Dr Brindle is a superb surgeon. His work has drastically improved the quality of my life.read more

Unfortunately I was in an car accident in March of 2017 when my car was struck. After nearly an…read moreyear of frustration and horrific pain I was referred to Dr. Brindle. I am forever grateful for the recommendation I received from Dr. Stephen Hankins for Dr. Brindle. Parking can be difficult but thankfully they offer complimentary valet service. Dr. Brindle and his staff including his nurse practitioner Victoria Flower are wonderful. Dr. Brindle recommended that I have an laminectomy and microdisectomy due to the injury I sustained in which my L4-L5 disc was badly protruding and pressing on my nerve root. I was nervous because it required hospitalization. Dr. Brindle put me at ease. I was hospitalized one extra day for pain management and to ensure I could properly conquer the staircase at home. Appointments are easily made via phone. If you require surgery Dr. Brindle and his staff do an great job ensuring you have the proper follow up afterwards. The surgery I had was what has been the career killer for Tiger Woods and has plagued him. I went into things with the mindset this was an one shot deal because everyone I've encountered that's had multiple spine surgeries is miserable. I'm happy to say I'm doing great. I resumed walking right away and an week and an half post op I walked fifteen miles. I couldn't be happier and more thankful. I'm forever indebted to Dr. Brindle. I'm pain free and with the exception of some range of motion issues that may not improve I'm physically better than I have been in some time.

I had an appointment with Dr. Hassid requesting treatment for Chronic Sleep Apnea. I brought two…read moreovernight sleep lab reports and he wrote the Rx for the CPAP machine. Then his staff REFUSED to make just one quick phone call to Lincare to get the Rx filled. It took six phone calls on my part to eventually force the staff to do their job. My appointment was October 23rd and it was not until October 31st that the staff finally broke down and grudgingly agreed to do one four minute phone call to get the Durable Medical Equipment Rx filled. Dr. Eric Hassid's medical assistant Ladill is incompetent and lazy. She kept insisting I had to call Lincare to get the Rx filled and it was "not in her job description to do this". When I tried to explain to her that Durable Medical Equipment suppliers do NOT deal directly with patients she kept insisting "do it yourself". Basically, I was thrown under the bus. She has very poor communication skills and lacks "active listening skills". I spent one hour with Dr. Eric Hassid during my appointment. 50% of the session was regarding getting the CPAP machine for Chronic Sleep Apnea. The other 50% of the session was discussing 20 years of severe chronic pain I experience from when I was rear ended by a 10 ton UPS truck at 60 mph. Dr. Eric Hassid never bothered to even mention that Sutter Health has a chronic pain management support program and he did not bother to give me any semblance of a treatment plan for this medical condition. After my appointment ended, I picked up a brochure at the front desk which explained the variety of services this clinic offers. It was only by accident that I discovered Sutter Health DOES OFFER chronic pain management services. What Dr. Eric Hassid actually DID do was hand me a list of over $200 of vitamins/supplements he sells in the reception area of his office. Is he a vitamin/supplement pill salesman - or is he practicing medicine and providing patient care appropriate to his client's needs? His staff is incompetent, especially his medical assistant. Both Ladill and Sarah told me on the phone "it is not my job description to make one four minute phone call to get your Durable Medical Equipment prescription filled, do it yourself". This is in direct violation of the well established protocol for obtaining Durable Medical Equipment. Optigen, Apria, Lincare DO NOT EVER deal directly with patients - any more than a patient could walk into a pharmacy and ask for Rx medication without FIRST the doctor creating a prescription. I was "thrown under the bus" by this clinic. My primary care doctor at Dignity Health left his job a few months ago, and moved out of town. I was going to enroll with Sutter Health for a brand new primary care doctor but NO WAY would I do that, nor would I ever go back to this clinic for follow up care. It functions as a vitamin pill/supplement retail store NOT patient care. I was "thrown under the bus". Badly done! I was Dr. Eric Hassid's patient when he had his own clinic in Davis, back around 2006. It was not Sutter Health - and there was more cohesion in treatment plans and the staff was excellent at the old Davis clinic. I think Sutter Health is a "Hot Mess" with inept, substandard lack of rudimentary communication skills, poorly trained staff who lack a work ethic and do not want to lift a finger to help patients. None of the staff at this clinic during my first visit told me there was a Patient Portal online that I needed to register in. I only discovered this on my own efforts. Nobody gave me the It should NOT have taken SIX phone calls over the course over ten days to have a very simple task performed by the staff of this office.

