Dr Malik, Krissy, & Brynn take time to listen to my concerns & make sure all my questions are…read moreanswered. From check in to checkout such a wonderful professional office

A Disgrace to all MDs…read more This doctor Amer Malik lied to me & discriminated against me, just like his staff did. The final act this practice did to me was to lie yet again and then call my husband names. They claimed a letter from a specialist was missing key language they needed to fill out a form for me to keep my job, but they refused to give me a copy of the letter the specialist sent. I got copy of that letter and the language Malik's woman "Fatima" said was missing was in fact in the letter. The doctor had what he needed but lied, intentionally, which has cost me my job, my home-he waited until the 11th hour. Malik-your trifles with insurance manipulation which you openly brag about in front of patients.. good luck w that. But with me- You crosse a line, medically, ethically, and in many other ways. And having your receptionist come outside as if high, screaming profanities at my husband and referring to him as a woman actually captures YOUR true character, and hers. Complaints incoming. Enjoy the pics. Update: I got my letter. So screw all of you. Complaints still incoming. Enjoy the sand.

Dr. Jensen is an amazing doctor. I came in with severe ankle pain, that I had for years, and come…read moreto find out I needed a whole ankle replacement. Dr. Jensen and his office took great care of me. He did the surgery and I have been pain free since.

Both my husband and I had an office visit with Dr. Jensen. When we became established patients last…read moreyear, we verified with his office and Anthem that he was an in network provider. Today my husband needed to be fitted for a new orthotic. Initially they wanted 1/2 the money up front; we told them our insurance covers it at 100%. They called to verify and found out it was covered at 100% but the allowable amount was $68, which does not cover their cost. So, they wanted us to pay the difference. My husband explained that balance billing is not allowed as in network provider. We contacted the insurance company to inquire and were told they were no longer in network providers. We contacted the office and were subsequently told that if the insurance didn't pay (because we don't have out of network coverage), we would just have to pay the bill. We were never notified by their office that they were no longer in network providers, so we could have looked elsewhere for service. Unprofessional!!

This doctor and Staff will not respon…read more d during the weekend even when you're in severe pain.He schedules people with severe painful conditions as much as one month in the future. No walk-ins allowed for urgent care. They don't care if you are hurting. Go find someone who actually cares about your health.

Dr Mapp has taken care of my elderly parents for years. He is very thorough, and knowledgeable. He…read moreis not only a wonderful Dr but also a wonderful person. His staff are patient and follow-up with our calls as well. We can't say enough nice things about him and his practice.

I have always been treated well in this office. The staff have always been pleasant and helpful. I…read morehave been seeing them many years and I can't think of one bad experience so I am not understanding these other reviews. Right now I am seeing Jeanie Farris and she has always been on time, always makes time to listen and seems genuinely concerned about my care. My experience with other Doctors there have been positive also. Brenda Howell

This place has some of the worst communication and professionalism I've ever encountered. After…read morecompleting my MRI -- which they ordered -- I never received a call with my results. When I called to ask why I hadn't heard back, I was told that it was my responsibility to call them to follow up. Completely unacceptable. The staff were rude and unhelpful, and their communication skills are awful. To make things even worse, my neurologist -- the one who ordered the MRI -- is now refusing to review it herself and is instead having a physician assistant do it. What's the point of seeing a specialist if they won't even look at your results? Save yourself the frustration and go somewhere that actually cares about their patients and knows how to communicate.

Doc did my hubby's knee replacement and carpal tunnel surgery. No problems w recovery. Great…read moreoutcome. Doc Goodwiller takes his time and explains each procedure. Recommend him and his staff.

If you want to wait for over 2 hours in his waiting room for every visit, this is your guy! After…read morethe 2nd time this happened. I told him this was not acceptable, his response was not an apology but instead he laughed and said,"You know how to avoid that? Be the 1st patient" and more laughter.

Would not recommend this practice to anyone. Was told surgery would be six weeks out. Called office…read morethree times with only one return call. They called after eight weeks to schedule my surgery for another three week wait. Let the scheduler know need to sooner. She scheduled pre-order for Monday at 2:40, surgery on Wednesday. After their office is close on Friday, I get email changing appointment to 4:40. No phone call to see if I'm available, I'm not. Left phone call to cancel pre-op, surgery, and post-op. Can't deal with people like this! Three appointment never met the doctor.

