Hoffman's hosted another nonperishable food drive at its car washes over the weekend. With the…read moregovernment shutdown and the threat of the SNAP ( food stamps) program coming to a halt for November, the need for food donations has taken on a greater sense of urgency. Hoffman's has annual food drives but I've never paid much attention before. This time, I showed up. I brought canned goods and got a car wash in return for free. It's a nice event. A win-win for all involved.

The casing of my driver side mirror broke off in the automatic car wash tunnel. For whatever…read morereason this particular location's automatic car wash process always seems to push against the drivers side mirror of my car... which is simply a crossover SUV... causing it to fold inwards towards the body of the door. The last time I was there, not only did the mirror fold inwards, but the high-pressure air dryer blew off the outer plastic casing of the mirror, which in turn cracked when it hit the concrete floor. It seems simple that if an automatic carwash breaks something on your car, one would expect the company to take liability, or somehow make it right, especially when it is something that is part of the body of the car. Instead, an on site supervisor decided to tell me that he "thinks" because the casing had a hand written number inside of it...that it must have come from a junk yard?! (which apparently means they would not be covering it) I really hate when people make statements without evidence or facts... The mirror case completely matches the new one that I just had to order from that dealership... I also know that in the time that I have had this vehicle, I have never had a problem with the driver side mirror, nor have I received any parts from a junkyard, since I don't even know where they exist in this area... And for the 12,000 miles that I did not have the vehicle, (it was certified pre-owned) there was certainly no evidence of damage or accident on the Carfax report since all of the service was done in one location. Of course upon hearing that the vehicle was a preowned vehicle, the manager seemed to double down on inferring ( without much evidence) that it's not an original part. Don't we just love the death of customer service these days?!? When you don't want to take liability for something that went wrong, blatantly and without facts, accuse the customer of having a non-original part and tell them they are wrong...ugh! It is my strong recommendation not to support this business... from rude customer service...to inattentive teenage pre-washers, to the lack of drainage and horrible condition of the pavement across 9&20 that causes your car to get dirty again as soon as you drive out of the place, the difficulty of getting in and out due to traffic, or the fact that this car wash tunnel doesn't seem to be as well-aligned as other ones from the same company, causing one mirror to fold in, but not the other?!? Again, this, does not happen in other locations of the same company Let's hope more car wash options become available in this county...because this one seriously needs improvement

Hoffman completely rebuilt the old Raindancer car wash into a state of the art new facility which…read moreopened in late 2025. Unfortunately, they no longer have the self service bays, but now offer free vacuums which is a big plus. When they opened the new facility, they were giving away free car washes for a couple of days and had some special on their Unlimited Car Wash Plan which included additional free car washes after the plan expired. I signed up for the plan, the attendant put a bar code on my windshield and I used the car wash during the winter. Overall, the car wash did an excellent job when first opened. And when first opened a lot of colored lights would begin flashing as the vehicle passed through the various stages of the wash. The final time I used the car wash fewer lights were flashing and for the first time an attendant used a hose to spray down the front of my car. It's uncertain whether the car wash was now providing all the features included in the paid for plan. There are two lanes vehicles use which scan plan bar codes which then merge into one lane while making a sharp left hand turn to enter the wash. Twice I almost got into an accident because a vehicle couldn't make the turn and had to backup as the lanes merged causing a near miss. The exit from the car wash is tricky and causes confusion. There is a yellow light and a small sign which states to wait for the green light. The yellow light may be on or off and green light seems to go on at random times. While waiting for the green light the vehicle may not be moving forward because the plastic track which propels the vehicle is now only on the rear wheels and can begin to slip. Many times I had to drive away and not wait for the green light. Finally, the vacuums work well.

This location is terrible! Staff purposely turned off all vacuums so customers won't come. They all…read morehid inside when they saw customers. It was 2pm! Lazy staff!

DO NOT GO HERE! Their conveyor belt is broken and they are not telling their customers. And their…read morestaff is unprofessional. I went this week and I was going to ask when I would be clear to go on the belt, and the second I roll my window down, one of their staff members begin flirting with me and insisting on getting my number, he went to the extend to stop cleaning my car to grab his phone and insist. He then told me to go, and led me the wrong way and my TIRE POPPED. I have yet to hear from the owner on being compensated for repair and roadside costs. The cheaper car wash price is not worth getting your car damaged.

