Pretty easy to use even for a first timer. The area is very clean and they even provide change if…read moreyou need. Will definitely will come back!

Great car wash . And vacuums ! Def come by ! Owner is cool too ! Would def recommend. Vacuums are…read morestrong and it's great price for wash . Gets the job done

The lady who works the pay station is always so personable and efficient!! The young men who…read moredetailed my vehicle were very polite and did a good job as well.

.I went to the car wash with a card from BMW of Northwest Arkansas. The lady was very friendly when…read moreI first got there. I first off want to say that I am a straight man who is very gay friendly. After she checked me in and I was about to drive away I told her happy pride month. When I entered the car wash the two young gentlemen who were spraying in the front of the car had seen me previously and before they ever started spraying the front of my vehicle I rode down my window and gave them $4, which was $2 for each one of them. They were very kind and very appreciative of the tip. They did an excellent job spring the front of my vehicle. Everything was perfectly fine at that point. As I went through the car wash, The pink and purple foam that comes out and sprays your car never came out and the rotator that comes down and touches the top of your car and then goes over the windshield and takes care of the top never touched the top of my car only halfway up my windshield. When I got to the end of the car wash I immediately told the guy that dries The car that the car wash did not act correctly and to go back around to the front and go through again. So I did exactly what he said. I drove up to the cross bar that lets you in and talk to her. Like I said in the very beginning she was very nice. When I went back the second time explain to her what had happened she was extremely rude. I explained to her that my car had not been washed properly as it had been before. At this point her attitude had totally changed with me and she was very nasty and not helpful at all. She told me " your car looks fine to me " and refused to run my car through again which was a brand new BMW X2 and the card I had gotten was from the BMW of Northwest Arkansas dealership after I had taken it in on a warranty for the first time since I had owned it. After she refused to run my car through again for a proper wash, I gave her another card for a free wash from BMW of Northwest Arkansas and she put the code in. I had already tipped the first two guys that were spraying the front, and they were very very kind! And told me " we are very sorry sir that your car was not cleaned properly the first time. We hope it is taken care of this time ". So I ran the car through again and the same thing happened again. No pink and purple foam was applied and the roller that comes down on the front of the car never touched the hood of my car, just barely touched the top of my windshield and did go over the top of the car, but never touch the hood. There were still cat prints on the hood and there were still bug splatters on the windshield. So when I got through for the second time, I told the guys that were drying the car off, and one of them was the manager of the day, that the car wash did not clean my car properly for the second time through and I was forced to give a second passcode to get the wash. He told me " your car got the wash that was intended and no mistake was made. "I had money laying on my seat to tip the guys that do the dry off at the end. I looked at the manager of the day and told him are you serious? And he said Yes you have gotten the car wash that you paid for. I told him that I did not need him to dry off my car and said many expletives to both of them and never tipped either of them. When I drove off and got back on 62 headed toward you with a Springs where I live, I called BMW of Northwest Arkansas and explain to them what the situation was. They told me that they were very sorry for what happened and that it would go to the manager of the BMW of Northwest Arkansas complex and he would address the situation. In my honest opinion, as a straight man, I feel like that there was homophobia present in this situation when I went through the second time, because the first time at the very end of the conversation with the very friendly lady, and her total change of attitude the second time I went through, was drastically changed after I told her " happy pride month " then it was from the first time I went through. This situation has been reported to the manager, Jonathan at BMW of Northwest Arkansas. I have the confidence in him that this will be immediately addressed by him. Homophobia is a real thing! I also believe that she was obviously an extreme right-winger. I do believe that this was politically motivated. In business this should never ever happen. Will I ever go through that car wash again? Of course I will, because I do believe that this will be addressed by Jonathan, the manager of BMW Northwest Arkansas. In my honest opinion, this is not acceptable behavior! I have never been so appalled by some homophobic idiot, obviously, tRumper! Please remember that he loves the uneducated and most of them are his undivided supporters. I will not tolerate this kind of hatred and bigotry that is so prevalent in our society today. Personally, this is a very sad post that I am having to make at this point. I hope this post of the prevalence​​

