I've been a customer at West Penn for all of my vehicle maintenance, but after a recent visit, I…read morewon't be returning. During an oil change and tire rotation, they called and told me a stud was over-tightened. I pointed out that I've only ever had work done at their shop; logically, it would have been one of their own mechanics. They immediately denied any responsibility, claiming it couldn't have been them. Rather than argue, I accepted their explanation at face value, and paid my bill in full and respectfully let them know that I'd no longer be bringing my business there. They left a typed letter and $20 in cash under the invoice on my front seat; not as a sincere gesture, but as a passive-aggressive parting shot. The letter reiterated that they didn't think it was their fault and criticized me for bringing my own oil and filter (something they had never brought up as an issue before). It was unprofessional, unnecessary, and left a bad impression. Ironically, their education of bringing my own oil made me realize it's better to support local shops by letting them supply parts too; something I would've been happy to do for them had they addressed it professionally. This shop had all the opportunity to maintain a long-term customer relationship, but instead chose defensiveness and condescension. I can't recommend West Penn to anyone looking for professional, honest service.

I have been bringing my Hyundai SantaFe to West Penn Auto consistently for 5-6 years for routine…read moremaintenance as well as unexpected issues with my vehicle. After getting my wheels rotated during one specific visit, I was experiencing a thumping/rattling noise when turning my wheels. Come to find out, one of the front wheels was extremely loose, turns out lug nuts were not tightened. After this mishap, I decided to bring my vehicle to a different mechanic when experiencing issues with the engine. Upon further inspection, the vehicle actually had two other major underlying structural issues including a completely rotted frame. I was told that if I were to drive over train tracks too fast, the vehicle would completely slide off the frame. I wish I could say West Penn was vigilant enough to discover this issue months earlier considering their friendly staff and low prices. I will not be returning.

I had my car inspection there! 2 of the mechanics worked at…read morethe Mobil gas station that was sold in West Lawn. 5 stars

My car left me stranded earlier this year an hour from my home. After finally getting my car towed…read moreto the correct location, thank you yelp for finally correcting the address, I was pleasantly surprised at how quickly they called me with the repair I needed and what I needed to the get my inspection completed. The price was fair and the work was completed within a day.

Would never go anywhere else! Was at another "dealer" and decided to get a second opinion after…read moretalking to a friend. The "dealer" told me I needed new brakes. No new brakes needed and saved about $1000.

Professional; Timely repair to my Jetta. Grease; Oil; Filter change; changed a running light;…read moreand repaired an Electrical problem with the Jetta; all at a reasonable price. Highly Recommend.

don't go anywhere else. They communicate with your insurer and you, and do good work.read more

Great workers and staff everyone i talked to was very friendly! i would recommend anything from a…read morefender bender to a wreck that's ugly. this truck had its fair share of dings and dents, you'd never be able to tell!!!

I cant say enough good things about this place, I am up from Florida doing some work, my work truck…read morebroke down on my way to do some work, I googled places near me and came across Select Automotive, and very glad I did, Anthony had the truck diagnosed for me within the hour of arriving, it was a pretty bad thing, the spark plug blew out of the head, needless to say they fixed that put a new coil pack in, all new plugs and an oil change, by 3:30 the same day, Great communication throughout the day, would absolutely recommend them, very honest people and a very clean shop. I come up here often and if i ever need work done while here i will definitely go back, I also told my Daughter and son in law to start going here. Again they were great, give Anthony a call if you need something done.. 10 Stars

Always reliable and trustworthy! Select Automotive has always been reasonable with their services…read moreand prices, I have had emergencies with my vehicle, and they were always able to get me in the same day or next day and have my vehicle ready quicker than any other shop I have gone to. I will keep my business here and trust that they always have the best service and quality work! Thank you, gentlemen, for everything you do for our community!

First time at this shop. They did a good job diagnosing the random misfire and the repair needed on…read moremy jeep wrangler. Running nice! Friendly also. Solid place to go that does all types of work.

i dont own a German car but have been going here for several years because they aren't far from…read morewhere I live. they have serviced/inspected my '04 Nissan Xterra and now my '17 Jeep wrangler. i cant say enough good about them! They never try to upsell me on anything but do tell me when something may need service soon, several of which I've handled myself which always saves money. Great people, excellent service, honest and upfront which can be hard to find these days. Try to plan ahead if you need service because their lot is always full of cars and they are always busy. Clearly this shows how many people appreciate good honest service these days. you can't go wrong with Dubbles, I'd give 10 stars if I could, take the negative reviews with a pinch of salt, there are always people that feel the need to complain about something!

This is my regular garage but I had an emergency with a damage to it. I couldn't open and needed a…read morejump start. They immediately helped me because I knew it was urgent. These are the best people you will ever find. Ron is an incredible mechanic certified in everything and if they can't fix it nobody can. You can get cheaper. You can get whatever but you will not get this quality work and service and customer service that you get from the people at misers

Be careful with this place. They charge more hours than they put in, and then don't fix the issue…read morebut charge for their labor anyway. When you complain about it they give you a long winded response as to how much more it is going to take in $ and labor to fix. Self owned shop so no accountability when you complain. They shrug it off. I brought my truck in with a new fuel pump, for other issues, they were adamant the new fuel pump was bad and made me pay for another. Truck still drives the same, no better, $2000 bucks later. Took again for horn not working, steering issues, and fuel gauge not working. They told me they fixed all, without calling me to approve price firsf. Worst thing of it was that only the horn was fixed. All else.remained broken. They refused to fix issues and gave me only $150 back as an apology for lack of communication and for telling me that they fixed all when they didn't. One should pay for what they say they fixed. My invoice shows all fixed and they never communicated with me about anything they couldn't fix.Kept saying due to truck is old. Shady for sure. ONLY HORN WAS FIXED FOR $438 and an alignment that still made the vehicle drive same as before . ONLY REFUNDED $150.

Minor body damage was done when I ran over a big stick. I left a message at West Lawn Auto Body for…read morerepairs. He called me back the same day and set an appointment to look at it the next day. He fixed it according to my schedule, and the price was right. Very thoughtful man. I

Dennis and his team did a great job fixing my truck . I highly recommend this auto body shop if…read moreanyone needs any work done. Great people!