Today, 4/14/26 at 11:15 I went thru the wash, all was good except one the brushes wasn't…read moreworking/spinning.... I came around and went and told Owen and he was all over it!!! Got it working again, and came to let me know while at the vacuum. Very polite, friendly, professional, and took care of the issue. He apologized and offered to send the car thru again. I appreciate that effort!!!! He represents Splash well. Treat him well Splash, he's worth keeping!!! Thank you

Horrible place if you want to have more than one car wash a day. First the gate won't open the…read moresecond time you come through they have to have an employee open it for you wasting your time even with the best unlimited you can pay for. Second employees look at you like your commiting a crime literally had a woman put her hands up and visibly looked upset and tried to tell me unlimited meant once a day and that it screws up their numbers. not my problem anyways I cancelled my subscription and will never use their car wash again. Going back to Hoffman car wash where the gate opens every time you roll through and the employees are not upset that your getting all the salt off the bottom of your car because your employment is driving your car all day!

I was on a work trip heading upstate to Binghamton and I could hardly see out my windshield due to…read morebug splatter- I stopped at Hoffmann right before closing and they got all the bugs off- staff was super friendly too

Bad customer service. They don't clean off the brushes, and they refuse to take responsibility…read moreafter leaving scuff marks and scratches that were clearly made by their carwash. I won't be back here and if you like to keep your car nice then definitely look for a better company. Negative 2 stars.

I visited here today for a free first wash and I honestly wasn't impressed. The free wash was for…read morethe Ultimate package which would normally cost $25 and there was no prewash involved. The attendent stood at the entrance with a sign and waved people through but paid no attention to any of the cars coming through, it seemed like regardless of which package they had. I have recently had $10 washes at other car wash locations that they at least spray my car with a pressure washer before I enter the wash. The car was was sufficient but for dirt, salt and sand that is really stuck onto the car in these harsh winter conditions I think that the attendents can be doing more than holding a sign and waving people through.

Interval marks on my paint job after going through their car wash. Manager told me their equipment…read moredidn't fail, that the marks were made by a snow brush!!! I washed my car last week by hand. We haven't had any snow since then. Marks were not present then or prior to going through the Hoffman wash. Manager was very rude, told me I could get my car buffed and it should remove the marks. Also, paid $25 for a wash and my car not only had marks on it, it was still dirty! I would strongly recommend going elsewhere for your car cleaning service Rating of 1 because 0 isn't an option

Thank you for the amazing service and my car is like new again !! Appreciate getting me in and for…read morethe hospitality, Highly recommend :))

I initially started off requesting an engine cleaning; they went a bit above, suggested some…read morepractical advice. I took the platinum package so I will have 2 -3 more visits over the next few months for no additional charge. I wanted to wait a little while to write the review as things happen in between per my experience. Overall the service received was worth the effort and overall best result. I did not care what air freshener they used as that was not my total concern.

Wow terrible wash. I came home and started rubbing some spots and realized the dirt was mostly…read morestill there. I used to rags to rub off heaps of dirt (see photos). I admit it was free from Matthews service so i got exactly what i paid for - NOTHING! And i had been there less than a month earlier!

There is only 5 reviews from 4 to 7 years ago giving 1 star for all reviews... however the same…read moreissues that existed then have not been addressed and are a current problem!! I experience hard water marks on all of my windows and the body paint.. their blowers are stationary and they do not oscillate... Some of their pay stations do not accept money, so you are required to use a credit card... which cost more because they are taxed if you want the full works... which I use regularly only when Matthews Auto give me the carwash codes... I use this place only when I have Matthews wash codes and then I go to the Main St Laserwash / Endicott below, which is superb... they have 4 blowers with the outer ones which oscillate side to side... and I always receive a spot free wash from them!!! If you do not use a wase code from Matthews, it cost $18.00 for the complete works Vs. $12.00 at the laserwash at Endicott, and is superb... Costello's Main Street Laserwash... 2301E. Main Street, Endwell ny

This business goes under the name of CK's CarWash and I'd give zero stars if I could. Here's why:…read moreA) The wash one gets is not that great and there are always water spots left afterwards. B) If their equipment fails and they aren't washing for an extended period after a snowstorm they will not give even a partial refund. C) The owner (responsible party) will not answer emails or return phone calls.

Had my car washed this morning. My card was bent , so the very friendly manager came out, ran it…read morefor me, greeted the gentleman behind me in perfect Italian, and then continued to help me. VERY friendly service, highly recommend this car wash service.