This place has so much potential but they don't manage it well. No floor guard and kids are going…read moreeverywhere. It's a Saturday night and it's full of little ones with skate mates running in the wrong direction and left to right. I went and talked to them at the front seat their reaction was sorry. Come on that's a horrible response. Not let me get on the mic and try and fix the craziness that's going on. People get hurt because of this. It's been this way the whole night too. If you are a good skater please be aware this might not be a good place for you. Very frustrating!

I recently bought roller skates so I wanted to try them out at a rink. This skating rink is the…read moreclosest one to my house so I decided to give them a try. This place opens at 2:00 PM on Sundays so I decided to drop by at 2:00 PM to beat the crowd. Y'all...there were quite a few folks there. I was surprised to see so many people. Parking was easy. My admission was a bit lower because I had my own skates. It was $10 per person for my husband and kids. There were 3 birthday parties so that might be why there were that many people there on a Sunday. The inside looks like the skating rinks I went to as a kid, which was fine with me. My main goal was to skate so I could break in my new roller skates. I was pleasantly surprised by the music selection. It was a good mix of old and new school music. It was very family friendly. I didn't try any of their food or visit the restrooms so I can't speak on how those things. There were a lot of kids here. I'm going to have to check to see if they have an adult skate night because I did have to watch out for the little ones, but it wasn't too bad. Overall, I had a good time and I'll probably be back soon.

Great space. Love the wood floors and larger skating area. Better music than Insanity. Staff was…read moresuper friendly.

Be careful letting your children play their games. They pair up young children to older children…read morethen yell at the young child when he questions why. My grandson fell and hurt his back and wrist and no one came over to see if he was hurt and he was. Why do you pair a 9 year old to skate against a 18 year old. The lady at the front desk was very ugly to him and would not let him talk. They gave the othe contestants all winner up tickets but not him and he just wanted to know why. I grew up skating and so did my children it should be a fun experience for all.

We had a birthday party here yesterday, when we first got there they weren't even ready and still…read morehad another party going even when we got there right at our allotted time. 2 hours for 400$ is absolutely insane price gouging that only included some skates, 2 pizzas and 2 hours which you have to find time to eat and drink and open presents in that time as well. then they also rushed us out the door even though they were late setting us up because they had another party booked right behind us. I seriously hope that someone else opens a skating rink closer and does right by people.

Really bad customer service they were mean to me and my friends I do not recommend by sides on…read moreserver the experience was great.

If I could give zero stars, I would. I traveled from Tuscaloosa, AL to Fultondale, AL for my…read moreGod-daughter's 9th birthday party. The party was supposed to start at 3 pm, but when I arrived at 3:30 pm, nothing had even begun. My sister and her guests were seated in the corner where we waited for over an hour. When we finally got into the room after 4:30 pm, nothing was ready! We had to decorate the room ourselves around the guests, and the pizza took another 30 minutes to arrive after requesting it from the manager. My daughter had turned in one of her Nike Panda Dunks for skates, but shortly after, she decided not to skate anymore. When she went to retrieve her shoe, the one they gave her was worn-out and dirty, and when they brought a second one, it was the wrong size. I went to the front to find the correct shoe, and they couldn't locate it. I waited an hour while they searched, and even the security guard got involved, asking me questions. When I pointed out the employee who took the shoe, she seemed clueless and disappeared after a brief attempt to help. The security guard informed me that they spoke with the owner, and his solution was to keep the other shoe and give his staff until the end of the night to find the missing one. I explained that we were headed to another event, and my daughter couldn't leave without shoes. The owner refused to accommodate us, stating I was being rude for not accepting his suggestion. He hung up on me after saying that was all he had to offer. At that point, I lost my patience. The owner took no responsibility for his staff's mistake, nor did he try to see things from my perspective. The manager made me go outside to talk, and I told her I'd be filing a police report since my property had effectively been stolen. Meanwhile, the employee who disappeared came back with her colleagues, and they took a break while the rest of the staff searched for the shoe. One of them apologized, but when I tried to ask questions, another employee rudely interrupted and rolled his eyes at me, saying, "It's not her fault, didn't we refund your party?" He clearly hadn't even spoken to me before that, as it wasn't my daughter's birthday party. It turns out, they had refunded another party because they had been waiting just as long as us without receiving pizza, drinks, or even a greeting. The entire situation was chaotic. After the police left and I realized I wasn't getting anywhere, I gave my address in the hopes that the owner would send a check if the shoe wasn't found. With all the stores closed, I couldn't buy new shoes for my daughter, so my sister gave her own shoes to my daughter so we could still attend our dinner plans. Thirty minutes after leaving, the manager called to say the owner had decided that if I bought new shoes, I could return the next day for reimbursement. I had suggested that earlier, but the owner dismissed it. I ended up having to stay the night in Fultondale to avoid driving an hour back and forth again. The manager was incredibly apologetic the next day, and they reimbursed me, but the entire ordeal was a massive inconvenience. The staff did their best, but the owner was rude, dismissive, and completely unprofessional. If it weren't for the manager, Caliegh B., who fought hard to resolve the issue, I doubt I would have received my money back. I will never return to this establishment. And, yes, we missed the entire party while I stood around for over an hour waiting for them to search for the shoe. All the other guests had left by the time it was over.

