3 Issues: 1)…read moreINCOMPETENCE 2) INCONSISTENCY 3) UNPROFESSIONAL 4) UNREALISTIC I was specifically making an appointment for veneers & a treatment plan. The front desk receptionist / scheduler scheduled me a veneer specialist. In fact, I SPECIFICALLY was CLEAR w/the office that I needed a veneer SPECIALIST. She confirmed this. My Appointment was scheduled for Wed Feb 11, 2026 at 12p PST. Ogdan calls me at 10am (Waking me up because I have medical insomnia since My Military Service) and states "Hello, this is Jennifer at Orban Dental. I am reaching out to you because you are scheduled today at 12pm to discuss veneers. Our front office put you with a provider that does not regularly do veneers, but we do have an opening a little earlier at 10:40am with the doctor that does cosmetic cases. Would that earlier time work for you? -Orban Family Dental -Orban Family Dental" My Thoughts: The Receptionist / Scheduler 100% knew I needed to see someone SPECIFICALLY for Veneers AND I double-checked w/this front desk lady, and yet this office is contradicting themselves & claiming the OPPOSITE (This is a RED FLAG!). I asked if they could get me in with another specialist (Since they got it totally wrong even though I DOUBLE-CHECKED after they initially scheduled me with a specialist), and she said not until the 17th, which is nearly a week from now. Again, 1) The office lady ORIGINALLY scheduled me a veneer specialist AND 2) I specifically DOUBLE-CHECKED that the individual they scheduled me with was a veneer specialist. THEN, to make matters, worse they send me a random *LAST-MINUTE* text to cancel My Appointment without My Authorization! SAME-DAY they wrote: "We have been unable to reach you, so we are canceling your appt for now. -Orban Family Dental" So because I had not immediately responded to their text, they are randomly canceling My Appointment?! I had cleared My Calendar to be able to MAKE it to their Appointment! I had it scheduled for over a week / well in-ADVANCE! I explained all of this to them and she suggested that I come in in 30 minutes at "10:40am" (Note: I was in bed (Due to insomnia from the Military Service) when she wrote me all of this sleeping - her message actually woke me up), and when I agreed to, she unrealistically said, "Prior to your appointment, Please complete your new patient forms here: https://mdnt.io/e/qntWX55yE0 If you would rather complete your forms in the office, arrive 15 minutes prior to your scheduled time. -Orban Family Dental" I said, "Canceling my appointment and then offering a last-minute appointment and expecting me to fill out all this paperwork at the very last minute?? Totally unrealistic. God bless you guys good luck." You cannot POSSIBLY expect someone to get this done when you cancel / change all of this last minute and are giving them literally only 30 minutes to get from their home to your appointment while they are still in BED! I hadn't even brushed My Teeth yet. She just cancelled & rescheduled last minute and then unrealistically expected me to fill out all of this paperwork, as well?! It physically can NOT be done! VERY UNREALISTIC. So: 1) INCOMPETENCE 2) INCONSISTENCY 3) UNPROFESSIONAL 4) UNREALISTIC 0-STAR

I had a very positive experience here. The staff is kind, respectful, and empathetic. In short,…read morethey treated me like a person. I would recommend the care and quality they put into their patients.

Kootenai Family Dental is a very special dental office. I had a warm greeting by Katie and met with…read morean extremely clean environment. Being a new patient, I had all the necessary X-ray with all the most modern equipment. Laughlin was my hygienist! I highly recommend her. She was so gentle, caring, and all her communication was professional and kind. Her work is outstanding. Dr Wheeler took time to do a very complete exam, answer questions, and very professional! I felt the service was outstanding, very sterile but welcoming environment, wonderful people on staff, systems and organization runs well and prices were very fair!

Nothing but the best. Had a crown installed today. Same day service. Dr. LaRose and Amanda were…read morewonderful. I had #9 replaced; could have left looking like Alfred Newman. They completed the crown installaton right away. Now I look like Dustin Hoffman, or at least some people say that!. Not sure if that's a good thing. What is good, no!, GREAT, is the care, completence and considertion I receive each time I visit the practice. Highly recommend without hesitation.

