I have used this place so many time and had a great experience. Today it wasn't!! I washed my…read morebedding in the washer. When I took out my bedding there was someone USED PAD in the washer with my clothes. I don't use pads. This wasn't mine at all. When I asked if I can rewash my clothes they said nope you have to pay to rewash it. This isn't okay at all and soo gross. Now I have to rewash my bedding AGAIN and REPAY AGAIN! Time and money I don't have to be doing this! Don't recommend coming here no more.

Great laundromat! Washer and dryer broke down and this place was a godsend. The wash was between…read more$2.50-4 per load and the dryers were $.25 for 8 minutes. Clean, quiet, and free wifi! This place also offers wash and fold services. It was nice to wash the car while waiting for a load to finish. Only problem was parking.

Our washing machine went out and with summer guests coming and going it was great to be able to get…read moreour sheets and towels washed in no time. Special thanks to the ladies who work there. They helped me get started and were very helpful when I didn't have quite the right number of quarters! The machines are faster than home washers so I might start using the River Road Laundry more often! I do wish there was a bit more room to sit and wait. Give them a try!

I needed to wash my 13x9 rug and the nearest place with a mega loader was this spot! It's clean,…read morethe attendants were friendly and they had a nice seating area with stocked vending machines. I would definitely stop by if you're in need of laundry services. They are a notch above the average laundromat.

wonderful experience. Clean facility and David could not have been more helpful. Thank you again.read more

Our washer broke right after the holidays and left me needing to a ton of laundry before repairing…read moreours. Ext Kleen was Clean- quick what more does a person need. Great guy working there as well. He was friendly and attentive.

Great facility with friendly staff and fast washers! Super clean area with snacks available and a…read moreeasy work space if you need to do it on the go

Clean quick, come with cash, no ATMs on premises. They do have ac though!!! Plenty of laundry…read morecarts and folding tables

The Hopkins location is terrible. Several machines are out of service, the dryers are all against…read morethe back wall leaving no space for people to navigate around the folding tables, and the soda machine is only there to mock people.

Can't do it anymore. I have tried to remain faithful to the small town Steel Drums, but at some…read morepoint ... It's just time to move on. These Laundromats are so poorly maintained. I have lost so much $ here. The young ladies working there with their headphones on, acting annoyed if you have to ask them a question. There is no way to present your business as customer focused...when your customers are constantly having to move their laundry from dryer to dryer in search of one that works. The washers do not put out enough water to clean your clothes. I don't have enough nostalgia left to spend $ at this place. Bye.

I wrote a bad review online about Victory Cleaners in San Marcos, within 2 days Mari contacted us…read moreto come back & they would fix the issue. They had to order me a new pair of pants I sent then all the information on where to purchase. The pants came in & they are hemming them now with the original hems. Would like to apologize them for the bad review. I would give them a 5-star review. Thank You very much Robert Byars

I brought my daughter's Quince dress here for loops, buttons, and a press, but the experience was a…read moretotal nightmare. After receiving no notification for pickup, I called the Friday before her Saturday photoshoot only to find they had shuttered the shop for the weekend because the owner went out of town. I was forced to reschedule the entire production--photographer, hair, and makeup--all because they couldn't be bothered to communicate. When I finally picked up the dress on Monday, they charged me $175 for a handful of buttons only to inform me they didn't even have the machine to press it. They even had the nerve to gripe about the glitter the dress left behind. If the fabric or the timing was an issue, they should have refused the service so I could have gladly taken my business elsewhere. While the girl who did the alterations was super nice and did a great job, the rest of the staff was extremely rude. The woman at the counter was particularly classless, refusing to acknowledge or even look at my daughter and me. She actually kicked the dress with her foot to get around us rather than acting like a professional. Regardless of whatever personal biases they have, we were paying customers who deserved basic respect. There are much better places in town that actually value their clients. Do yourself a favor and go to Royal Cleaners downtown; they are sweet, family-owned, and actually professional.

Most likely the worst customer service in the entire city. RUDE, confrontational and just plain…read morehorrible interactions. Tried to give the benefit of the doubt but after several encounters this place gets 0 stars.

Closed without notice. I needed to pick up clothes that had been dropped off several days before…read morefor an out of town conference. I'm screwed!

I forgot a shirt that was left since last November. The first reminder call we received was last…read moreweek (July 2026). Tip Top today (August 3, 2026) charged me a $15.00 storage fee for one shirt that didn't even cost $15.00. I asked that they should have called me prior to when the storage fee was to go into effect. They said they called us several times. I asked them to prove that they called us prior to last week. They refused to attempt to prove any prior calls to us. I stated I would never be back, and they said that was fine with them. No, I'm sorry Sir or any comment like they wanted to keep me as a customer. I could understand if I was in the habit of leaving my dry cleaning over 30 days on a regular basis. This was my first time that I forgot. I would have expected a one time exception and waived the fee. I guess they make a policy of not calling before the late fee goes into effect so they can make that extra money.

For over 40 years, I took my clothes to what I knew to be the best dry cleaner in San Antonio- the…read morefinishing was outstanding. The pressers and finishers eventually retired so, the quality of the work I'd enjoyed for decades diminished tremendously. If I intended to move my business to another dry cleaner, it was time to go local. I tried TipTop a few months ago. There was a little hiccup, however, the issue was handled both professionally and courteously. I will return and remain hopeful!