I am not one to write reviews but I feel like my experience warrants this. I was referred to Dr…read more Caspary by an urgent care center in Panama City for a potential abscess behind my ear. After arriving at the office and being told they had no record of the appointment, I pleaded with the receptionist to allow me to see a doctor due to the size and area of the abscess. They were able to get me in. Dr. Caspary said he thought it may be Masitioditis (which can be life-threatening) and that I would need to come back the following day for a CT Scan that would be done in office. I am currently traveling and the office was outside my insurance network so I had been paying upfront. The office said they would call me the next day and let me know the price of the CT Scan. They gave me the price of the CT Scan and scheduled the appointment. Since they mentioned it would be done in office, I had assumed they would also read it in office. When they did not read the CT and sent me home (the abscess has not gone down, there were no additional antibiotics given) I went back in and pleaded again to the receptionist that I would like to see the doctor, that I did not know what to do, and was afraid. At this point, it was suggested I consider going to the ER or make arrangements to go to the ER. Dr. Caspary did not come in the room and instead sent his medical assistant. I ran home to grab a bag for the ER, I lose hearing in my ear and it begins draining. I rush to the ER. I call Dr. Caspary's office at 4:45 to request that the CT Scan be sent to the ER knowing they will need them. The answering service says they cannot connect me to the office. I hang up. Once I arrived at the ER, they immediately took me back, started new rounds of antibiotics, run additional CT Scans, flushed the ear and made me feel safe. Dr. Caspary's office did not follow up with me until days later (after I had already called their office to schedule the follow up). During follow up with Dr. Caspary's office, I let him personally know that I felt the care I was given was less than acceptable. His response was to the effect of, "yeah, I don't know." At this point, all I want to do is make sure I am okay and leave the office. I will say Dr. Caspary did seem more concerned after this and gave me great care from this point on. After my last appointment, I spoke with the office manager who apologized for my experience. I felt that since I was self-pay and had to have the imaging redone - that I should have my money refunded for the CT scan that was done in office. She said she would get back to me and did not. This was at the end of May. I am fine now and continued about my life and had decided to just move on. Then I received a bill from a radiologist for $1200. The office never informed me that they would be sending the radiology report out - just that it would be done in office. The also never disclosed I would be charged separately for this. When I called to find out why, I was told this is normal and that there was nothing they could do. The care I was given at Dr. Caspary's office of Head & Neck Associates of Bay County was neglectful, unfair, and unacceptable. I sincerely hope no one else ever has to go through this type of experience.

4 weeks I've had a referral in with this business. Called 3 times now and I get an unhappy and…read moreargumentative staff who continuously say they are behind and "we will contact you when we are ready". If you're that busy stop taking referrals! Looking for a different specialist.

What a great office and caring people. Everyone was so helpful and Compassionate. It's a great…read morelocation very convenient next to the new Starbucks and across the street from Home Depot on the beach. I'm so glad that Dr. Dietrich is back in town.

I am a 70+ year old female in good physical condition but have osteoarthritis in my knees. I just…read morecompleted a six week course of physical therapy at First Choice. In summary, I was very impressed with the physical therapists expertise and their ability to adapt my treatment plan to my specific physical condition. They listened to my goals regarding the level of physical activity I wanted to achieve, continually challenged me, and provided encouragement along the way. They were also flexible, if for whatever reason I was having a bad day, adapted my workout for that day. Upon my graduation, I was given a comprehensive exercise program to do at home to maintain the strength I had developed. My therapist walked me through the material which also included videos of the movements. I credit the expertise of the physical therapists and their supportive attitude for my positive rehabilitation outcome.

The entire staff is friendly, helpful and dedicated to our healing. I always feel welcome and cared…read morefor. And a special shout out to Mike...he researches everyone's special needs and works hard to aliveate our pain and discomfort. I highly recommend First Choice Physical Therapy. Definitely Five Stars