They make you feel like your a Drug addict and Treat you as Such when they Prescribe you Meds…read more Horrible Patient care Procedures, Especially Mrs Kneely who cares more about a paycheck than her Patients. Worst Experience of my life I was appauld at the way they treat people. They charge your insurance Allot for their services then Treat you like Dirt.

I have generally had decent experiences with the providers at HH. However recently lost my…read moreinsurance so I filled out the sliding scale forms, in office, back in October, before my insurance was discontinued Nov 1st. 4 weeks later my husband was told it was not submitted, so he fills it out the forms, again on office. 2 weeks later we receive a call and are informed the sliding scale again was not submitted, I gave up and told them to cancel all future appointments. I just got a call from a costumer service rep about an upcoming apt. She was very rude and hung up on me. Her "im calling to see if you are on your way to your appointment. " Me "no, I thought i cancelled all future appointments. " Her "no, you didn't. I guess I will notify the provider you are not coming". Me starting to say "sorry about that" as she hangs up. The lack of communication and poor interactions needs to improve.

This is a great dental office. Always so nice and very friendly great care. They were very…read moreaccommodating and fit in at the last minute. I really appreciate it. People can always have something bad to say, but it's so nice to be arranged to find people that are courteous!!

I DO NOT recommend this dentistry based on the following events…read more I'll start with, the two stars which is for; Great up to date equipment. Very very clean. Now I was a customer (after my experiences I wouldn't call myself a patient), for three years. So when I first walked into the office, toured then sat down with office manager....discussed insurance. I was told by the manager one way to pay, but when I came in for first cleaning, staff at desk declined that option. Unfortunately I forgot the exact issue, but when I spoke to that manager (2021) apologized. Hmmmm, ok. In the Spring of this year, I was sitting in the car while my wife went into the store to get pain soothing liquid for tooth suddenly began to hurt. I called the office (weekend number). The young employee not too interested was sort of listening but she would ask what did I say, long pauses because she probably had something more important. Well, three minutes into the call, my vision began to blur...wife came to the car I gave her the phone. NOW the employee was concerned. So I was later contacted and provided a prescription. Im not a pill guy. I went to the office on Monday and asked to be seen. The pain was bouncing around. That dentist told me since I couldn't truly identify the exact tooth, she didn't feel comfortable with treating me. I'm sitting in the chair shocked. Asked what to do. She said I'd be referred out of the office. I called that office......next appointment would be six weeks away !! Hmmm, severe pain. Fast forward after numerous calls to young rude staff at desk...I get an appointment for a ROOT CANAL I arrive for my root canal appointment and was hoping to do a payment plan...NOPE....all three front desk insisted I had to pay 3K upfront. No one offered an alternative. So..... I paid, and went into my appointment. Oh....just to add the ambiance.....the dental nurse and dentist spoke entire time as though I was non existent. I was surprised. At least they gave extra shot for pain BUT...super rude and I'm a veteran and am not sensitive.

Element Dental is the best dentist that I have ever gone to and I have gone to many in my life…read moretime. The office staff takes care of you from the beginning to the end. They listen to you, take care of your needs and they make sure that you are comfortable. No one likes to go to the dentist; if you are hesitant, choose Element Dental! in Coeur d'Alene---you won't be dissatisfied. Thank you Element Dental!!!

Scummy company that tries to upsell you on cleanings. They also have to book way out in advance and…read moredon't call or send reminders. If you miss they charge you $50 and act like it's your fault. You also have to ask every time you go in there if what they are doing is covered by your insurance because they do not care and want you to buy expensive x-rays that are unnecessary. ***Avoid at all costs***

Both my husband and I have gone to Dr. Larson for many years. Lorrie at front provides efficient…read moreand excellent service. Dr. Larson and staff are always pleasant, very caring, and professional Highly advise his services.

