Took my 2018 Q5 in for an oil change and was told it would take approximately 3 hours due to the…read moreother bookings they had in that day. Surprisingly, they got me in and out in just around 2 hours. They completed a full diagnostic check and made some recommendations that weren't immediately urgent to resolve so I could make a plan to have those items addressed. Excellent service, overdelivering and under-promising. Will continue to use them for service.

If you're in the market for an Audi Q7 or any Audi ask for Kurt. He's a true tech expert who walked…read moreme through every feature I'd actually use, from the first test drive to pulling into my driveway. I've never had someone explain things so clearly and practically. The entire process was stress-free and straightforward, which is rare when buying a car. Plus, Kurt is simply a great person warm, thoughtful, and easy to talk to. Bonus: he's a fellow Cole Haan fan with excellent taste.

Literally!!! The best car purchasing experience we've ever had! JC, Morgann and Mary made this…read moreeasy, no stress, and fun! This dealership is top notch!

Well let me tell you about Dale!!! Excellent!!!! Knowledgeable, professional, kind and honest! Man…read moreif integrity! I called and inquired about a C300, he went over the entire car via video! I drove from Ohio to Pittsburgh and I was not at all disappointed! He was great! You can tell he loves his customers! If and when you are in the market for a car do your self a favor see Dale! You won't regret it! The vehicle is beautiful. Overall great experience!

I was referred to #1 Cochran Hyundai of South Hills by a business associate in November 2010…read more I was looking to purchase a 2011 Hyundai Sonata Turbo SE. Upon arriving, I found that they had only one of these cars on the lot (they had just come out). The salesman told me that they had two more on the way, a white one, and a black one. I give a $500 deposit on the black one, and a week later my car arrived. As someone who used to sell cars, let me tell you that #1 Cochran is an honest dealership. Everything is 100% above board, no surprises, no tricks. In my case. I was purchasing a brand new model, one of the first ones made. In fact, the salesman later confirmed that I owned just the 2nd car of this type in Pittsburgh. Due to the demand, I was told that they could offer me a $500 "courtesy discount" but that was it. However, they offered me a $2,000 trade in allowance on a car that, in all honesty, was worth just $1,000. I am very pleased with the pricing and customer service offered by this dealership, and would be happy to recommend them to friends.

I can't say anything about the mechanical service, likely its fine…read more It is truly a shame that Cochran wouldn't take care of me on fairly routine fix for them, but it cost me $900 to get done, and that was the best price I could find. You see, Hyundai used a plastic piece that wore out sooner than it should have -- Hyundais screw up, not mine. I actually had to borrow the money at the time to get this fix done, and my mechanic told me it would eventually become dangerous. You see, I obtained the car used, and I had no idea there was a recall on this problem -- the original owner apparently blew off the recall notice, and never told me. If I had known I wouldn't have gotten it done, for free. I take recall notices seriously. I only found out about this design problem when, out of the blue, my steering started to shimmy, the fix cost $900. I even shopped around -- $900!!! Not happy at all. Exceptions are exceptions for a reason, to give someone a break. I guess Cochran doesn't think I deserved a break.

I had a problem with a leaking gas tank sensor. I called Linda at Fort Pitt Classic cars, she…read morelistened to my problem and referred me to Tim, the service manager, he told me to bring in my 1966 Mustang for them to look at the problem. When I got there Ron, the owner, met me to discuss what was wrong. The next thing I knew, my car was up on a rack and the problem was fixed. Fort Pitt Classic Cars is a class act. Good service, friendly staff is what I got. I always go there if I have a problem. Thanks Linda, Tim and Ron. I would recommend Fort Pitt Classic Cars to anyone. Tom

