As someone else said in a review posted above if you want to get no answers for your issues bring…read moreyour car here by all means. Brought my 05 Crown Victoria leaking rear transmission fluid and told them I had already paid a shop that said that they fix the issue but clearly they didn't so I tried Park Place out the technician saw the transmission puddle it left in his parking lot and yet I waited three weeks for him to tell me that my water pump has some play in it and had no information about why my transmission was leaking. He then goes to tell me that would be 400 and something odd dollars to fix my water pump but had no information besides my transmission fluid being a little over. When I asked if there's some hole that the transmission fluid would leak out of if it were over filled he again had no answer for me he said he would have to put it back up on the Lift to figure that out. This is where I lost complete faith in this place as my original request was to figure out why was leaking transmission fluid here we are three weeks later with no information about my transmission fluid leak but apparently I have a bad water pump. I walk in the next day around 10 2 and told the two ladies at counter that I don't feel like this place is going to figure out my issue with my transmission and that I would like to take my vehicle. All of a sudden they had answers to why the transmission may have been leaking when the day prior the guy said it would take him until next weekend to get it back on the lift and now first thing in the morning they have an answer for me when I want to take my vehicle elsewhere. They charged me $55 to tell me absolutely nothing about why I left a puddle of transmission fluid in their parking lot. These guys are Crooks they're in it for money. They would rather make a few hundred dollars off of you in diagnosing absolutely nothing then actually fixing the actual issue. The professionalism here is out the window front counter girls who I believed to be the owner's daughter just laughed in my face and continues to try to talk over me when I had nothing else to say I just wanted my keys and to pay my bill and be on my way you don't just magically pull answers out of your ass when you don't have them unless you already have them. Keep your car away from here don't even think about it

I stopped by Park Place this afternoon for a follow up visit from an appointment I had last week…read more They had to order a special part for my Audi. I was actually running a little late for my scheduled appointment, but luckily they were still able to get my car in right away. My car was finished being worked on by the time I finished my complimentary coffee in their waiting room. This was actually my favorite part of the visit because I had never had Girl Scout Samoa cookie coffee mate creamer before. Great Service and Great Rates!

these people know what customer service really is. Always giving the customer more for the money.read more

These guys need to hire a receptionist. Took my truck there for an estimate on body repair. The…read moreowner seemed thorough about taking pics of damage, crawling underneath and even inside the cab. Said I'd hear from him by end of week and said he'd email the est. I must have tried 7 times to get somebody on phone and I'd leave messages on machine. Long & short of it is I never did hear back from the owner in any form so I can only agree w Nicole & Nate's reviews in that they get an F in communication.

I have been getting my inspections done there for the last 5 years and they have always been fair…read moreand honest to deal with. Nice people.

Took my car in for inspection. Needed very little. Paid them $300 for new exhaust, they sent it out…read moreto be done. Still sounds like a tin can and you can hear me coming from a mile away. After having my car almost 2 weeks, I stopped to see what what's up. The owner verbally attacked me in front of everyone. I was polite and just asked a question. I left and my car was done in an hour. Except the battery wasn't harnessed down. The master cylinder needs replaced as my brakes still go to floor. Never again. The 'mechanic' is a hack. I've known him and his work for years. After a $900 bill, I still have to take it and get exhaust fixed again. Never again

I have a specialty car with very low ground clearance. I managed to chew up the underside of the…read morenose on several driveway entrances. Making it harder was the white pearl finish requiring three different coats. Bill Walter did the work himself and it is now perfect. Extremely reasonable cost. From a 100% restoration my classic muscle car to this repair, I wouldn't go anywhere else.

Everyone at S&A was great to work with. They provided timely responses, accurate estimates, and…read morequality repairs. On top of that, the car was cleaned and shined and look like new when they were complete.