Got a real nice wash here and the service was awesome shoutout to Sterling for helping me he was…read morevery kind and to the whole crew yall are doing a great job I will be coming back here for more

The worst zips location in the area - twice I had this tall, younger guy wave me onto the belt and…read morenot instruct me to adjust an inch or two. This results in 'curbing' the wheel, because if you're even a bit to one side it scrapes your wheel to get you to the middle. Every car wash in existence, including other zips locations, make sure to adjust you (instructing you by hand motions) so that you don't scrape the side of the belt! Worse than this though, I payed for the best option on a monthly subscription and this location doesn't bother to give you the correct wash cycle. Whatever the folks before you had - that's likely what you're getting too. Highly recommend driving the extra distance to the rogers location on W Walnut st. where they have competent employees.

I hate leaving bad reviews. As someone who genuinely enjoys leaving great reviews for businesses…read morewherever I go, I always try to give companies a second chance or resolve things privately before going this route. Unfortunately, in this situation, I do feel like sharing my experience is necessary. I have been a loyal customer at the Club Car Wash location on Walton in Bentonville for several years and have never had a single issue until October 8. In the middle of the wash, my car suddenly moved backward slightly, then forward, repeated the motion again, and then jolted hard and stopped. Immediately after that, everything in the wash shut down. My car was in neutral the entire time, hands off the wheel, foot off the brake, exactly as I always do. Because of how close the cars are in the tunnel, the truck behind me rolled forward and bumped into my vehicle. One of the attendants came to my window right after it happened and asked if I had touched anything or if my car was still in neutral. I told him no and showed him that it was. He confirmed it and told me he would restart the wash. When everything powered back on, I pulled forward to vacuum, and the driver behind me told me that he had hit my car. We did not exchange information, but he mentioned that his wife was currently going through a claims process with the same company at a different location for a separate issue with her vehicle. The attendants said their company had just switched to a brand new insurance or claims process that same day. They took my insurance information and the information from the other driver and said I would be receiving something from their insurance team soon. About an hour after I left, I received an email saying my incident was under review and that someone would follow up with me. A couple of days later, I received another email saying that I was at fault and that they would not be helping me. I responded and explained that I was absolutely not at fault and asked them to preserve the video and provide a better explanation. I never received a response. Later, I went ahead and called the car wash myself. The automated system routed me to a claims specialist. She told me she received permission to send me the footage and then suggested on the phone that maybe my tire went off track or that I did something to the vehicle. I did not touch anything, and the footage does not show any driver error. It shows my car trying to move forward but not being able to, almost like it could not make it through the brush area. The movement is forward then back then forward again, and then it abruptly stops. The truck behind me continues moving forward the entire time, which strongly points to a system or track issue, not something I caused. What makes this even more concerning is that the wife of the driver behind me later found my post online and told me that the car wash told them they could not help them either and that they needed to contact me directly, even though we never exchanged information that day. I understand the normal risks of cosmetic damage at a car wash, but this was a mechanical failure inside the tunnel that involved more than one vehicle. The way the situation was handled and the lack of communication afterward has been extremely disappointing. I have always followed their instructions exactly and expected the company to handle this professionally. I unfortunately canceled my membership, which is a bummer because the Walton location was very convenient for me. I switched to Glide Express Car Wash because they have actual spacing rules for how far apart cars must be when going through the tunnel. It was refreshing to see that, because at Club Car Wash they pack cars in almost bumper to bumper. I do not recommend this car wash anymore, not because the wash itself is bad, but because it is clear that if something happens that is not your fault, you will be held one hundred percent responsible for it. I am now taking action and will be fighting for this to be resolved. I am not letting this go.

On Rainbow Curve in Bentonville. Staff friendly. Provided a clean moist towel for interior (and…read moreexterior) wipe down. There's a receptacle for used towel to place it in when done. Vacuums are powerful. Carwash is automatic and we went through without any incidents or damage. Will return.