Take your car somewhere else! Same as Mike E's posts. Work claimed to be done was never done…read more Parts not ordered timely (I ended up having to order them), in my opinion-invoice churning and more. After having my '62 Corvette worked on by Fort Pitt Classic Cars and having many positive interactions with the owner, Ron Libengood and his team, I found a '58 Continental that I had Fort Pitt inspect prior to purchase to see if it was a good candidate for a complete restoration. I was told by Fort Pitt that the rust was likely only surface rust and it would be a quick and relatively inexpensive restoration. Well after almost 4 years it was neither quick nor cost effective. There were some unexpected things that no one could have predicted, but I put put my trust in Fort Pitt Classic Cars and Ron Libengood to restore my car the right way from start to end. Unfortunately that trust was misplaced and I feel that Fort Pitt Classic Cars and Ron Libengood took advantage of my trust.....I do not restore cars and hired who I thought were experienced professionals (experts) and relied on their expertise to complete my project the correct way from state to finish in a professional manner to industry standards- I was paying for a "cruise quality" restoration. Check out the contract (attached)- when invoices are payable upon receipt and if not paid, work is stopped on your car. My contract clearly states 125% for materials, but I was charged 130%. First, there are over 30 cars at any time getting "restored" at Fort Pitt and their project management is lackluster at best. Many cars at the same stage seem to create log jams and very long waits to get work completed. I found I had to wait unreasonably long times to get to the "next stage" of my restoration and I always seemed to have charges popping at for "earlier stage" work. 11/14/19 - I was billed $160.50 for a vehicle assessment, which I paid on upon receipt - on 12/19/19 I was given an estimate of $17,888.26 to restore the mechanical portion of my vehicle. On 2/17/2020 I was given an estimate for a total restoration- mechanical/body/upholstery of $58,008. Work commenced on my vehicle in March of 2020. Due to covid delays, turnover, not being able to find parts, etc. this project took almost 4 years. I finally pulled my vehicle from Fort Pitt after over 3 years of them "restoring" it- they did body work and mechanical only and I ended up paying over $130,000 for their "work" and considerable out of pocket expense for parts I sourced myself. We had numerous conversations about cost containment to no avail. Even after the cost containment conversations they they decided to tell me that there we thousands of hours where I was not charged their $5/hr shop supply fee. I told them I was unwilling to pay this charge, however the owner fought to make me pay this but eventually gave me a "credit" for this amount- it was their oversight! I instructed them from the onset of the project not to do anything with the windshield wiper/spray system as this was going to be a CA car- I told this to the body shop crew, the mechanical crew and sales crew. I was still charged for this and when I brought it to the owner's attention I was told their policy was to comply with PA State law/inspections and I would be charged as this was their "policy". I explained to him, I told him, his sales manager, body employee and mechanical employee that I told everyone this from the onset of the project, this was going to be a California car and I would expect them to do what their clients want. Our contract clearly states they will charge 125% for materials, and they charged 130%. They did not source most parts- I had to source them myself and have them sent to Fort Pitt. They never actually fixed/restored most of the issues with my car. They were unable to diagnose most things and even when they did their diagnosis was incorrect or their fix was incorrect and the issues had to be re-worked multiple times, clearly churning my bill. I was also charged 3 hours labor- over $300 for labeling an inoperable parking brake and putting it in the trunk of my vehicle. I told them I would pay 5 minutes for this but was still billed for 18 minutes. Fort Pitt unable to fabricate door gaskets but I was still charged for this work- and they were available for purchase (attached). I told them not to do anything with the power antenna but work was still performed on this (I told mechanical shop and body shop). Also door gaskets unsuccessfully fabricated by Fort Pitt, however I was charged and I did find them for sale and we used those. Lots more to be upset about, check out the pictures and my google review- take your care elsewhere!

I had bought a 2015 Nissan altima there about 4 years ago- and i never had a single issue with it…read more But my family grew by 1 and I needed something bigger. I started the process online, I knew exactly what I wanted..down to year, miles, model. I looked around at several dealerships and #1 Cochran had the best price, biggest selection, and I knew their customer service couldn't be beat. I started the process online and ran my credit application so I didn't have to wait up at the dealership all day long with a toddler. Alan was super attentive to what I wanted, he got my requests down all the way from miles, model, color, and features. When it was time to actually buy the car we were there maybe two hours signing everything with the trade- in and new purchase. Highly recommend! Alan was great with communication, I loved that they text with simple questions and concerns.

