This laundrymatt was not terrible, but lacked some of the amenities of better places. Most…read moreimportantly, they do not take credit cards and there was limited space to fold laundry. I must also note that two of my t-shirts were torn in the washer or dryer - I only noticed once folding them. It may be the quality of the t-shirts since they were the same brand in different colors but it is more likely they snagged on something in the drum. Check drums for smoothness before using to be safe.

They do take credit cards. Great place to do your laundry. They take very good care of the place…read moreand the machines.

This is the cleanest laundromat I've been in. Our house under construction so I come down here…read moreweekly. All washer and dryers are always working and clean. They really take very good care of this laundromat. I highly recommend this.

Our car broke down in Napa, so we found ourselves short on clothes while waiting for parts for two…read moredays. The Laundry Room was one of the closer laundromats to downtown, and a short Uber ride from our hotel. It was relatively clean and not crowded, however, it did not sell any detergent or laundry products. There was a convenience store across the street that sold everything we needed but in much larger quantities than necessary. Also, the machines do not take credit cards, but there are working coin machines - bring cash. The only troubling issue was that one of the large machines tore three clothing items that got caught in the holes of the inner drum.

Hay varias quejas de este lugar ..pues al momento.de una falla en las maquinas nadie se hace respi…read moresable al momento y no es justo que las personas pasen por esto ,por un servicio que estan pagando ..que tal y las personas no cuentan con dinero extra para concluir con sus servicio

Good place to go laundry. It's close to my home and I like that it was open later in the evening…read more The place was clean and has really big washing machines. I don't think I've seen some out the washing machine so large great place to wash bedding. My machine at home is too small for big bed spreads and blankets. B so going here saves my machine and it allows enough room to get everything nice and clean I will go back

Absolutely love the laundromat. Not too crowded, clean and not super expensive. It's also…read moreconvenient if you go to Planet Fitness since it's next door. You can leave your clothes washing and go for a quick workout. Free WiFi, easy parking, 3 folding tables.

I stumbled upon this laundromat accidentally while shopping at the goodwill next door. I liked the…read morecleanliness of it. Whoever today has been different. There are puddles of water on the floor and caution signs. I slipped and fell on one of the puddles. I called to report it and one lady told me the cleaning crew was coming at 3. The other said she would call her Supervisor and tell them so they can send someone out. Neither woman asked if I was alright or if there was something they could do for me. The customer service definitely needs some help. I get to go home sore and bruised because of water on the floor. They didn't seem to care at al

The service here is very professional and so friendly by the two charming ladies…read more Almost 2 years here and the service and my clothes are always impeccable Do not hesitate to come here ... A GEM

I live in Napa and I started using Chardonnay because it is close to my home. The Cleaners I had…read morebeen using for decades is on the far side of town and depending on the time of day could sometimes take as much as half an hour to get there, so I switched to Chardonnay. That said, I have usually found them to be very good cleaners so no complaints about the quality of their work. Also, the billing system they use seems to be accurate and efficient. Also some nice discounts on select days are a bonus! I've noticed most of the reviews here are either five or one star and I find myself having to agree with many of the one star reviews. The two young ladies who work behind the counter are seldom pleasant to deal with. They almost never smile. They seldom greet a customer coming in the door. I've never heard them say thank you and they generally act as if they really are not happy being there. Employee attitude has a big effect on business. If customers feel they're being treated rudely, they will go elsewhere. I think the manager needs to be paying attention to the one star reviews because they are numerous. And maybe the young ladies need to take an online class on customer service and relations. If they were a bit kinder and more pleasant toward their customers, they would find much of that kindness returned.

Valley Cleaners does a great job. I brought a stained scarf and a very dirty (thanks to my pup)…read morewhite throw in for cleaning, not expecting much could be done. I was so pleasantly surprised when I came to pick everything up and saw that the throw looked brand new! I wound up paying about $10 more than I was quoted, but due to the excellent job they did and their friendly customer service, I didn't mind.

This business is a mixed bag. I've only been once and I think they got it about half right. I…read moreneeded two shirts cleaned. One shirt had a stain in the back which I asked if they could remove. The other shirt had an even older stain on the cuff that I assumed no one could remove. They cleaned the second stain, but the first stain stayed. They were also a day late in having the cloths ready. The staff is very friendly and professional. I found out they send their clothes off to Fairfield to actually wash or dry clean, that's understandable, I just wish I could find a place that did the actual work on-site. Lastly, $4 per shirt is fairly expensive. Granted, it is Napa, and after COVID I am sure there are not that many dry cleaning businesses left. However, I am not that sure if it is worth coming back.

Lots of available machines on duty staff.. dry clean. Easy to use application to pay. Extra large…read moremachine to wash and dry large down comforters in half the time!

I recently found this laundromat which I loved. I have now been there twice, the first time was an…read moreamazing experience, the guy working was incredibly helpful and kind. This next time was fine too but, I noticed I was charged $63.00 to do two loads of laundry and use one drier. I was not comfortable with that and figured it was a simple mistake. I called wash n dry to try to figure out what happened especially because this mistake is now preventing me from getting groceries for the week. The woman on the phone because extremely frustrated with me and GENUINELY STARTED YELLING AT ME THAT I WASNT LISTENING TO A WORD SHE WAS SAYING AND HUNG UP ON ME. I find this to be wild and incredibly unprofessional. I asked her what her name was and she yelled "IT DOESNT MATTER WHAT MY NAME IS" ok. I'm pretty sure you're the lady in the wheelchair but alright. So, to say the least I absolutely will NOT be returning to this laundromat. (Mind you I was impressed to see a handwritten card from the business owner and thought wow I definitely love this place what a warm touch, then get yelled at by a staff like literally two days later because I'm stressed on the phone trying to figure out why two loads of laundry cost me $63) It seems like the owner is a really genuine person and I have a strong feeling if he heard the way I was spoken to by someone representing his business he would be extremely disappointed.

Last week the large washing machine was $6.75 Today it's…read more$7.25 More increases to come? Why then increase? This laundry mat always stay busy. Stay loyal to your customers​ and your customers will stay loyal.

I stumbled across this laundromat when I went to my usual place and it was randomly closed. This…read morelocation seems to be pretty new. It's spacious inside, clean, and the machines seem to be on the newer side. It's a bit far from me but I would absolutely consider coming here again if warranted. Also, the bathroom was clean! So many places don't have clean bathrooms but this place does. The attendants there are also extremely nice and helpful. I hope as time passes they are able to keep this location this way.