I found myself needing a new car after mine got totaled...Howie was amazing at helping me through a…read moretime a was feeling overwhelmed and upset dealing with the insurance company and everything. He was so personable and even bought me lunch from their food truck outside. The finance lady, Leia I believe was the nicest! The day after I purchased my '18 RAV I drove her to Virginia Beach for the weekend...she runs great!

Visiting great grandma from NYC and of course service lights came on…read more Not wanting to risk driving back with the lights on and a known recall. I am soooo glad I called Buckeye Honda. They were able to get us in diagnose the issue and EVEN had the part in stock!! Fixed the recall and the issue within about an hour. Lindsey and the entire crew was so kind, professional and efficient! I would not hesitate to bring our car here again! Also they have a wonderful play area and everything is super clean and spacious. Only negative is my toddler was super bummed since I had promised him a shuttle ride but turns out we didn't need it since our service appointment was a lot shorter than I anticipated! Thanks again everyone!!

Awful service. Charged nearly $200 for an "inspection" then tried to charge $1500 for a new fuel…read morepump. Declined the service and inspected the fuel pump myself. Found the fuel level float popped off, so the gas gauge was not accurate and the car had simply run out of gas. Attached the float back to the fuel pump and added gas. Took 15 minutes. Scammed out of $200 because they clearly did not inspect the car, specifically the faulty part they said needed fully replaced.

the best shop in town. amazing service. The team at Hoffman…read moremade my day so much better. Thanks again Hoffman auto repair

This shop got me in and assessed my vehicle's warning light so quickly. During that assessment…read moreservice I decided to get my oil changed because their prices were reasonable. Also, the customer service was great as both gentleman in the office were kind and informative of what to do the next time I encounter warning lights and let me know what repairs on my vehicle could wait for a bit. Fair prices. Nice staff. Not a bad wait time on vehicle. One thing to note there's not really a waiting area at this shop but the location is only a 8 min walk from a great coffee shop and the library where you can spend time until your vehicle is finished. I would highly recommend coming here to get your vehicle inspected and worked on.

Update: the owner Mike contacted me and looked into the situation. He stated that the mechanic who…read moredid the work on my vehicle no longer works for him and Mike is refunding me the cost of having to put the second set of pads on as well as the entire cost of the caliper that never should have been put on the car in the first place. I find it ironic that the owner Mike states in his history blurb that he started the shop because he was tired of seeing people get ripped off, well that's exactly how I feel, ripped off by Sanderson Automotive. I thought we were doing a good thing by trying to support a local mechanics shop when my Focus, that I had been taking to Ricart for service for years needed new brake rotors and pads. I will say that Sanderson got us in quickly, but then also found that we needed a new battery and they stated that the lug nuts on the wheels were swollen and needed replaced, so that's also a lie when they state that they don't "find" things that need replaced on your car, they do. So this was a $986 bill. The very next day when I was driving to work the car was making a horrible scraping noise, as if i were dragging a sheet of metal behind the car. So I called them and they did get me in the same day to look at the car. By the time I had left work early to get this issue looked at the car had stopped making the noise, so naturally they didn't find anything. Next, a few weeks later the car started making a horrible rattling noise every time I went over the smallest bump. So once again I have to take my car back to them and they said this time that it was the brake caliper over retracting and causing it to rattle. The noise definitely came from the rear passenger side, and when they diagnosed the problem they asked if i wanted to have both calipers replaced. I said no because it was already going to be $371, and why would I replace something that wasn't broke? Sure enough within two days of having the caliper replaced the same exact noise was coming from the driver side of the car. At this point this all seems far too coincidental, the manager, Josh, that I had been dealing with the entire time, stated that there was no harm in driving with the car like this as it was not a safety issue. So by this point I'm tried of having my car into their shop, so I just let it go for a while. We finally decide it's time to have the issue taken care of so we take the car back to Ricart, at this point I don't trust Sanderson. I explained to Ricart what they had previously done to the car and after their inspection they called and said that there was nothing wrong with the brake caliper, and that whoever had installed my brake pads last time forgot to put the anti-rattle clips on the pads. Sure enough two days later and not a single rattling noise. So at this point I have had brake pads installed on the car twice in six months and a caliper replaced for no reason and I'm out $679 and hours of my time because of Sanderson's incompetence. Also, we were contacted by the owner, Mike, via text a few months ago about how our experience was and we mentioned that it was not good and we have received no response. As of writing this we also called and left a voicemail asking for them to call us and explain why they didn't installed the clips and then missed it a second time when I went back and they decided to charge us for a caliper. It has been two days with no response. In summary, Sanderson's will be happy to take your money, charge you for things you don't need and never call you back. Save yourself they hassle and don't patronize them.

I don't know who to credit with this quote but it says "People of integrity are willing to let time…read moreprove them right." I took my car in to have what I thought was a bad power steering pump. Terry, our service advisor, had the mechanic look over the system and found a blown line from the reservoir to the power steering unit. Turns out the steering pump was alright and it just needed the line replaced saving us a lot of money (a lot of money!). That is the honesty and integrity paired with professional, knowledgeable, friendly people that got my attention years ago and will keep me as a loyal customer into the future. Thank you Terry and Buckeye Toyota!! Note: The service advisor I wrote about from a few months ago is apparently no longer there. I didn't see them today nor a couple months ago when we had our other car in for service.