My family has been traveling for a few weeks. We couldn't decide on where to go for our summer trip…read moreso we decided to see how many skate rinks we could skate at before returning home. So far we are day 5 and have skated at 5 different rinks. #11 rinks since NYE! This rink has the best floor of all of them!! It is so easy to skate on it. Nice and smooth but not overly slippery. The floor is clearly marked for newbies to know the area they should stay in without getting in the way of the more advanced skaters. We certainly aren't advanced skaters and hate feeling like we are holding people back. This place is great!! The music was awesome. We watch regulars helping new skaters with points and advice. Overall this has been our favorite rink yet!!!

I am not sure why yelp would allow the only other reviewer to use language such as they did, but…read moreanyway......small town rink.......clean skates, low prices, always been fun. Blacks, whites, Mexican kids always having fun.........

My kids love coming here! Such a fun time anytime we visit. Great price... skates in good condition…read moreand the staff is friendly! We have hosted a party here previously and it was great as well. Glad to visit anytime we can!

1st time here and we definitely will be back. My daughter attended a birthday party here. They have…read moreskating of course as well as laser tag. They have an arcade and vending machines. They also have food like nachos, pizza, drinks etc... to purchase.

My girls love skating here. The focus of this place is definitely on ice sports (skating, hockey,…read moreetc) but they also have open skate times for the family and it's a convenient blast. Ice skating isn't really a southern sport, nor is hockey, but what is southern is having fun while you're doing something you like to do. Also known as the Huntsville Ice Sports Center, if you like to get your skate on then this is the place to come. Bring your own or rent, dress warm, go skate. Were there weekly, maybe we will run into one another

First off this place is clean. I mean super clean. Bathrooms were clean. Floors everywhere and…read moreeverything seemed clean. I don't know any workers there but they all seem to take pride in their work. We went to watch curling. Had a great time and one of best spots is above the rink. It is very chilly up there so bring a light jacket. But a great place to watch curling. Only thing I do not like is price of food and what you get. We got fried pickles for 4.00 which seemed like a decent price for an app. They gave us about 11 fried pickles which all together was maybe 1 full pickle. Very expensive when usually you get at least double that as an app at any restaurant. We had thought of getting food there but once we saw the portion. We chose to go to a restaurant for dinner.

I love the beautiful wooden floors & the lights are top notch. I attend the adult session on the…read more5th Sundays of the month. I can't wait to see what the future holds for this amazing rink and it's community. God Bless, The Nanny Jam