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    Split & Stack

    5.0 (1 review)
    Closed 8:00 am - 4:00 pm

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    3 years ago

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    Sven R.

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    DownTrees - Mixed hard woods ready for order

    DownTrees

    (2 reviews)

    AVOID THIS BUSINESS UNLESS YOU"D LIKE TO BE CALLED A NASTY BITCH, ASKED IF YOU"RE SINGLE THEN TOLD…read moreHOW MISERABLE THE MAN MUST BE !!! Eric and I had a miscommunication about delivery of firewood; I thought he was coming in the afternoon as he said on the phone. By 7 p.m. I assumed he wasn't delivering and I took the check off the door I had left for him during the day, and went out. I get a text at 8:15 p.n. that he and helper are at the house. He starts yelling at me on the phone. I come home and it gets worse --- he is screaming about how I don't want the wood, how it is a lot of work, he was working all day and he is angry people only care about themselves. He wouldn't let me get a word in edgewise, I was trying to show him the tape on the door where I had literally just removed the check, and explain that I thought he wasn't coming, I went inside to get the check to show him, he is still being a mouthy jerk. I drop the F-bomb because he screaming at me an not letting me say anything. He says he is leaving to which I say fine; his helper apologizes, he yells at his helper to get in the truck and they storm off. That is know way to treat another person, much less one you are trying to do business with. His business communication skills need improvement. He wanted texts of details and I asked for him to confirm receipt, which he did not. I email and asked for a confirmation, and did not receive it. I called him on day of delivery to confirm, and that is when he said that his he would be by in the afternoon, after initially saying morning. AVOID THIS BUSINESS!!!!!!!

    I called and ordered fire wood and it was delivered in about 2 hours. the price was reasonable, and…read morehe even brought some kindling. The wood was well seasoned and there was a nice variety of woods.

    USA Tree Services

    USA Tree Services

    (25 reviews)

    USA Tree Services were professional, punctual, and incredibly meticulous in their service. Their…read moresalesman David Castro was very helpful with answering all of my questions for a massive job involving the removal of 12 trees from my property + stump grinding and trimming branches protruding from our neighbors' property. We were admittedly a little nervous when their quote came in much lower than other competitors that we had visit initially, but the entire crew that showed up were extremely efficient & courteous. They answered all of our questions and guided us through the process seamlessly. I highly recommend anyone in the NoVa area to consider USA Tree Services, and ignore the discourteous responses from some frankly unreasonable individuals on here.

    Worse service I ever experienced. I signed a contract with with USA Tree Service to trim four (4)…read moreof my beautiful roses that have been in my back yard for 11 years. When the employee told me the job was finished, my beautiful rose bushes were not trimmed but butchered to the ground. I called the office and all I received from the receptionist was 'SORRY'. No plan was made by this company to fix the mistake. I made phone calls and emails, made a review on Google. Mike from USA Tree Services called me and asked if I would please remove the review because they were receiving many calls over what I wrote. In good faith, I removed it, explaining to Mike, that I wanted a contract written from his company, stating that if in one year these (4) rose bushes did not grow, they were responsible to replace with new scrubs. I then received a Statement that said: PRUNE down (4) rose bushes in the backyard area. This does not sound like a contract to replant trees in a year if there is no growth. Another email was sent out and another review was put on Google. I then received an email from USA Tree Service, stating , We appreciate the opportunity to work with you and value the trust you've placed in our company. As part of our 'COMMITMENT to QUALITY SERVICE & CUSTOMER SATISFACTION', we agree that if the rose bushes planted as part of our project, do not return in the spring of 2026, our company will replace two (2) rose bushes at no cost to you. I HAD FOUR (4) ROSE BUSHES THEY DESTROYED. This agreement reflects our dedication to standing by our work and maintain a positive and lasting relationship with our clients. THIS CUSTOMER SATISFACTION MESSAGE SHOULD BE DELETED. IT CERTAINLY IS NOT TRUE.

    Split & Stack - firewood - Updated May 2026

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