Hess Garage had gotten my car in the second I was having issues and repaired the problem within two…read morehours. Very pleased.

We came across HESS Garage several years ago and have had only numerous positive experiences with…read morethem.Their family owned and take pride in their work and treat their customers like family. Our hearts are broken over the tremendous loss of Elvin. Calvin stepped up to the plate and hasn't missed a beat. A few examples of their exemplary services - Our daughters car broke down leaking fluid all over the Carlisle Pike and Calvin came in clutch with the rollback and towed her car immediately to their shop. What we were expecting to hear was that the transmission was done, but after careful review it was actually a connecting piece that rusted out. Within 2 business days her car was fixed and back on the road. Our other daughters car kept throwing the service engine soon light. Calvin completed his research and quickly determined the root cause. The fix was completed the next business day and the car runs beautifully. I have have had numerous positive experiences with this family and wish only the best for them as they enter a new chapter in their lives. May God bless them in many ways as they have blessed and taken care of their customer family so well over the years. You will be missed tremendously!

I had to have some service done on my car while passing by. John was honest, friendly and thorough…read moreworking on my car and taking care of us. The shop is clean and the prices are very fair. It's nice to know that mechanics, who often get a bad rap for dishonesty, does NOT exist here. I am very, very pleased.

Excellent service with honesty,. Fast service with great knowledge. I would highly recommend them.read more

This place just came up as recommended wen I was searching for a repair facility. Fortunately for…read moreme, unfortunately for my kid, I knew all about these wanna-be mechanics from a few years back. Long story short - their head mechanic didn't know how to check oil properly on her Nissan crossover? (name escapes me) Three times in the shop and they tell her the oil is over full. I go in, act dumb and ask if they could show me how to check the oil since I got blamed for it anyway "your dad is over filling it" Stooge pulls dip stick and proclaims "see overfill again by twice" Me - "flip that dip stick over" Dude had no words because the other side had NOTHING on it because they drained 5 quarts the day before because "it was overfilled" I promptly asked the gentleman "if you toss a stick in a bucket of oil, is it possible to only get oil on one side of said stick?" Note: these cars/engines have an oil drain back hole directly above the dip stick which covers it with oil several inches up the stick, on one side. Even a moron knows to wipe the stick and reinstall to check and look at both sides. A not-so-certified village idiot should know these cars are best checked after they have sat awhile, regardless this poor village idiot was happy to run out 5 minutes after we arrived and check it without ever having a towel in mind. Way to go imbecile. Needless to say, it never left the place and the motor was hammering because they told her to run it and I want putting oil in it again for them to blame me for overfilling. A few days later we stopped in and find in an attempt to get the warranty co to pay for a motor, they blew it up. The one lucky actually told us what they were doing. Obviously totally oblivious to the fact he was saying they were trying to commit insurance fraud. Good luck if you go here or if, like my kid, AutoMax sends you here because their shop is backed up. These geniuses will fix your vehicle right up like Dewey, Cheatum & Howe, attorneys at law would fix you up on legal issues. Well, that statement isn't fair. The 3 stooges deserve more credit than that when it comes to being lawyers.

Needed to get my wheels fixed immediately. They were able to get me squared away as a walk in and…read morewere very helpful!

If I could do 0 stars I would. I came in with the interest on a particular vehicle. The vehicle was…read morenot available to test drive and was in service. Nathan would not listen to me and tried to put me in a completely different vehicle. I told him to call me when the vehicle was out of service. I asked questions about the particular vehicle and he did not have the basic knowledge of parts under the hood. He tried to tell me that this vehicle didn't have many versions in AWD, which I knew was false. He assumed since I was a woman that I didn't have adequate knowledge on the vehicle. When I test drove the vehicle, I loved it, but they were not willing to fix something minor on it. I called another shop and was quoted how much it would cost to fix that particular problem. Nathan was not willing to go down on the price, even though there was an issue with the vehicle. He told me he would talk to the service department again and see if they could fix it. I never got a call back or anything. Horrible service, horrible attitude. What a crook!

I have had them work on a couple of my vehicles and can say without hesitation that they are the…read morenicest and most honest auto repair business I have ever dealt with. I wholeheartedly recommend them and plan to use them again in the future whenever I need my vehicles repaired!

Wanna thank everybody envolved on the repair on my truck and also my Honda Accord . They helped…read morewith multiple issues and did a beautiful job on both vehicles . Very good shop .

Truly a class act establishment. From the owner to the staff. They are certainly detailed oriented…read morewhich shows from their work. They addressed all the issues and the final product is that of perfection. They even addressed previous issues that was no fault of theirs. But from a previous establishment with no questions asked or additional compensation requested. They refused to allow the vehicle to be released until they knew it was done right. They say you get what you pay for. Definitely the case with Thomas E. Brown. But you get so much more. Mr. Baer

these people know what customer service really is. Always giving the customer more for the money.read more

These guys need to hire a receptionist. Took my truck there for an estimate on body repair. The…read moreowner seemed thorough about taking pics of damage, crawling underneath and even inside the cab. Said I'd hear from him by end of week and said he'd email the est. I must have tried 7 times to get somebody on phone and I'd leave messages on machine. Long & short of it is I never did hear back from the owner in any form so I can only agree w Nicole & Nate's reviews in that they get an F in communication.

Bruners is honest and they are very reasonable with their prices. Courteous and helpful. I canceled…read moremy inspection with Firestone so I could come here!

Easy to reach and schedule by phone. Efficient and friendly service at an affordable price.read more

Great people and excellent service! Very quick, professional, and effective! Definitely recommend!read more

Great work and friendly staff. My boyfriend crashed my new Ford Explorer into a bright, yellow…read morepole! Ugh. The pole crushed the driver door and did a good amount of damage down the side of the car. Simpson's fixed "Black Betty" and she's like new again. They even vacuumed my messy floorboards from my kids!!