We just had to take our daughter in to Dr. Larson for a very painful wisdom tooth situation. Lori…read morewho runs the front desk got us in right away. Dr. Larson was amazing, so professional and kind. He took the time to explain different options for us. Ultimately, we decided to have her wisdom tooth pulled and it was quick and mostly pain free. Definitely recommend!

If you look through my reviews, you'll see I've reviewed several dental practices over the years…read more Thanks to another move and new insurance, I was once more on the hunt for a practice that would provide excellent care without recommending unnecessary procedures. After having another dentist recommend crowns on two teeth that weren't bothering me, I made an appointment at Generations Dental. The office staff was organized and helpful both before and during my visit. The dental team was friendly, gentle and understanding. Dr. Rader took time to chat before looking at my teeth, had already looked at the x-rays before coming in the room, and thoroughly explained what he was concerned with. I knew I'd made the right decision when he suggested replacing a disintegrating filling, but made no recommendation for crowns.

5 star experience all the way around. Was looking for a local dentist, shopped the reviews, and…read morewent with Dr. Rader. His staff is awesome - super responsive and their text reminder platform is easy and non-invasive (there is an actual person on the back end). He explained everything to me during the exam - which I really appreciated - and I was able to get a cleaning and cavity filled within a week. During my 20+ years in the Navy, I would have given anything to have Dr. Rader - who is a National Guard dentist and Active Duty Army Vet as my dentist!

I first came to see Dr Mosby needing much work done. After our consult, He said he would do an…read moreextraction on a molar that was giving me a lot of pain from infection and he would fill a couple of cavities, but not until our next visit in a week or 2. For all the rest of the work needing to be done he gave me a referral to an oral surgeon and another referral to a Denture Clinic. I did some research on the places i was referred to and I did not feel comfortable going to the oral surgeon based on the negative reviews about that business. So when I contacted Dr mosby's office again to let them know that I was going to be seeing a different oral surgeon but I would like to still see Dr Mosby for the part that he said he was going to do, the office lady told me i couldn't be seen there because they didn't have time for me now. She told me they hadn't had a vacation for years and they all wanted to go on vacation. So I guess if you want to make your own decisions and find a different person that you didn't get referred to then they will make up excuses and just drop you and leave you hanging. I guess its good i saw their true colors now rather than later.

Walking in the office everyone always greets you with a smile, the front desk is always very…read morewelcoming and want to makes sure you feel as if you are at home. Dr.Mosby is a kind and conservative dentist, his goal is to make his patients feel comfortable and experience as little pain as possible. Jenn is very kind and personable, she is also very helpful in explaining the procedures before Dr.Mosby even gets started. I will always highly recommend Advanced Family Dentistry to anyone in need of amazing dental work.

Very good dentists and hygienists but be very, very careful with your insurance paperwork. Make…read more100% certain that 1) they have completely reviewed your paperwork and are "in network", 2) they prefer Delta Dental so make absolutely sure that that is listed on your insurance form. Though the quality of care is very good, the insurance billing is horrendous and you will be fighting to get a claim paid without being on the hook for a LOT of money.

I did not have a good overall experience with a dentist there but I have revised my rating from two…read morestars to three stars as there are nice people that work there. I have moved my care elsewhere.

This office is the best! The front desk girls made me feel more than welcome. All the staff is so…read morefriendly and understanding. I have extreme dental anxiety and haven't been to the dentist in 11 years. I walked in expecting to need to be sedated for a simple cleaning. Dr. Anderson was very gentle and always made sure I was comfortable. I expected to have a whole list of things I would need done and have to pay for, but was super happy and confident with Dr. Andersons treatment recommendations. I will be back every 6 months for my cleanings and happy to get rid of my dental fear!

I was referred by one of my friends who recommended him highly…read more The staff has wonderful customer service and treats their patients with care as well as respect. Not to mention their expertise. I have spent my share of my life in many a dentist chair and Dr Dick and his staff are the best. The office is also very timely no matter what time of the day your appointment is.