I remember when these stores first began opening. They had the most amazing decorations and an…read moreenormous selection of costumes for both children and adults. In the past few years they seem to be on a downward spiral. They have very few decorations anymore, and the ones they do have average prices of over $200.

Pickings were rather slim here and their masks fit rather tight. Hey, you gotta be comfortable if…read moreyou're going to spend several hours scaring the shit out of people. Found a cool holographic type portrait that changes scenes from handsome little boy in suit to a bloody cut up mess with zombies and ghouls coming at ya.

From the owner: Don't get caught dead in last year's Halloween costume. Visit any of our costume stores in…read moreArlington Heights, IL and you'll find an assortment of themes.

Was unsure what I was ordering but the company stayed in contact with me through e-mails and…read moreensured what I needed was accurate. They made ordering extremely easy and their product is of the best quality. I will buy their product any day. Also, very fast shipping!

A fantastic source for high quality, creative and expertly painted masks. And for the collector,…read morethey also reissue some of their original classics, which is particularly exciting for me. Very professional, friendly, accommodating customer service. They've been around a long time, and for good reason. I proudly own several Zagone masks, and I never get tired of admiring them!

They have a wide selection of costumes accessories at this location it is located in the Strip mall…read moreon the old food Harbor store. The place is also clean well organized I would come back to this location. Happy Halloween!

The selection here is quite large! On a 2 day notice my cousin notified me that we are all dressing…read moreup as flappers for the weekend. Tonight would be the only night I'd have time to search. I knew that in the past I had pretty good luck shopping there. I walked in and looked at the walls they were neatly organized by theme. I found the flapper/gangster/detective section. There were 6 flapper options, wow! I was thinking I'd only find 1 or 2 maybe, but I was pleasantly surprised. I walked back to the fitting rooms, I was only allowed to try on 3 at a time and no accessories. My fitting room had no mirror in it, I had to walk out and go into the next fitting room to look at myself. I would imagine on the weekend that might be difficult. I ended up finding a custome that I really liked and also found one for my mom, I wasnt planing on looking for her.

Large pop up store. I went on Halloween. They had a ton of things to choose from still…read more Everything was way overpriced and hard to find an employee for questions or help.

They got some really cool and creepy stuff here, like the clown doll and little girl dolls with…read moregouged out eyes. It says "Your mommy hates you". Be careful of which animatronic stuff you select because some are more reliable and goof proof than others.

Stopped week before Halloween. Girl was very helpful…read more... Great selection for boys Picked up kid's Gozilla costume at a decent price....

An in-store visit in August; needing multiple balloons to commemorate a special day.. My experience…read morewas brutally bad. The manager seemed the most competent but why wasn't she helping customers? The store was fully staffed on a lazy Sunday afternoon. Which is surprising given that COVID-19 is still on-going and people aren't out quite as much in that area. The parking lot near them was empty and quiet. (Not the case across the lot by Trader Joe's. Which was crowded due to social distancing. They had a long line of customers waiting to get in.) Inside Party city, the employees talked amongst themselves and the "feel" is that everything is tediously slow. If a tumbleweed rolled through the store, that would be more thrilling than receiving their assistance. I needed Holy communion balloons. One cashier sent me searching down an aisle. It was ten minutes to close and had she helped me I could have been out of there faster. In any case I found two options and needed a recommendation. Something that could work and something utterly tacky. Asking employees for their opinions on balloon choice was ridiculous. One person didn't bother responding and the other asked whether it's for a girl. One of my options were pink balloons but were awfully tacky. I think if a person identifies as Catholic and a baby, they might. Hard MIGHT like that design. I got the decent one. Went back to the cashier and asked how much inflation service could cost and dude says 15 cents each. Score!** Here I'm thinking, might as well inflate 10-20 pieces given the low rate. **Moments later when the items are rung I realize he was incorrect. It's $1.20 per balloon... Seriously.. I ended up spending some $30+ dollars for balloons. Which, to any Party city employee or parent knowing how to stretch a dollar, is utterly ridiculous. The best deal is to buy a mini tank of helium which when paired with balloons is the best buy you could hope for. Having the tank means, you can make balloons for any number of parties in the future till the tank runs out. Surf reviews and you'll see a trend. When in doubt or in a pinch, try to get the store manager to help you. If management is reading this; advanced training or exercises to train staff in encountering customers is necessary. It's the basics.. the welcome greeting, how may I assist you, actively participating in aiding the customer rather than sending them in a direction. Helping customers rather than talking with their co-workers. Just recently I needed party supplies for a gathering in a nearby suburb. But because of this last visit, I just wanted a simpler shopping experience. So, I opted for a nearby city location rather than visiting here which would have been more convenient.

Found what I needed (spirit gum) but staff was absolutely chaotic (what do you want, I suppose; a…read morebunch of teens) and I couldn't wait to get out of here! If you're too cheap to go to a haunted house, take your kids to be freaked out by all the animatronics in the middle of the store while you shop for a costume.