So I drove out here from Columbus to shop around for a used Nissan Leaf, there were 5 of them in…read morethe area at different dealerships in the Lancaster Area. I honestly didn't know why I even stopped here 1st but I did and glad I did. I mean felt like I got a somewhat of a deal? As far as pricing goes we met in the middle and I'm very happy with the car. But if you do come down here from Columbus, definitely ask for Josh Roach. My man, was super cool and made sure I was taken care of though out the car buying process.

First time customer but I plan to return. Great service at a very competitive price. Gave new life…read moreto my old Honda that has 256K miles on it. I limped it into their shop thinking it was the transmission but all it needed was the front CV axles replaced. Although it took a few days to get to it (I did not have an appointment) when they did it was repaired in a matter of hours.

Took my vehicle in for a major oil leak. Was told it was the valley pan gasket, valve cover gasket,…read moreoil cooler line, and oil pan gasket. Due to the extent of the oil leak I asked if the rear main seal was leaking. I was told no that it was the only items listed above. Approved the repairs and picked up the vehicle. Was told they had to power wash the underneath due to the amount of oil that had been leaking. So not to be alarmed if I saw some drips for awhile. Drove the vehicle less than 50 miles and the leak was just as bad as it always was had to put 2.5 quarts of oil in. Took back to Dart was then told it was the rear main seal. This was definitely misdiagnosed the first time. They then wanted another $1000 to do the rear main seal. Per the owner Dave after doing the other repairs it added more oil pressure causing the rear main seal to go out. Oil pressure was never an issue and carries the same oil pressure before and after repairs. At this point I'm not convinced they even replaced the gaskets they said they replaced. As I can't tell any difference with the oil leak. Definitely would not recommend this shop.

Simply outstanding. Don and his team have always don a great job at fair prices. He has fixed all…read moredifferent kinds of issues with several of my cars, older and newer. I have been a customer of his for years. Kind, professional and polite service.

Diagnosed our car and fixed the issue for over $800. We paid add picked up the car from Dom and…read morewhile driving on the freeway it broke down again. We towed it back to 3D and then they informed us it was the engine. No refund, discount or apology and he wanted $6500 for the new repair.

I recently purchased a Bronco Outer Banks from Car Source Auto this past Saturday. Overall, the…read moreexperience was mixed. My salesman, Hunter, was not overly pushy, which I appreciated. All of the staff I interacted with were polite and professional, and that made the process more comfortable. However, I do have several complaints. Before driving all the way from Virginia to Ohio, we agreed on an out-the-door price of $35,000. When I arrived, I was told the price had been increased by $500, and there was very little willingness to negotiate after the fact. That was frustrating, especially after making such a long trip based on a prior agreement. The vehicle itself was also disappointing at delivery. The Bronco was very dirty, had only about 10% oil life remaining, and was given to me with almost no gas in the tank. It also needs the window wipers replaced. When I brought this up, Hunter said he would provide a gas card, but I was only given $12, even though it takes roughly $60 to fill the tank. The listing said it had 55,000 thousand miles but when I arrived it has 57,500 thousand. While I'm happy with the Bronco itself and the staff was friendly, the pricing change, lack of vehicle prep, and minimal effort to make things right took away from what should have been an exciting purchase experience.

Our salesman was Will Dudley he was so nice and helpful. He did what we wanted him to do. It was…read morejust a good experience and they don't ride along when you test drive a car. I am very happy with the purchase.

I would not suggest buying a car form here, even if its your dream car, which for me it was. Ill…read moregive some detail so theres no misunderstanding. I bought a 2020 86 Gt from this dealership, I also had it shipped to my house. now shipping went smoothly. when the car came in I noticed it had many weird spots in the paint, nicks and interrior damage they didnt mention ( i knew this would happen because what dealership doesnt do this) however I and other people noticed it had been painted white by someone who was not a professionail, this made me heavily question if the car was stolen and sold to me by the dealership. Before I bought the car ( which i paid Alot of money for) they told me that they changed & put new fluids in the car, changed things like the oil & air filter, put a new battery in the car and cleaned the inside. All of which where a lie. the inside had tares the did not show or mention, had trash tucked in the seats ( like bags) the oil was black and almost empty, there was No coolant! or any other fluids put in or replaced under the hood, and worse the new battery the just put in had clear signs of corrosion. Leaving work on my first day in the car, the car wouldnt start for the life of me, not only did the key fob die, the battery for the car did as well.. I was stuck in the rain for two hours ( plus i had to buy a new $260 battery) when I called them they where very avoidant on what I was talking about and said they would call me back with an answer.... nothing.. I will be reporting this place to the Better Business bureau... (EDIT) I got a manager to reach back out to me, they said they would remberse me for the auto issues i exsperienced after buyng their car.

I would be very careful dealing with this dealership. I was sent a video of the car I intended on…read morebuying and asked for all flaws to be included. I wired them the full amount for the car, rented a car and drove 1.5 hours to purchase the vehicle. Once I arrived it was clear the vehicle was not even close to the condition they insured me it was, it was horrible! There answer to me was what do you expect it is a nine year old car, that is what you get! I asked for my money back, they cut me a check and I got out of there. I would stay clear of this dealership at all cost! Worst experience to date buying a car!