This car wash is awesome. Service with a smile from the moment I pull up…read more They sprayed off the bugs and got the dirt out of my wheels before I even get in the wash! Finished with a hand towel dry and vacuums with towels and windex to use. They even sprayed down my mats. Top notch service

I have a monthly pass. I like this car wash overall. But I really don't like that they have 3…read morekiosks lanes to drive through and pay, but 2 of the 3 are coned off (closed), and only the one with a person is open. This is often the case. I believe this is because they want to force you to talk to a person so they can sell or upgrade memberships. This morning I had to wait about 10 minutes behind a vehicle while an attendant or manager signed him up for a new membership and was clearly answering a lot of questions. He helped the guy put a sticker inside his windshield. I use an app, not a sticker, but anyway?? I asked why the other two lanes were closed. They're often closed. He said they were both broken and waiting on parts. 1) If they're broken fix them ASAP. You're a state of the art modern car wash 2) If they're really not broken and you're just forcing cars to wait and talk to you stop!!! I often stop by shortly after 8 on the way to work. I do t have time to wait behind cars when the car wash is empty. And I never have the time or patience to wait in line while someone is sold a membership while there's no cars inside the wash. Bad! Very bad!

As a mobile dog groomer I love this place to wash my van but it also has a dog wash room that is…read moreamazing. I met my daughter in law there one day when my van was out of service to help her wash her 2 big dogs and it worked out great. I also love that you can lock the door behind you as you work on your dog. So make sure you go check it out!

Damn near everything when it comes to paying. I just tried 3 different card multiple times. Both…read moreswipe and tap. . Twice it read my card.... Then said select wash... I did and it asked for money. Got charged both times. Also I loved this place for the dog wash. But brought my refuse here this weekend and it was filthy. I understand the customers are responsible for cleaning up after they're done. But let's be real... we live in an age of lazy... customers, employees, many of times the owners. Quick buck, don't give a f*ck

The van I took thru the car wash very dirty and when I drove it over to their courtesy detailing…read morearea to vacuum and what not, I saw that the van was very clean. Even the tires got clean. 5* service

Bought the $22 car wash ended up with dirt still on my truck and a film that wouldn't come off. The…read morelead girl wouldn't look at my truck, made excuses and tried to put the blame on me that I did not immediately exit my vehicle to take a picture directly after the car wash which was not noticable until the vehicle dried. I was signed up for their membership without my knowledge and they did delete that membership. I was given the managers number I reached out to Payton and did not receive a response. It cost me $363 to have a detailer remove the film

I've been here several times now - my first impressions were very positive. The car washes were a…read moregreat value, they offered the opportunity to scrub bugs off the front of your car before entering the car wash, the vacuums are new (and free!). But, my few visits weren't as positive. The bug washing station hasn't been around, the prices have increased (slightly). My car was pretty dirty, but when I exited the car wash and could see streaks from where the brushes did (and didn't) clean my driver's side window, it was a bit disappointing. May go back to hand washing!

This car wash is refusing to pay for major damage caused by the top roller that slammed into my…read moreJeep's roof. The roller failed to raise up high enough and dented my roof as it continued to move me through the wash without immediately stopping. It then proceeded to rip my roof rack off AFTER the roller made contact and dented my roof. The roller made contact with my roof before it hit the roof rack. They are attempting to blame this on the rack but that is not the case. The car wash attendant should have stopped me from entering the wash IF the rack on my Jeep had a potential to cause an issue. Simply posting some notice at the site is not an effective method. The employees should be trained to avoid these potential situations. I have been to this location in the past with no issues and nothing has changed on my vehicle. The top roller of the car wash failed to raise up to a proper level and slammed into my roof.

Thank you, Nelson. My car looks amazing!!!! back to…read moreshowroom shine inside and out! I will definitely be using you again. Thanks so much.

Wonderful experience. Thank you, Nelson. On time, worked hard, and left my car looking brand new.read more