SKELETONS IN THE CLOSET…read more Spirit Halloween is mostly crap--we know it, they know it. Don't mind me, just airing out my grievances against this chain of seasonal décor stores. I could start by bashing Spirit for charging insane prices, but that's too obvious. Maybe I should dog them on their unforgiving return policy, or the fact that no store ever appears in the same location twice (making it impossible to find the correct spot on Yelp). There's really no point in updating the address, since 9 months from now Spirit will take over (ahem, *possess*) whatever empty business is lying around. This store was on Army Trail Rd near Best Buy/Jo Ann Fabrics, in a shopping area called Bloomingdale Court. I visited in early October, long before the store has had a chance to get trashed by unsupervised children. The big ticket items are looking uglier and uglier, like they're straight off of Wish.com. The demented clowns and shrieking zombies look unintentionally hilarious and reek of a horsesh*t build quality. I stood inside for a solid minute, staring at (what appeared to be) a werewolf-type monster, thinking "what IS this, and why does its growling sound like a broken Nutribulllet??" Many of their products often malfunction, get returned, and wind up back on the shelves. This is especially true with electronics like fog machines or the motion-activated spider, as there's no easy way to repair shoddy wiring. Over the years, I've seen scores of 'open box' discounts that I've been wise enough to avoid. DO NOT buy anything with moving parts from Spirit. A plastic 5ft poseable skeleton was a whopping $100! For that price, you can probably get a REAL skeleton (just ask the props department from the movie Poltergeist ^). The exact same item at Home Depot was only $30; Spirit, care to explain why your stuff is TRIPLE the cost of a competitor? One thing that didn't suck: a set of Ghostbusters window clings ($10) that includes a terror dog, Gozor, the ghost librarian, Ectomobile, Slimer, and the Stay Puft marshmallow man. Also a decent purchase was a ouija board doormat ($21) that was discounted 20% thanks to a mail offer. They had a lot of doormat designs--Stranger Things, Hocus Pocus, Harry Potter, Buffy, etc. The guy at checkout was cool, but his pleasant attitude couldn't mask all the junk surrounding him. Only shop here if you've got a sizeable coupon, and even then be smart about your purchase--odds are good you won't be getting a refund. * TL;DR * To say that Spirit's products are cheap Chinese knockoffs is an affront to China and an insult to cheap knockoffs. Every year in early August, these stores pop up like warts on a mutant's ass, claiming abandoned storefronts to peddle their oft-broken and overpriced wares. By 10/31, the shelves are cluttered with returns marked "15% off due to wires not working", and by November 3rd Spirit has packed up whatever garbage didn't sell and vanishes into the night. Not unlike visiting the apple orchard, dragging these guys on Yelp has become a yearly tradition. I love October, but I hate Spirit for their price gouging practices on bottom-tier merchandise. All stores are virtually the same, and all of them are equally loathsome. ^ yes, they used actual human remains in the climactic scene with JoBeth Williams' character from 1982's Poltergeist. Don't waste your time with the 2015 remake, stick with the original, and remember that at the tail end of the movie those hyper-realistic skeletons bobbing around in the pool were living, breathing people at one point...now that's freakin' scary! HAPPY HALLOWEEN!

I rarely ever review things but my experience was so irritating I have to leave a review. Ordered…read morean adult Ghostbusters costume online for pickup the next day. I arrive for pick up and call. They tell me they cancelled my order and didn't have ny size. It was a one size fits all, but okay. Then they tell me they are sold out when I ask about other options. Okay, fair enough its the day before Halloween. The next morning I check online it shows they still have 2. Before ordering I call to ask, explaining That I had tried to purchase a costume yesterday but when I came for pick up I was told they were sold out. He took a moment to look and said they had one left, nd I asked if you they could hold it. He said there were no holds during Halloween and I could order it on line. I explained when I tried that they put my order back. He said I could order on on line but it would mess up their inventory. At this point its ridiculous, But because I'm desperate to take pictures with my one year old during a year when we haven't been able to do anything I decide to just try to run in, thankfully his grandmother could watch him. I arrive and inquire about the costume and its at the register, great! But wait! This costume is $10 more than the one on line because its for a woman ( totally not the employees fault but eff you corporate) I get to the car and pull it out to take a look, and it's a plus size costume, it should be medium. WTF. So I spend $10 more for costume that won't fit me, and that I can't return, after having to go to the store twice. Im going to wash and dry hoping it shrinks but Jesus Christ Halloween City thanks for making this whole experience suck. Fix your effing inventory, stop charging more for womans costumes, and if your manager fucks up have them use some common sense to make it right. 0 stars if I could. The girl who checked me out was very nice. The guy who I spoke on the phone with wouldn't acknowledge me.