1. Sponsel Eye Experts

1. Sponsel Eye Experts

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San Antonio, TX

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Sponsel Eye Experts

4.6 (7 reviews)
Closed 8:30 am - 5:00 pm
Updated 3 months ago

Services - Sponsel Eye Experts

Eye surgery

Eye exams

Laser vision correction

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1 year ago

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4 months ago

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5 months ago

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11 months ago

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9 months ago

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3 years ago

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Nicolau, John: John Nicolau

Nicolau, John: John Nicolau

3.8(14 reviews)
7.6 mi

These folks are just great. Always looking out for you and the best possible outcome for your…read morevision. Very caring staff and the Dr are just fantastic

I was referred to this practice after a regular eye exam with an optometrist. The staff is…read morepleasant, but the long waiting time is disrespectful of the patient's time. Over the years, the waiting has only gotten worse. Don't bother showing up on time for your appointment. They're ALWAYS LATE. I've been going to this office for a few years. At my most recent visit, I waited nearly an hour. I was literally getting up to walk out when they finally came out to the lobby to call me in for my appointment. Once you make your way past the waiting area, it's more waiting as you're escorted between rooms for various test. Clearly, they are scheduling appointments so that they overlap. This technique ensures that the doctor remains busy all the time, while you wait and wait and wait. The communication between the doctor and patient is minimal. You can spend an hour or more shuffling between one eye test to the next, but the results are NEVER shared with you. If you ask for specific results, such as eye pressure readings, they will be provided. If you don't ask, nothing is shared with you. What about all the other tests that you just had? What were they for? How did the results compare to previous results? Have things changed? In my opinion, they're "too busy." They've opened a 2nd location - both are a far from each other. That means each location has half the available appointment times, as the doctor splits his time between venues. The website boasts of a portal for you to review the results of the exam. Information is never posted to the portal. Never. The waiting area is sterile with only standard office chairs. If they expect patients to wait for their appointment for up to an hour... or longer, they need to set up areas where patients can get some work done. Install high tables with USB ports and lots of outlets.

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Nicolau, John: John Nicolau
Nicolau, John: John Nicolau
Nicolau, John: John Nicolau

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Sponsel Eye Experts - opthamalogists - Updated July 2026

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