Great place for nails and relaxing and Haircut. Very kind staff and they always try to make you…read morefeel comfortable.

This review is base on my experience. I visited this location base on the google rating not…read morerealizing the poor rating on here.. I called and asked if my best friend and I could get our services down at the same time, and they said they have 3 people available to work on us. I decided to pick this location because of the reasonable pricing.. or so I thought.. We were both seated in the pedicure and shortly after Phi started on my best friend. About 5-7 mins later, Rose started on me. There was very minimal conversation. The technicians frequently asked Vivian what kind of service we wanted instead of asking us directly. The third technician never started on either our nails. After my best friends pedicure, Phi did her gel manicure. She didn't do a great job at painting (as shown on photo; you can see it's on her skin) & she didn't scrub/file the callus on her toes. The gel on her hands wasn't eventually distributed so some part is shiny and some part is matte. They asked me to sit at Vivian's table so she could start for me. But because I couldn't figure out a design, she decided to start another customers fill.. she didn't even say anything to me (about skipping my fill and working on someone else) She would turn over and quote me pricing on designs for nail. When I was like I'm ready, she's like okay. After this customer. By then, we had already been at the salon for 2 hours and she said she was willing to stay after the shop is closed to finish my nails.. When she realized that I didn't want to get my nails done anymore, she asked me if I wanted to come back in the morning. My total came out to be $57 for a gel French with callus removal $38 gel manicure best friend $27 basic pedi $3.25 credit card fee I spent more than I usually spend in California. $57 for a gel pedicure when I pay $34 back home is outrageous. Same basic pedicure service.. The staff was very friendly. But the customer service and promise of having 3 technicians working on us and us being there for 2 hours with me walking out with my nails not being done is the reason for the 3 stars. I would not returning.

I just moved to town and had Yvonne do my color and cut. She did an excellent job. We have moved…read morealot and I have never been pleased with a hair dresser, first time!! I will definitely be going back to Yvonne! She is very talented and a very pleasant person.

Laid back atmosphere. Great bunch of women working there. Savannah is fantastic, she's been doing…read moremy hair for years.

A little too thick but next time we will adjust that. Overall, I was taken care of really quickly…read more It was my first time and I will be coming back. The place is small but I'm okay with that. Jennifer and another lady took care of me and they were very nice. We chatted and got right into business. I spent $115 (gel + tip + shape "coffin" $5) I asked for round and the manager said it's still a charge + pedicure + extra scrubbing around heel $5 (basic spa$30) I gave a $20 tip. Total $135. This place does do haircut and eye lashes next door. I met a lady today who got her eyelashes done and they looked good. Very natural. Might consider. They have so head spa next door as well. Pretty much all in one. I do plan on going back to get a haircut and blowout. Lady said it starts at $55 even with really long hair. Taking her word for it plus on their website they should have a 20% off claim offer if you text the number Didn't get a chance to ask about that due to the manager being busy.

My first time here, and I can say I walked out with an every two weeks appointment! So nice and…read morefriendly, and if you need to get your feet done, call and ask for Tammy!

Date of Service: 03/13/2025 Service: Benchmark Haircut…read more We're new to the area, and my husband was looking for a good place to get regular haircuts. Before moving, he usually went to a local barber or Great Clips. I had taken my brother to the Boardroom Salon at the Alliance location a couple of times a few years ago, and he had a great experience, so I thought it would be a nice surprise to book my husband the Benchmark Haircut since we moved back to the area. I chose the premium service over the Express Cut because I wanted him to have a moment to relax and unwind. The Benchmark Haircut is advertised as a high-end service designed to leave you feeling refreshed and pampered, but his experience was anything but that. From the moment he walked in, the atmosphere was chaotic. The two stylists spent most of the appointment chatting loudly across the room, barely paying attention to my husband or engaging with him about his haircut. Kids were running around unsupervised, one screaming the entire time, and the whole place just felt disorganized and unprofessional. Since this was a surprise and my husband had never been to this salon before, he had no idea what to expect, and the stylist was so focused on her conversation with the other stylist that she couldn't take the time to explain what was included in the service. Instead of the relaxing break I had hoped for, he walked out feeling frustrated and annoyed. For the price of a premium service, we expected way better. The whole experience felt rushed and impersonal, and no one seemed to care about the environment they were creating. My husband kept saying how awful the experience was and that he would never go back. Given the cost and the reputation of the Boardroom Salon, we left feeling really disappointed. Not only did my husband leave more stressed than when he arrived, but I also couldn't help but feel like I wasted money. I regret recommending a place that treated him so poorly and lacked the professionalism we expected. A salon of this caliber should have done a better job of providing a peaceful and enjoyable experience. The experience was frustrating from start to finish.

Walked in for a simple hair wash. Staff was very courteous and welcomed me right away. The…read moreatmosphere was very laid back and chill. Didn't have to wait long for my service and i was very happy i went there. I'll def come back soon.

Customer service is absolutely the worst. Constantly canceling appointment times, hairdresser…read moreovercharges then makes you put up with her whiny kids. Get a babysitter please! You can afford it with what you charge.

I've been seeing Rosie at You're So Fine for waxing and threading and highly recommend her! She's…read moreprofessional, friendly, and always makes me feel comfortable. Her prices are very reasonable, and she does an amazing job. If you're looking for someone you can trust, go see Rosie!

I keep giving this place chances because it's conveniently located for me, but it's definitely gone…read moredown hill. There used to be a lady who was really good. The last few times I've gone in for eyebrow threading I end up having to pluck a little when I get home because there is still hair left. The last time I went I kept pointing out there is still hair left and I ended up with UNEVEN brows. So now I'm at home trying to even them out on my own. Also, it's very unprofessional for them to talk amongst themselves while with a client, especially if they stop threading to keep talking. No idea what is being said since it's another language, but that's beside the point.

I have been going to this place for years, recently they seem to have new techs and they are not…read morevery good. Prior to yesterday visit the tech did not thread my brows even and left a patch. Yesterday I decided to get them waxed, she burned the top of my eye lids, I am going to stop by today to speak with management, it's one thing to over thread or pluck or leave hairs and it's another to burn someone's face. I will not be going back after over 5 years of going to this place.

I have been getting my eyebrows threaded and tinted, along with microderm facials here every month…read moresince July 2018. I just tried the hot oil hair treatment at my last visit and was NOT disappointed! The scalp massage alone helped relieve the headache I walked in with. Both Bobby and Renu are aesthetic masters! I always look forward to my appointments at Universal Threading :-)

This is THE PLACE! I've been coming for the past 5 years & will continue to come back. Threading,…read morewaxing, nano needling all 10/10 Renu is the best!

They don't listen very well. Customer service should be #1…read more Overpriced A simple pedi, no polish. A simple mani, no polish and clean-up wax my brows- $70.00 I've had better and less expensive service in high price San Diego You have lost my business

Absolutely LOVE this place!!!! I'm very picky when It comes to hair salons, and Courtney Hailey is…read morejust the best! I'll never go anywhere else- everytime she does exactly what I ask for and I always leave here so happy! I also get my lashes done here and Kim is fabulous! Pricing for everything here is great and everyone is so nice and I have absolutely no complaints!!!!