Grossly Deceptive Practices…read more Beware of the despicable deceptive practices employed at this business. I called about a newly listed used car and was led to believe by the salesperson Clark that I was first in line. As the car's time of availability changed, he called me to let me know so that I wouldn't miss the opportunity, and so I adjusted my schedule accordingly. I arrived before the agreed upon time, met with Clark, got the carfax and inspection report to read while I waited for the car to be finished at the shop, or so Clark claimed was happening. About 45 minutes later, another person entered the showroom, was shown the car unbeknownst to me (I hadn't even been told it was ready), and was allowed to purchase it. Only after that was concluded, about 1 hr of waiting, did Clark tell me "I am sorry, but someone else has bought it." Clearly I was just brought in just as backup and deceived as to my prospects of getting the car. The entire time, Clark was apologizing for the delay and explaining it as the car being finished when in reality he was waiting for another buyer and stringing me along. Disgusting. Even worse, the manager washed his hands of Clark's actions, indicating that this was in fact a tactic they employ. I strongly advise avoiding this disreputable dealership.

Excellent service! Friendly staff. Fred worked with me selling my Honda Civic. He was increasingly…read morehelpful and great to work with. Highly recommend. Two thumbs way up

Purchased my car on March 1st. Salesman told me my. at was in perfect condition nothing wrong with…read moreit besides a spider crack on the windshield that they said they were going to fix/replace. Took it for a test drive, everything turned out smooth and proceeded with the purchase. They told me that the service desk would call me within a week for the windshield. 1-2 Weeks go past no call from the service desk. I call no answer multiple times. About 2-3 weeks after i had purchased the vehicle the siding started to come off. Took it to my uncle who is a mechanic and said they just glued it on. All the clips were missing so they just glued it to the door. This past week I had went on vacation. Drove to South Carolina for 6 days and then Virginia for 2 days. As I got to Virginia it had started to downpour. As i was getting off the highway I heard a noise that wasn't occurring at all until then. I thought it the suitcases in the back of my car until my boyfriend told me to pull over. I pulled over and my bumper is dragging on the road hanging by a thread. Glue all over the inside of it. Again, instead of replacing the part they just slapped on some glue and called it a day. This is my first time ever purchasing a car. The most terrible experience and service I have ever received. A former employee told me that they had repainted the car on the passenger side and the back of it after i had bought the car. I looked on Carfax to see if the car had been in an accident but nothing showed nor did the dealership tell me. All they told me was that the vehicle was in perfect condition. Do not waste your money to this company. They are just a bunch of crooks and liars who do it all for the money!

Chris and Zach were friendly and performed exceptional customer service! Top notch vehicle…read moreservice! They keep you informed and provide videos of the work they've done. I highly recommend this location!

Still waiting on them to refund my gap insurance and my extended warrenty because I sold my vehicle…read morethey keep ignoring me.

I recently purchased a used Mazda. I was so excited! I went to Rohrich Mazda on October 3rd to…read moreprogram a start key I purchased online. I spoke with Sean Kelly. He was rude, obnoxious and condescending. He started by first yelling "What do you need..do you have an appointment?" and asking me if "I even owned a Mazda". When I told him I bought a key online, he yelled that they "don't do that" and that "prices for a new one would be $170 to start", like I couldn't afford anything they sold. 8-10 other employers were standing in a group, watching this, adding to my embarrassment. I'll be buying a new vehicle in several years and it definitely won't be a Rohrich Mazda. This was an embarrassing, horrible experience. I don't even want to drive my Mazda.

Very nice staff felt very welcome excellent service. Went there and got greeted by a very nice…read moreemployee showing me to parts department. Would recommend