Dr Hassid is bar none one of the best Medical Doctors I have ever encountered. NOT only is he…read morebrilliant but more importantly he has an open mind, is humble and does not think that he knows EVERYTHING! His approach is truly ...FIRST DO NO HARM. So many Doctors now a days prescribe drugs that they do not have adequate knowledge of, Dr Hassid is more thoughtful re this than I have have found other Doctors to be. His practice in integrative which really means he will look at the whole picture; body, mind, spirit , lifestyle, diet etc. He is an exceptional, caring Doctor.

I used to Live in Auburn Ca yrs ago. I also used to see Doctor Ashley. She helped me in every way…read morepossible, not only with Migraines, but with other ailments as well. I have Lupus and many other illnesses. Doctor Ashley always wanted to get to the bottom of things, including diet, and vitamins as well. She is so young and Beautiful on the inside as well as the outside. I truly Loved her and her staff including Jenette. I often wondered what happened to them as I miss her and think of her. I hope she reads this and contacts me one day. Doctor Ashley if you read this look me up on FB. You can't ask for a better Doctor than her, I still recommend people to her, But Now I see she left, I am so sad to hear this, I hope she is happy where ever she is at. Raeleen N.

Dr Kristin Ashley evidently left Sutter rather suddenly. No courtesy patient letter and no response…read moreto phone calls or patient portal messages. Someone called after several weeks with info that Dr Ashley was gone - no details. That said, I found Dr Ashley quite forthcoming with helpful information, going above and beyond on details and recommendations. I hesitated on further visits after seeing stickers (from political fringe media) on the inside of the exam room door - very unprofessional and uncomfortable to see. Moot point now.

Dr. Shahi is very professional and took time with me and answered all my questions clearly. Most…read moresurgeons or specalist can be somewhat dismissive of what patients have to say or ask abou I found him very helpful and patient and interested in my case. Highly recommend!

I filled out EIGHTEEN pages of medical history two weeks prior to my consultation to save MY time…read moreas well as the doctor's. Apparently my efforts failed. After introducing himself, Dr. Shahi took one hand and flipped through the bottom quarter of the pages, never actually looking at even one, then asking what brought me in. At first speechless, I sat there and then repeated everything I'd written--my medical saga. After my story (which he should've known), he recommended an injection (an "epidural," he explained after I said I thought those were for women in labor). No, he said. Okay, I then asked, "Does it contain Cortisone?" YES, he replied. I was stunned. He was getting ready to inject me with a drug listed as one of my two allergies. He hadn't even bothered to look. What kind of doctor would be so negligent? If I could give less than one star, I would. Run, don't walk, from this doctor.

I hate to write a negative review because Dr Khalili is amazing and could not recommend any other…read moreneurology doctor. Unfortunately, his front desk staff have led me to write this review. The office staff are very rude, don't answer phones often and never return voicemails. I am on a few medications that require prior authorization every couple of months; however, I've gone weeks at a time without being medicated because they won't answer the phone or answer my voicemail or the pharmacist's request for a pre authorization for my refills. I've gone in person to make my requests and they assure me they'll do it but a week later when I follow up, I call my insurance and they say they haven't received anything. I call the office back and on a rare occasion, someone answered and she laughed and said, "I don't know what to tell you", we did what you asked. I then tell them I've already communicated with my insurance and have confirmed they didn't and then they tell me they'll do it "right now". Well here I am, third week unmedicated AGAIN because of them. I'd pay out of pocket if I could but my medication is thousands of dollars. It is because of this office staff, I have started the process in finding a new neurologist. I told myself Dr Khalili was worth putting up with the office staff but at this point, I can't keep putting my health at risk by continuing to be a victim of their neglect.

