so nice and kind here! I'm always treated very well and I appreciate how effortless it is to book an appointment and how quick my treatments are. Highly recommend using LaserAway and the Astoria location. I'm 4 sessions in and seeing great results--thinner, lighter, more manageable. I don't even have to think about wearing a bikini or going on a spontaneous trip to the beach. Love it! read more

This location is full of such wonderful staff! The front desk staff was so friendly and came over to talk with me while I was waiting for my treatment. The nurse was also so friendly and nice. She was very gentle and the treatment did not hurt at all. She was very communicative throughout, explaining everything which made it so much easier to be comfortable. Can't wait to go back! read more

From The moment I walked through the doors of LaserAway Astoria location I felt a warm Welcome. I was nervous as it was my first time doing laser. The staff and the nurse who did my treatment made me feel very comfortable before and during my treatment which made my session feel like a breeze. I highly recommend! read more

I love my Laseraway Astoria location. The staff is amazing!!!! There so friendly and helpful. The nurses that do the procedures are very knowledgeable and professional. I would highly recommend this location. read more

amazing service. knowledgeable , clean, punctual. Highly recommended. Services are great and staff is exceptional. They dont oversell and products amazing. read more

Update: nobody ever called me. I did a thermage treatment for wrinkly knees - more than $1000 and no results at all. If anything, maybe it got worse. The people at the counter are nice tho. read more

Perfect place to go if you wanna do laser hair removal. Christian is the BEST！He is so nice and professional, and he can literally remember everybody's name after the first meet. The nurses here are really professional and helpful. I went to Flatiron and Astoria location, they are both beautiful and clean. 10/10 for me! read more

If you've ever considered laser hair removal, Botox/Xeomin, or a laser facial, do yourself a favor and make an appointment at LaserAway TODAY!!! I was completely new to all of these treatments, but from day one, the staff have made me comfortable and answered all my questions. Now if you REALLY want to treat yourself, head to the Astoria location and make sure Rodeka is working (if you're lucky Christian will make a guest appearance). She's the type of person who immediately feels like an old friends that you love catching up with (and sometimes act as a therapist). Highly recommend to anyone who's ever considered elevating their self-care routine! read more

This branch has the nicest and friendliest crew I highly recommend. The place is really nice and neat and safe. Astoria branch has always been my go to place for my laser sessions. read more

LaserAway - Laseraway astoria - Medical Spas Near Me - Astoria, New York

I love having LaserAway in the neighborhood. It's so much more convenient than going into the city. Lots of services to choose from and the staff is friendly and very helpful. read more

Medical grade lasers should be done with medical staff, this is how I was first drawn to receiving laser services at LA. Every nurse I have worked with has been so knowledgeable and put me at a total comfort level to allow me to know the service is conducted Safely. The gals + guys running the client experience are the glue to hold the A+ experience together. Rodeka, Christian, Dimple, Ahmadeo, are sure to help any client make an informed decision. Connor runs a flawless management. nurses to request: Athina, Jade, and Linda all which provide a service thats thorough, clean, safe and effective. I would recommend them to anyone and twice on Sunday. read more

This woman, here and the entire staff at Laser Away are so amazing! They make you feel so relaxed there, help you with the necessary information you need to feel, look and better. Laser away has been my greatest investment and do not regret it! Thank you so much! read more

LaserAway - Me and Brittani - Medical Spas Near Me - Astoria, New York

Absolutely love laseraway and have recommended it to people all over the country. I usually get my treatments done at the Astoria location and everyone has been incredibly friendly and informative. My favorite thing about laseraway is that they actually care about you and not the money, so they'll recommend against something or go a conservative route to allow room for more. I have friends that get their botox done at other centers and they literally get double the amount of units but my results are exactly the same, or even better. read more

Absolutely love this laseraway not only bc it's so convenient from work and has so many nice restaurants for a snack afterwards but the staff is astounding. I previously was doing laser at another company and i can tell you that Nurse Kelly and staff Rodeka are better by not a mile but a marathon ! Kelly had me putting my arms in positions no other clinical staff has asked me to do. She really focused on my elbows, knees and every other crevice and intimate area. She took her time which I really appreciated and there was no rush for me to dress afterwards. I always appreciate the conversations that i get to have with the receptionist while I'm scheduling my next session. I just wrapped up my 3/8 session for laser on my full arms, underarms, Brazilian and full legs. If i was hairier anywhere else i would definitely include it in my package. Thank you so much ! read more

