Russ is the best mechanic I have been to. He has been servicing my cars for the six years we have…read morelived here. He will troubleshoot exhaustively until he finds the problem. I had an O2 Sensor that was causing fuel mileage issues. It took more adjusting to bring my old ford ranger within specifications. He did an Awesome job and did not charge me extra for the time... I recommend Russ to everyone. With that said, you may have to wait a week because of the demand for his service.

We had our car at two other businesses...the first had it for almost 3 weeks...he was always "going…read moreto get to it in a couple of days", and the second also had it for three weeks, and did unauthorized repairs that did not fix the problem....we then decided to give Russ a try. He had the car for less than 3 days, and fixed the problem correctly for a very reasonable price. We have since taken all our repair work to Russ, and have always been happy with the results. Russ is an excellent mechanic, he communicates well, and treats his customers fairly. It is truly a shame that other shops do not follow his business model. We will continue to take all our work to R & C.

The gentlemen at Mr. Tire helped me out when I had an emergency, and they got me back on the road…read morequickly, efficiently, and kept me advised about the the condition of my tires along the way. I had just started my trip when my low pressure lights came on - two at a time! The young men checked all of my tires, added air, let me know why this might have happened, and sent me on my way in only a few minutes - even though it was pouring rain at the time! I have no doubt that, when I come to buy tires, I will be treated fairly, courteously, and professionally.

I have been going to Mr. Tire in Owego for three years now and will continue to bring my vehicles…read morethere. They have outstanding customer service and solid mechanics: Tim, who I have dealt with at the service desk there, is one of the few honest people I have interacted with at auto repair shops over my lifetime. They haven't always been perfect, but what small mistakes have been made, have been made up for by outstanding customer service.

Very disapointing…read more Problems after purchasing four tires. Two sensors not working and only replaced one for $100 (one sensor costs about $10. No reason given why the sensor had to be replaced it was ok before the tires were replaced.

Drove from Binghamton 30 mins. for a state car inspection today. I had called earlier in the week…read moreand specifically asked if they required appointments and they said no. I had read their stellar reviews and decided to give the alleged great "FAMILY" business a try. They were open until noon on Saturdays. There were two customers in the waiting room already seated waiting when I arrived. I would have arrived much sooner but got tangled on Lakeview parkway because of government security gates and had to go drive around another way. I arrived at 10:50 and was coldly and abruptly told we don't have time for an inspection there's not enough time for an hour inspection BEWARE: FAMILY BUSINESSES are not always what they are made out to be and national chains can have much higher customer standards. RUN don't walk from this place.

My Tire blew out on a Saturday afternoon. The guys at Larrabee's Tire had me up and going in no…read moretime! Thanks Guys!

I was in a state campground with a dead battery. With a motorhome and no other vehicle I called my…read moregood Sam road service. They hooked me up with larabee. I spoke with them and they couldn't have been nicer. I texted them a picture of the battery and they were able to replace it. We made as plan for them to come in the morning as it was already supper time. In the a'm. their truck was right on time. The tech checked the battery before removing it, as indeed it was dead. I was very happy with Larabee.

Did a great job fixing my vehicle. They negotiated pricing to best accommodate my need and parts…read more When you come make sure to ask for Mario or Luke

Do not use. After paying the tow charge with a credit card, driver told me there was an extra $380…read morecharge because the police had called for the tow for me. To be paid IN CASH! Driver said he could not give me a receipt so I said no. After much back and forth the company sent me an email receipt saying I owed $140 in cash and then I handed it over. The hidden cost in cash backed up by the threat of taking the car is shady enough to sound a lot like extortion. The refusal to provide a receipt and then the reduced charge when they were forced to put it in writing reinforces that shady impression.

stay away! this place is a nightmare! Poor quality of work and horrible customer service. Our…read moredaugher dropped her car off here for an inspection on the recommendation of a friend. I picked up our daughters car from here tonight after they have had it for over 5 weeks!!!! the car is still not fixed and had to be taken to our regular mechanic. They broke parts, lied, didn't return calls, quoted one price then changed it, claimed to do services that were not requested and do not appear to be done, they grossly over charged us. The wife is a horrible person to work with, she is argumentative and swears at the customer. In speaking to other people and mechanics within the community this is evidentally a known problem with this place. U wish we had known sooner.

Very happy with the work that Mike did on my Mustang,gear install, tire balance and alignment was…read moreperfect.You know that when you pick up your car it's going to be done right the first time.And he has a very clean shop as well

Terrible. Stopped on a road trip to get coffee and use the restroom. Nothing but artificial sugar…read moreavailable at the coffee station. Clerk watched me walk around obviously looking for something, but never asked me if I needed help. I set my cup of coffee back on the coffee station, which was a mess, and walked out.

A little sketchy but I needed gas and a place to pee. The…read morerestroom was not terrific, but hey, when ya gotta go, ya GOTTA go! I was passing through. Likely won't be back.

I need to give a huge shoutout to the entire staff of Kevin's Royal Motors but, most importantly,…read moremy personal sale rep Dan Tackley. I stopped by the Ford store and noticed this beautiful red 2021 Jeep Wrangler. Recently, I've been interested in buying another Jeep product, I've previously owned 4 or 5 in my life, and this pretty 4 door Wrangler caught my eye. Dan Tackley gave me the complete rundown and I took the vehicle for a test ride. What a great, well maintained, and solid Wrangler with less than 30K on the odometer. The Royal team also provides a limited drive train warranty of 2 years and 100K miles at no extra cost. Dan and I, with the assistance of the Royal Motors sales management staff, came to a very comfortable price and we closed the purchase. Dan is an extremely straight forward sales professional with a very comfortable style of communication as is the entire dealership staff. I simply can't say enought good things about these folks.

I have purchased a total of 6 vehicles over the last approximately 20 years from this company. My…read morewife and I purchased a2024 Fird Escape with an extended warrantee. At the time the sadness to asking with the finance manager told us that the key fob was covered for replacement if it was lost or stolen or malfunctioned. I lost the fob. I called and Rita in service screeched into replacement. I specifically told her the fob was lost. Not broken . Not malfunctioning. Lost. She ordered a fob and called to tell me that Not only was it covered under the extended warrantee but that also Ford bumper to bumper would cover the total cost. When I arrived at the service dept. BRIAN the manager told me that I would have to pay over $300 because there was a" misunderstanding" and I would have to give them the missing fob. The fib that was lost. Magically I was supposed to produce the fob that trey were replacing. I left and decided to speak to Hason Harris the GM . I caked him the next day and explained the situation. He repeatedly told me he would look it the matter but there was no way anyone told me it works be free. Today Brian called to tell me that not only was I never told that it works be free but that they could also replace the fob for my 2921 F150. I gave him the info and 20 minutes later he called to tell me he was " mistaken" and the contract was voided but they could sell me an upgraded Assurance contract that would now miraculously cover the replacement fob . When I told him I would not downs money in another useless contract he offered to sell me the fob and told me it was unreasonable for me to punish me over my carelessness and that the dealership could not " give " a fob but they could v gladly sell it to me. I will NEVER do business with this company again and v advise you to look elsewhere when buying a vehicle and definitely Do Not Trust or Believe anything the service dept the sakes dept or the General Manager Jason Harris has to say. Especially since he Jason Harris had neither the respect nor consideration to call me himself to tell me that my morally us led important to his dealership them the $320 replacement cost.