Stop for a moment and read this. You need to go to them for your collision needs. I was pit…read moremaneuvered and then t-boned by a tractor trailer on the highway. My doors on the driver side were pushed in and destroyed. I drove that way for over a year because I was busy driving back and forth to NY and PA. Roger, Nicole and the rest of the team gave me a great quote. I got 2 used doors that matched my paint and they installed it quickly and the quality was amazing. I can now get in and out of my car by opening the driver side door instead of going in thru the passenger side. The professional quality work, the kindness of Roger and the rest of the team impressed upon me to write this review. No pressure tactics were used. No up sells. No stress. I paid out of pocket. no insurance was used and the price was well within my price range. Do yourself a favor and stop over for a quote. Then make your decision. You won't be sorry. I'm Not.

Yesterday, I picked up my jeep after I had an accident of hitting black ice back in January…read more Patriot Collision Center were about to get all parts needed as timely as they could. I also had their receptionist, Nicole who I talked to many times about my jeep. Nicole, was super helpful with any and all questions I had that she could answer to the best of her ability! Nicole, thank you for your kindness while my jeep was there at the collision center. Thank you! Also, Ben who had picked up a time or two when I would called and let me know about parts they were waiting for. Thank you! I ended up being stuck on the side of the road because the radiator hoses were not installed properly and then I had antifreeze all of the engine bay of my jeep and all over the road. I was missing the install clips and the electrical cover and with the jeep system not being reset the dash lit up with dash lights I had to look up in my manual while I waited for help.

fast, friendly and excellent service! my car had to get towed to the dealership and within hours on…read more4th of July weekend they picked it up and dropped it off! in and out! And offered to put the windshield protector back on, Thankyou!!!

I needed a roadside repair and they were dispatched to me through AAA. The two gentlemen who came…read morewere extremely polite, reassuring (the incident had been very stressful for me). They took the time to explain the repair steps and what I might notice in terms of sensors which had been damaged until I could get it to a garage. They did more than repair my car, they calmed the situation and dramatically improved my state of mind and day. I live within a reasonable distance from their location and will likely use their services again for regular maintenance and repairs.

Great people and excellent service! Very quick, professional, and effective! Definitely recommend!read more

Great work and friendly staff. My boyfriend crashed my new Ford Explorer into a bright, yellow…read morepole! Ugh. The pole crushed the driver door and did a good amount of damage down the side of the car. Simpson's fixed "Black Betty" and she's like new again. They even vacuumed my messy floorboards from my kids!!

Great shop. I normally get my vehicle (Audi A7 S-Line) serviced at my local Audi dealership, and I…read moreservice pretty regularly, but I've recently felt like the prices for service are pretty high. Looked up some local dealerships and found this one. First of all the ladies there welcomed me pretty warmly, for a mom and pops shop it's friendly inviting and I felt like I've been a customer with them forever. Joy was my service writer and she was pretty knowledgeable and there was another lady there that was helpful when Joy wasn't there. They did a free courtesy check, o had some additional issues which I'm glad they found and had them serviced as well. While they arent necessarily the cheapest I felt confident in the work they've done so far and booke my next maintenance with them. Great all around service!!!

First, they did not follow instructions when I initially called and when I dropped off the vehicle…read morefirst thing in the morning and filled out the envelope and drop the keys in the mail slot. I did not need a diagnosis it was in for a simple distributor cap replacement rotor, and plug wires. They took it on their own to replace the spark plugs which they were replaced over a month ago and hit me with three labor charges, which that was a simple job and taken more than an hour to do. They took it on their own to do a diagnosis because I didn't listen charged me three labor charges and $792 later had to pay it I'm not happy. I hope people start looking at their from this place and pay attention. Also what they charge in parts is crazy. It is far more 30 to 50 places charged profit distributor cap and rotor should only cost around 30 bucks not over $100 sure places in business need to make a profit to survive they don't need to kill the public in profit and I feel for that simple job I got raped I also called a few other mechanics and they simply told me at the minimum $300 maximum $400 job. So pay attention to what you're doing and pay attention to your bills from this place because as I said three labor charges on job is for the birds.