I've had a great experience all the times I've been to laser away for xeomin. They make sure you are going to like what you get and ask you what you're looking for rather than pushing too many units on you (like a lot of other places in the city)! I'm considering doing some other types of treatments here too. The staff is always really friendly and welcoming!!! read more

Definitely the nicest and biggest location I've been to! Large rooms and good service. Super clean

Front desk was friendly and warm, they asked me if I wanted water of tea which was great bc it was so cold outside. Was my first time doing laser in certain areas - clinician made me feel so comfortable and was gentle and professional. Continued to ask me about my pain level to make sure the settings were right and there was minimal discomfort. Lastly they have amazing financing packages which make it easy to pay for ur services and they have such a variety to choose from. This place is a one stop shop, you can get ur Botox, ur filler, ur cool sculpting, ur RF micro needling, laser hair removal and facials all in one place. How amazing is that ? read more

Just finished my first CoolSculpting treatment at the Astoria location! Rodeka and Brittani are the sweetest and so knowledgeable about the treatments. They made recommendations based on what my goals were and I appreciated their honesty. I highly recommend this location and can't wait to see my results!! read more

I am SO happy I found this place. I might be broke soon because they offer so many amazing services! The staff and nurses couldn't be nicer! Everyone made me feel so comfortable! I came here for a few different coolsculpting sessions since I have a special event coming up. First, I want comment on the women at the front desk whom were so friendly and welcoming! I have to give an extra special shout out to Michelle who went above and beyond to get me the appointment times that I wanted since she knew the event was coming up and I wanted to see specific results. Next, I loved all the 3 different nurses that completed my treatments. They went above and beyond to make me feel comfortable! One nurse even went above and beyond to pick up food for me from next store since she knew I came right from work and was starving during my treatment. The other nurses were just as amazing! Have I said the word "amazing" too many times yet lol ????!!! Finally, the office was so clean! I will definitely go back back and highly recommend! read more

I have been to LaserAway Astoria for two visits so far. I completely love walking in there and feeling absolutely comfortable and pampered for my treatment. Rodeka at the front is amazing and such an asset to the company. She is very sweet and informative. I love my treatment so far and have seen results in just sessions. Would recommend if your looking for great service and amazing results. read more

So disappointed and beyond frustrated. After 6 sessions of tattoo removal, I can unequivocally say, I do not recommend this place. And I find all the "wonderful staff reviews" to be quite deceiving. If by "wonderful staff" you mean, the staff at the front desk calling you sweetie and love every second, while aggressively trying to upsell you every damn visit. Upon my first consultation, they told me my small black ink tattoo would require about 10 sessions, and they urged me to buy a package. I have now completed my 6th session, and it's barely faded at all. I've seen people with full sleeve tattoos get more progress after 6 sessions than this at other tattoo removal shops. And before you comment back Laseraway, and tell me it's based on how your body metabolizes the laser removal, I'm fully aware of that. I'm very healthy, exercise 5 times a week, and drink plenty of water. There is no reason my body wouldn't metabolize it. At my last session, I told my clinician that I'm not seeing progress, and her exact words were "ok let me crank up the laser". Which leads me to believe the laser is based on levels and you are doing the bare minimum level for me, so I can come back and buy more and more packages for all eternity!! I get your whole business plans is sell everyone on endless packages, but I find your practices to be highly unethical and deceiving. I'm very close to lodging a complaint with the better business bureau, as I've wasted an entire year of my time, not to mention the money, and now I have to start all over again with another shop. read more

It was my first time getting a laser treatment and bought the package for underarms. All of my sessions went smoothly and the staff are so friendly. If you've been contemplating getting laser done for a while, I hope this review serves as the final nudge to get it done. Seriously, you'll be doing yourself a huge favor and definitely worth the investment. And don't worry about the pain because I barely felt anything and they check in with you first about your pain tolerance before proceeding. I highly recommend this place and will definitely be coming back for maintenance sessions. read more

I absolutely LOVE the Astoria team everyone is so sweet! Had to rush to my appointment with my daughter after work. Christian and Rodeka were so accommodating kept an eye on my little princess while I had my treatment with my nurse Alexa (she's amazing). I came out to my daughter having the best time ever. Christian taught my daughter how to vogue! We will see you guys again soon! Thanks for your amazing hospitality! read more