I've been looking for a reliable dry cleaner. A friend referred me to Chenille and I'm so glad she…read moredid! Everything they've done has been perfect. I've had a few things sewn and much of my winter items dry cleaned and all has turned out great. I highly recommend them too!

These guys are really good. Friendly fast and efficient service. The guy behind the desk has an…read moreamazing knack for names and always remembers you. They pick up and drop off which is huge. We've been using them heavily for laundry lately because the washers and dryers in our apt building are out of service. Everything comes back clean and folded nicely. I've had them clean a larger fur coat too which got vomit on it. They did a fantastic job. Would recommend without reservation.

This place is super friendly... they are always nice and personable... it's owned and operated by a…read morehard working family. I know dry cleaners we're struggling a lot during COVID so I'm happy to continue to give them my business - they deserve it!! Pretty good tailor too!

Got my clothes altered here and they did it perfectly. The owner is super nice and accommodating…read more Will be coming back again for future alterations and possibly dry cleaning!

Machines work well. The place is very clean and the people who run it are very nice. I use it for…read moremy dry cleaning and my weekly laundry.

I love, love, love the ladies who run this. I never thought I'd say I like to do laundry, but here…read moreI do! They remember everyone, service is incredible, and laundry drop off services are done in a timely and incredible fashion. Cannot recommend them enough!

In a world of rapidly declining customer service, Morris is the rare exception. Aside from doing…read moreamazing work at sane prices, they go above and beyond. There is a reason they have been around so long. My requests are always handled professionally and politely; I am very appreciative. My go to every time.

I did a thorough search after moving into a new neighborhood and after trying 2 dry cleaners closer…read moreto my new home. Morris showed consistently superior reviews and high marks for good value. I had one big question about special care for my go-to Lululemon dress shirts and the manager here answered my question; my shirts have come in pristine, pro-clean condition each and every time. I walk 20+ extra blocks and in winter take the bus past many cleaners with "good" ratings just to get the high value, consistent, high-result level of service I get at Morris Cleaners on 86th.

I get that costs are going up in every aspect of life but will it ever stop? Will be one day be…read morepaying $2 per 6 minutes of dryer time? I appreciate how the laundry mat is kept up but it's just hard to see the costs jumping so quick and drastically.

-1 for price, -1 for customer service, -1 for consistency…read more After putting on $4 smallest washer, a small load of all cotton whites, HOT cycle (same amount of bleach and soap as always)... I left seeing the clothes start to circulate in the wash & came back 30 minutes later to find my clothes still dirty and smelling of bleach. One t-shirt was even ruined with small holes from sitting in the bleach for 30 minutes without being rinsed. I showed the attendant there and asked if she can help to at least let me put it through the hot cycle again in a different machine. After speaking to her boss on the phone she tried to explain to me that there was nothing wrong with the machine "he said it's working" and that I had to leave my name and phone number for her boss to call me and explain if she was going to give me a free re-wash in another machine. I refused to leave my info as her boss doesn't need to explain to me clean clothes- he's not there to see the result of dingy, bleach soaked laundry. The machine hot cycle clearly isn't working. She told me that it's her job to take my info for the re-wash. What kind of management requests a phone call for a $4 wash refund to explain something he's not even there for?! Eventually she let me re-wash but no empathy, apology or even reassurance that she saw the dirty clothing and would take care of it with her boss. FYI I didn't add any soap or bleach to the 2nd wash just wanted a hot rinse and there was tons of suds and my clothes came out actually white... proving there was something wrong with the first wash and the soap and bleach was never washed out. On top of the poor washing, the dryer I put my clothing in, I could barely get the "delicate" button to switch on for low air dry and when it did, my clothing came out steaming hot and shrunk, so that setting didn't work either. I don't have high expectations for a laundry mat, except that my clothes come out clean, in a timely manner and do not get ruined. Any issues that contradict those basic requirements, should be addressed in an understating manner. Considering the pricing here is 20% higher than almost anywhere I've ever gone, today's experience definitely made me want to deter people from coming and having the same issue! 1 star for convenience and 1 star for speed on the days the units actual work. Fix your machines if you're going to charge so much and don't fight your customers over a single $4 load. Just look into it, NICELY.

Update May 29, consistently beautiful service, sweet people answering the phone and gentle making…read morethe delivery, also efficient and kind. They do such a beautiful job with my face towels, which I use to remove my makeup, and they look like new! They fold the clothing beautifully and it's just such a pleasure working with these people at this great business. Thank you so much you all!

Really nice guys. Reliable. They always mend my crappy laundry bags. Can't go wrong.read more

I used to live next door to this laundromat in college and used it nearly every week. Recently, a…read moredecade later, I found myself relying on Jian's once again after a washer/dryer breakdown. Jian's is pretty busy on Sundays but you still always manage to find a machine. Prices here are the cheapest after surveying the area. It's a no frills laundromat and the machines work well. No complaints here! I think it was tough to find a self serve laundromat on the UES, so i'm glad Jian's is still there!

Good laundromat, they get me right every time without a hiccup. Nice service with the wash n fold…read more Have yet to be disappointed!

Best laundry place in the neighborhood by a big margin! The people that work there are incredibly…read morekind and the service is very inexpensive. Highly, highly recommend

This place is super affordable, the staff is very very nice, and they are often able to do same day…read morewash and fold. They also do all of their laundry on premises unlike a lot of other places.

Always busy so arrive early, especially on the weekends otherwise the weekdays aren't so badread more

They changed owners and my white laundry came back with pink stains all over it. Before the new…read moreowners I would have given them a 5 star rating. My clothes were always clean and impeccably folded

I regret to have to give this review ( since staff and service at John's are friendly)…read moreI'v noticed over the years items missing from my laundry....socks...which is normal over time; but I buy $$$ socks in Europe and last year bought dozen pair of which, I only have 2 pairs left. This really didn't occur to me until recently when my favorite bandana went missing; then 2 days later an entire set Boll and branch sheets ( top sheet, bottom sheet and 2 pillow cases ) all went missing......then I realized I bought 4 pillow cases and all are now gone!! To replace them is $400 and no offer is made.

I've been going here for years and like the friendly staff and fast service. Highly recommendedread more