Had my first car wash at Golden Arrow. The gentleman I worked with were outstanding and took their…read moretime and I am very happy with the service they provided this morning. Sunday mornings are a great time to stop in no lines!

I've been going to Broadway for 10 years now. They are honest good people that recommend what's…read morebest for my vehicles. I would recommend Broadway to anyone frustrated with their current dealer or mechanic. The service is professional, timely and at a good value. Ron Crowley

Oh, the irony in his response below... All of this, coming from a guy, who owns/operates a "car…read morewash" on the same property! So, when he tells the next customer, that car washes don't scratch cars, show them this review.... Capital District residents, beware of this scammer! They scratched my wheel during a tire removal. I shared a video of the damage & beforehand photos for proof. They denied causing the damage & stopped communicating like cowards. Not a stand-up shop, when a problem occurs. Beware...

Today I bought the best car wash and paid $17 for it. I was extremely disappointed when I got out…read moreof my vehicle and found that it had soap all over it. I figured,it would be wet as half the air dryers didn't seem to be functioning. I wiped the soap and water off with rags I had planned to use to clean the inside. (took about 3 rags) Then I tried to use the vacuum. I put $2 into the machine only to realize the suction was so terrible. I walked around the back and told the people working my issues and they offered to sent my van back through.....I had just finished wiping it down why would I sent it back through a car wash that neither rinsed or dried my van???? They did refund me the money I had spent using the vacuum (the reason for the 2 stars), but made no attempt to fix them. I.e. empty the tank, check the hose ECT. Don't go here. Don't waste your money. If anyone knows of a decent car wash please let me know!

Horrible customer service. Got turned away for some rust on our vehicle, no apology, swearing…read moreabout how he didnt want to wash "this f***ing thing". Almost had us rear end someone because he was waving us up and not paying attention. Now I remember why I don't ever give my money to them. If I could give 0 stars I would.

Thank you so very much South End Auto Detailing & Touch Free Car Wash for the fabulous detailing…read morejob on my hot mess of a vehicle ! Nick had to deal with the Christmas bags that left their shiny green glitter all over ...And worse (as in thank goodness it's been cold the last week), 4 deer ran in front of me last week while i was transporting 3 full containers of zupa de toscano soup (the sausage soup from Olive Garden).......it went alllllllll over the back of my car, along with some spills from a few food vendors. Never have i ever had such a gross car and Nick killed it today! He has an indoor place, so no need to wait until spring for your car to be detailed! He's a 5 star guy!!!!!!

Nick did a fantastic job detailing my 2014 car. His attention to the smallest details made my car…read morelook new again. Nick is a hard-working, very friendly small business owner and I will recommend his services to my friends. Thanks again Nick!

Great wash!!! Friendly workers, free vacuums, beautiful landscaping, great experience.read more

The dirtiest car wash I've ever received. $18 for a regular wash with hot wax. I had to go pay for…read morea car wash after. Do not waste your money here these people are ripping people off.

LAST TIME CUSTOER!…read more Just paid $45 for a car wash only to come home and do the job myself. Display, cup holders, console, dash and anything in the vicinity was not cleaned. Wipe marks were visibe but nothing was actually cleaned. Side view mirrors and door hardware were not cleaned either. Added bonus: the employees standing around the car talking while they could have been cleaning the car ... especially the one standing next to the floor mat cleaner expectoratng every few seconds. NOT A GOOD EXPERIENCE!!!!!

Always available and no lines. This place gives an excellent car wash.i use this car wash at least…read moreonce a week. Of course in the winter my car needs it two or three times a a week. I always get a good quality wash. The staff are friendly and professional.

I got gas here and it was good because then we could drive home the food is good superman spidermanread more

Good place to stop for Mobil gas, food, snacks, and large fountain soda drinks!…read more This Mobil station is conveniently located at the busy intersection of US 4 and Third Ave Ext, next to McDonald's.There are 12 vehicle fueling positions (pay at the pump for convenience), car wash, and the convenience store offers snacks, candy, small food items, cold drinks, fountain drinks, smokes, and periodicals. The store is bright and clean and the staff here is friendly. The food counter space inside this store is currently available for rent, which used to be a full service Domino's Pizza (moved up the road to Defreestville). I stop in here to fill up my big 64 oz soda jug with ice cold Diet Pepsi, which is only 89 cents plus tax, 96 cents total for the refill! This is a great deal to quench my thirst after my workouts at the gym or after dinner.