I'm satisfied each time I use Hine's Auto Service for my car repairs. There have been times when…read morethe parts that were replaced were inefficient and they replaced those parts, free of charge. The team of mechanics are very knowledgeable and always provide me with a simplified diagnosis of the issues and how they plan to resolve them. My Ford Taurus initially had many issues and since trusting Hine's Auto Services with all of it's repairs, I've been able to rely on my car to transport me without worries. When there were instances that my car wouldn't start or would break down, I knew I could count on them to assist me, in having it towed, diagnosed, and repaired! I'm certain, that I would have no interest in putting any effort into it, if it weren't for my faith in their abilities! I love you guys!

I want to be as fair as I can be with my review, I don't give a 1 star lightly, but in light of…read morespending over 500.00 on a fix that never happened and as you can see, my check engine light is STILL on, I think 1 star is fair. So when I took my VW in and it was looked at, I was told a spark plug and coil had to be replaced because of carbon build up, ok....autozone checked the code for me and it said nothing about that area, but I said hey they should know better then me right? I'm just a single women who doesn't know that much about cars. So I gave them ALL of my savings I had spent 4 months saving up and THOUGHT I got the issue fixed. Literally the next day, same issue is still happening, car can't idle without check engine light blinking and coming on, it sputters when it's warming up. Autozone had said the code showed the mass air flow valve was faulty, this place NEVER ONCE fixed that issue, they in fact ignored it all together and did what they wanted. At this point, they let me come back and they do the testing for free, and tell me we can replace everything again incase the parts were bad, again they do this for free, BUT here's the kicker. They never actually did another fix and here's how I know they lied to me. My carfax shows EVERY SINGLE TIME I have work done on it, no matter how small, it's on there automatically. My carfax shows the first "fix", but it doesn't show anything else ever being done to it. Hines Service Center, not only didn't fix my issue, they LIED to my face about fixing it a second time, AND they couldn't even give me paperwork on the second "fix" either. In short, I am out 550.00, nothing got fixed, they scammed me because i'm a woman and I can not recommend this place if you are a female driver, thank you.