Houston Galaxy Halloween is a decent Halloween shop with plenty of parking. They have a huge…read moreselection of costumes, masks, accessories, and decor. The pricing was comparable to Spirit Halloween, cheaper in some areas and a tad bit more expensive in others, but reasonable. My biggest takeaway, however, was that we were being followed throughout the store. I was with my mom and husband so it felt humiliating, especially because they have cameras in the store. We were looking at plastic animal skeletons and two employees came over pretending to look through stock and kept watching us. Then the owner, I believe, came up to talk to us. Now, all the staff are nice and helpful and the owner was so sweet, but I didn't like being followed around the store because I kept looking at the employees eyeing us in the aisles which looks suspicious of course. I did buy a skeleton bear but because of that entire visit, I won't be coming back. I've been stalked before and definitely don't like it when I'm shopping.

The worst experience thus far. I purchased 2 costumes for my children on 10/30/2025 in the amount…read moreof $143.95. My card was charged 3 different times for the same amount totaling $431.85 for 2 children costumes. I called the store and spoke to Larry Jones who assured me my card would be refunded the following day. When it was not refunded, I went back to the store and spoke to him in person, and also had to exchange my costumes because one defective and the other was missing parts. Mr. Jones asked me to give the refund until Tuesday of the following week which I did. As of today, 11/24/2025, I still have not received my refund, and they are no longer answering my calls or responding to my messages. I had to file a dispute with my bank, and it is going to take until February of 2026 for the claim to be finalized. So, I will not receive my refund until next year. Terrible experience. Terrible customer service.

It's everything you can expect from a temporary Halloween store. It's a complete mess inside and I…read morewas just thinking how glad I was I didn't work here. They have a lot of Halloween props and of course a lot of costumes. They have three fitting rooms to try on costumes. of course it's a complete mess with people just leaving costumes out of the bags. Some of the Halloween props were pretty cool but everything here you could get online cheaper. Overall if you're like all the other procrastinators running out of time this place will do.

Lots of import costumes. Halloween stuff. Not bad , not good. Nothing of FX quality. I just needed…read morea cheapo wig. Got it , looked around.

A must stop for Halloween shopping! I drove quite a ways because the other stores seem to have the…read moresame merchandise. This store had unique costumes and great customer service. Prices were very fair too. Family-owned...the owners daughter even helped me make some selections for my 80s costume. Shop local! And support this small business.

From the owner: Locally owned Halloween store with a wide variety of costumes for your family. Specialize in…read moreCostumes, decor, makeup, and accessories.

Upon entering the first thing I noticed was how clean and organized the store was. They definitely…read morehave a very large selection of costumes and accessories to choose from. The staff was also very helpful. One thing I can say for sure is that I will definitely continue coming to Halloween Express every year instead of any of their competitors!

This store has a great selection with a good team of associates that love Halloween.read more

We booked Spiderman in September for my son's bday and he was Amazing!! No pun intended. Literally…read morethe Amazing Spiderman! would totally recommend them for your next event as Im sure i will use them again someday! It was for my son's 3rd birthday- even though he was scared at the beginning, Spiderman made sure to keep everyone entertained for the length of his visit and we had ages ranging from 3-12! All the kids particiates in the activities! Also Spidey had many tricks up his sleeve! He was fun!

We used Fairytale Headquarters for my daughter's fourth birthday party at our home. As a surprise,…read morewe had Elsa come visit. She was so in love with her and Elsa (Taylor) was so engaging with all the kids, stayed in character the entire time, and had precious activities the kids all adored. Every single guest commented to me during and after how impressed they were with Elsa (including the two grandpa's who generally are impressed with nothing, particularly princesses). Here's wishing we all have someone in our life who looks at us the way my daughter looks at Elsa!

Sad these stores are closing down. They were always the go to for party favors and balloons…read more Went in to get some party favors for my nephews goody bags. Even with them closing down I was still able to find a lot of the things I needed.

Great customer service! I was in a rush to beat the predicted rain. Kylie (spelling?) helped me put…read moretogether a pretty balloon bouquet for my 95 years old Grandma. She offered assistance with the colors, arranged them nicely and all with a very helpful energy. I got the balloons to the car and they would not fit, even after one popped. I was frustrated and nervous this was all going to be a flop. I walked back in with my balloons and Kylie saved the day! She replaced the popped balloon and then helped me back out to put them in my car. She was so sweet and helpful. I appreciate it tremendously! That is exactly why people return... excellent service! Thanks, Kylie!

Party Sh**ty more like, if the service here is anything to go by…read more Customer services is admittedly pretty bad and organization is poor and the shelves aren't always well stocked, but you can find some cool party deals here and Barbi still likes this kind of store, and specifically still requests this location when we're in Richmond. So there's no way I can get away with giving them less than a three since Barbie usually comes out with some cute sexy novelty things from here. I just get to wander the aisles and look bored for 20 minutes (minimum). Welcome to my life.

Love this place! Sad to see it's closing. This is my go to place for random things and for getting…read morecelebration products, aka birthdays and anniversaries. Also Seasonal stuff is always good and well priced.

Truly Enchanting Entertainment made our Halloween Trick or Treat event at Woodchase Park a smash…read morehit. They were definitely 5 out of 5 stars! More than 680 park guests enjoyed Anna & Elsa, Captain America, Face Painter, and Balloon Artist at the event. The staff was very professional. Kids loved taking photos with the characters. The balloon artist and face painter were huge hits and served hundreds of children. We look forward to having more characters out for our Christmas Celebration and future events!!

Truly Enchanting Entertainment did a wonderful job! They communicated well throughout and were…read moreright on time for my daughter's birthday party at her school. They truly went above expectations. We had Owlette come entertain the class. She played games, read stories, and even helped things run smooth for all the kiddos. My daughter and her friends loved every moment. I will be using them again in the future!

After calling several different companies, Pam sold me on her Mickey Mouse. She described the…read moreactivities that Mickey would lead the children through, told me that Mickey would speak to the kids, and assured me that Mickey could engage a group of kids under 5 years old. On the day of my party, Mickey started late, could barely see out of the costume, was inaudible, and completely unable to engage the children. When I look back at the video footage, I get even angrier at the lack of energy that Mickey displayed at my son's birthday. Mickey didn't even stay for the full hour. The children were bored and uninterested. To make matters worse, Pam called me the night before the party to see if MY husband could buy batteries for HER stereo. Turns out my venue had outlets, but it didn't matter because the stereo did NOT work plugged in.

So glad i found this company as others had unfavorable reviews. Pam was easy to deal eith and…read morestraight to the point. Booking was simple and Mickey Mouse showed up and was sure entertainment. You can tell he has been doing this for a while. The kids loved him. Thanks for a great experience at the party.