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    Splash Car Wash

    1.0 (1 review)

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    2 years ago

    Paid for three upgrades and did not even receive the basic interior clean! Filed complaint with BBB.

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    Splash - My Jeep getting treated really well!!

    Splash

    (4 reviews)

    Vehicle Damaged…read more Visit date: February 20, 2026 Vehicle: 2019 Honda Odyssey After the recent winter weather cleared, I decided to use a car wash voucher I purchased through my daughter's school fundraiser. Unfortunately, a $12 car wash ended up costing me $147.97. This was my first time visiting Splash Carwash. The wash itself was nothing special--just good enough to remove the winter grime from my vehicle. However, shortly after leaving, I noticed the rear window molding/trim was missing. I immediately drove back to the car wash. They found the missing piece near the air blowers, but it had been damaged and looked like it had been run over. They attempted to reinstall it, but it wouldn't stay in place because of the damage. I asked if they would cover the cost to replace the part. I was told their air blowers are no stronger than wind on the highway, so they would not be responsible. That explanation didn't make sense to me--I've owned the vehicle for three months and driven on the highway many times without the trim ever coming loose. I asked for the corporate contact information. Instead, they offered to file an incident report, review their cameras, and have a manager contact me on Monday. This happened on a Friday afternoon, so I agreed and provided my information. They took photos of my vehicle and documented everything. Monday came and went with no call. A week passed with no follow-up. I gave the business an opportunity to resolve the issue before posting this review. At that point, it wasn't worth the hassle, so I ordered the replacement part directly from the dealership myself. I won't be returning to this car wash. For what the replacement part cost, I could have had my vehicle professionally hand-detailed--not to mention the time it took to find and reinstall the part. This clearly happened because of their equipment, so keep this in mind if you're considering a visit. As for me, I'll stick to washing my vehicle by hand or getting a full detail from someone I trust.

    Wow!! I've never been to a car wash this nice. Impressive set up. Also, courteous and efficient…read morestaff. Only thing lacking was popcorn in the waiting room. Obviously, we arrived after the rush. A place I will make a point to return to when traveling through. Thanks!!

    Splash Car Wash - carwash - Updated June 2026

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