I have been seeing Dr. Khalili for 5 years and he is thorough, patient and explains everything. He…read moreis one of my favorite doctors and am thankful for his care.

After suffering for many months with horrible back pain, my primary care physician referred me to…read moresee Dr. Michael Robbins. He is a neurosurgeon and has 2 offices. I live in El Dorado Hills so it was very convenient to go see him at his Folsom office. After my PCP sent the referral, I was called by Dr. Robbins office staff to schedule the appointment. The Girl I spoke to was very pleasant and informative. The scheduling process only took about 2 minutes. I was please to know I didn't have to drive all over town to get my films. They took care of that for me. I was scheduled within 1 week. Other offices I called were scheduling 2 months out. When I arrived for my appointment, The receptionist was very attentive and kind. I did not have to wait more the 10mins to be seen. When I was called back I went straight to the Dr.s Office, not shoved in an exam room to wait for an hour. The Dr. Was very patient when asking me about my history. He showed me my films and went over them with me. He explained everything to me very clearly so I could understand what I was looking at. After he examined me, he went over all my question and explained in great detail what my options were. At the end of my appointment I was directed out to his patient care coordinator. She provided my with lots of literature and was very kind. My overall experience with this office was top notch. I was very happy and will recommend all my family and friends who are need of a neurosurgeon to Dr. Robbins. After my appointment I was able to go to their website and see the procedure that I was going to have in a video pod cast. This was very comforting and was exactly what the Dr. had told me!

I am so happy to have been referred to Dr. Merliss. I had been miss diagnosed and thrown medicine…read more I tried to inform my previous neurologist that I didn't think that the issue I had was so serious, he didn't listen to a word. I asked my primary that I wanted a second opinion, she sent me to Dr Merliss. I was hesitant about how far was and skeptical about the building, but knew she sent me there for a reason. He listened to everything I had to say, even told me to slow down and take my time with my story. After a few tests and him reviewing my story, he informed me that what I had was a far less condition than what I had been diagnosed with. I am being taken off the medication that I didn't need, and getting my license and life back. I can't express how happy I am to have been referred to him. We need more doctors like him and I Highly recommend Dr Merliss. Thank you!!

I was referred to Dr. Skaff for a consultation and nerve elevation for numbness on left shoulder…read moreneck and head pain. His nurse refused to schedule an appointment because my referral only specifies neck and shoulder pain, even though, I explained my issue to his nurse but still she refused to schedule an appointment with Dr. Skaff. Every patient has the right to a consultation with any doctors specially my insurance is PPo's and I can see any doctor without referral. Unfortunately, some doctor's requiring referral and when you provide them with one still bring excuses to deny consultation. If a nurse is decision maker at this doctor office obviously, has a bad reflection on doctor expertise and trustworthiness.

My daughter has Guillain Barre, diagnosed by Dr. Skaff. He was wonderful; however, his staff is…read moresorely lacking. After having to wait for a follow up appointment for 3 months and countless communications with the staff and jumping through numerous hoops, her appointment was cancelled 1 hour before her scheduled visit. NOT professional nor compassionate

