Very helpful and knowledgeable employees…read more Knew exactly what we were looking for. Showed us options. Ends up merchandise was on sale.

Refused to replace the SECOND hottub cover that fell apart in less than 6 months. Unbelievableread more

Avalon Tub and Tile were contracted by our general contractor to gut and remodel our bathroom. We…read moreran into several major issues with the remodel. As homeowners we were concerned, but Bob took everything in stride and made it all work. The delays were frustrating, but the quality of work was excellent. Only suggestion is to be sure everything is in writing for better communication and understanding of timelines.

They refinished our bathtub. They do a fantastic job and are reasonable. Everyone I interacted…read morewith was great. I would highly recommend them.

Jeff is always thorough, prompt and dependable. He does not try to "upsell" unneeded services.read more

Jeff was very professional and great to work with...found the necessary replacement parts for our…read morehot tub and repaired it quickly even though it was an older model. Since it was a winter repair, he set up a heating unit for the pipes and came back to our property several times to check on things until all parts were received and repairs could be completed. No issues until recent severe storms and the panel stopped working-we called Jeff and he came out the same day and replaced it. Would definitely recommend!!

Made initial pool installation in the mid-90's and have always been there to offer assistance when…read moreany pool issues cropped up. Good installer and good support once pool is installed for many years thereafter.

Horrible building experience. Nothing was explained, when a mistake is made it was my fault and he…read moreeven threatened to stop construction. They use contractors and you never know when they are showing up. I personally know another customer that had the same experience. Auto cover was not the right type and sticks up over pavers causing a hazzard that I have to keep weights on so the cap doesn't blow off. Do not use. You've been warned!

Our relationship with Alpine Pools started with a hot tub from Tyler and later our dream pool, led…read moreby Jasen. We now have the most incredible outdoor space and use our pool every day during the summer. What makes Alpine special is that they do not just build pools - they build long-term relationships. They are always just a phone call away, accountable, responsive, and genuinely care about their customers. Choosing anyone else for a hot tub or pool would simply be a compromise.

This is my go-to pool store and has been for many years. They treat you like family and they always…read morehave what you're looking for. Definitely check them out.

Impressive collection of every plant one could want to buy in Pittsburgh! Pricing is ok, used to…read morebe better but inline with other nursery's.

Nice guys working there. They are polite and efficient! I definitely would go back. They carried a…read moreedging cement thats one of the best out there and not everyone has it in stock so we did make the drive from Shadyside to purchase it and when we arrived they had it ready for us i'de say these guys are on top of their game!

over 30 year customer. before Ryan took over. the office manager, bill, died sadly. now this year…read moreRyan doesn't answer calls. when he does, it's all excuses. had to threaten him with a lawsuit just to return my salt cell. Then he returned it filthy. What was once a great company under Tom Barth is no longer.

Horribly aggressive and dishonest. Unprofessional on every level. BBB could not do much about them…read morebut this type of business is what makes it hard to trust people.

Anthony was great to work with. Answered all our questions and took the time going over things with…read moreus.

Be very careful of their so called 3 year warranty. They do not back their products like you would…read morehope. You are still responsible for a $150 charge for the tech to show up and that doesn't cover the electronics. Electronics are only covered for 1 year. Tech =$150+parts+labor and my hot tub is only 1-1/2 years old. Do yourself a favor and shop around.

Never finished job; never contacted to explain numerous delays; overall communication abhorrentread more

I called the company and they were here as promised in about 3 days. Matt was the gentleman that…read morewas assigned. Matt was VERY personable and professional. It only took him about 1/2 hour to repair my Jacuzzi. It was a pleasure having him here. I would HIGHLY recommend Baker for your next project. It is a family owned and operated business and it was evident that they take a lot of pride in their work and reputation.