I am the mother of an adult son who is autistic with other issues, and should be followed/monitored…read moreby specialists. Since we moved to Sac. County, it has been very difficult for us to find appropriate health care for him with his limited insurance. His PCP is a nurse practitioner(NP) and she recently gave my son a referral to Dr. Burgerman, a neurologist/surgeon, who treats seizure disorders. I was so happy to get a specialist for my son's problem that I failed to check him out, but was quickly aware that this man had a God complex. I was naturally upset during the first visit because it was my child that was possibly getting the disagnosis of frontal lobe seizures, but each time I tried to ask a question, I was rudely cut off. Dr. Burgerman also allowed his Nursing Assistant to attend the interview, and her constant interruptions were not only a distraction, they wrre outright rude at times, but Dr. Burgerman allowed this to continue & I wondered if she was his wife. I asked about the possible conflict in a med. my son was already on and three he had written down for him to start on, when his NP jumped up from her seat and informed me that they ONLY TREAT SEIZURES! Being a lay person, I had no idea what was meant by this display and tried to inquire, but Linda, the NP, just kept cutting me off until Dr. Burgerman stepped in and said, "I treat seizures! I do not prescribe psychiatric drugs. If you are asking if I took the drug your son takes into consideration before prescribing the antiseizure medication, then yes I did. That drug also lowers his threshold for seizures and if you desire to keep him on it, you'll have to retain a psychiatrist to prescribe it." Wouldn't it have been nice if he had just said that in the first place? How would I know any of that?? I was so put off by this man and his so-called NP?,"Whatever?," any trust or hope that I may have had in him being able to help my son, went right out the window. My son was in a wheelchair and when he needed to use the bathroom, which was just next door to our room, Dr. Burgerman told me he could not use it, as it was for staff only. We were then told to go down the hall, through a pediatric waiting room of another doctor's practice, out his door, down another hall and to the left, then down yet one more hall to get to a bathroom. Once there, we found no handicapped or unisex facility, like the one next to Burgerman's interview room, and I had to take my grown, 37 yr old son, into the ladies bathroom to assist him. Surely Dr. Burgerman, as well as the other staff there, have had to attend Dr. appoints for themselves, and in other facilities where they shared restooms with other patients... Did they think their chances of catching autism from a toilet seat was any greater in their building then anyone elses??? It just placed a lot more emotional stress on the both of us, and I was wondering what kind of man this doctor was. Later on, when I called his office to inquire if my son could have some medication for his migraine, I was told by Burgerman's receptionist, that he was in still in surgery and could not be disturbed.. I asked his recpeptionist to please give him a msg when he was out.. The recept. then told me to get the meds from my son's PCP... so I reminded her that his PCP was a Nurse Practitioner, and referred my us to Burgerman in the first place because she said that his problems were beyond the scope of her expertise! A back and forth ensued, in which this staff person began to badger me about why I couldn't find a doctor? If I had called every doctor in the phone book? And did I expect her to find my son a doctor? ( All the while, my son was crying and screaming in the background that his head hurt.. and could I help him?) I was plenty rattled by now, almost feeling as if I had stepped into the Twilight Zone with this witch, so I said, "Ma'am, did I call you and ask you to find us a doctor, or did I ask you to pass a msg to Dr. Burgerman that my son needs medication?" And BAM!, She slammed the phone down and hung up on me! Did these people work with Dr. Burgerman, so long that they felt this kind of behavior toward a patient or client was somehow justified or acceptable? At 7:30 that evening, Dr. Burgerman phoned me and asked me why I had screamed at his staff person. There is no way that I even raised my voice to her, but there was no explaining to him what happened either. He just unloaded on me, and told me that if I wanted medicine for my son, I could take him to the E.R. and maybe some doctor there would prescribe it for him. He also said, "No wonder you can't find a doctor for your son!" I am still in shock. This man has no empathy, care or concern for his patients in my estimation.. and my son will not go back to him, especially after I pulled up a couple of patient reviews and saw that I was not an isolated incident. Good luck!

First moment meeting her was an immediate disappointment. She walked into the room and asked me how…read moreI got such a quick appointment when she has other patients that wait for a long time to get in to see her? I was like... I called and there was a cancellation. There was no hello, hand shake, or eye contact. Just walked right to her computer and asked me that question. She didn't see much interested discussing my symptoms but rather pushed the medications. Totally not warm and fuzzy. Prickly was more like it. I saw her two additional times but I got the same vibe. Nothing was accomplished.

Dr. Ana Lizama is a very knowledgeable caring Neurologist, has helped to deal with my panic/…read moreanxiety attacks but most of all my seizures. I thank Dr. Lizama for all of her help. I am sad Dr. Lizama you are leaving Grass Valley