Arturo Hoyos arrived on time was professional and did an absolutely amazing job on my carpets will…read moredefinitely be using Voda Cleaning and Restoration again

Poor Customer Service. I contacted this established 2 times, leaving messages, and could not get a…read moreresponse/call back from them. I won't bother them with a third time. To those of you who like them I assume it is because they responded to you. I can see my first inquiry may have gotten lost of misplaced but my second inquiry was lost also? Not sure why they won't respond to me but I moved on. I just want the company to know that they are ignoring customers. May check in on your employees?

I just have to give a huge s/o to JR with Titan Restoration; not only does he responds immediately,…read moreJR goes that extra mile and does an amazing job.

My mother's house had severe water damage,my insurance recommended Titan Restoration of…read moreArizona,they are an incredible team who do honest great work! My mother's home looks fabulous,they walk you through everything and explain step by step,no bull here!! From the bottom of my heart I would like to thank,Jose,Bob,Caesar and United Matinence,they are the ones who got the job done!!

Update to my original review. On August 27, the towel bar in my bathroom unexpectedly detached…read more Upon attempting to reattach it, it was discovered that the screws had been screwed into a hollow opening of the wall filled with a paper/cardboard material--rather than being properly secured. This concealed issue would not have been visible had the towel bar not fallen. As of 8/28/2025, the cardboard was removed by the owner, Roy who proceeded to explain "it was a quick fix," and the bar was affixed to satisfaction, however the method used to install it to begin with is unacceptable and raises serious concerns about the integrity of other completed work in my home. While I appreciate this being cared for, I was also asked to remove my review from BBB however, in good conscience, I wanted to document and share my experience in hopes of saving someone else from the same outcome.

I had a water heater failure that resulted in extensive sheet rock damage The process of drying…read moreout, cleaning up and repainting was traumatic I was dealing with insurance requirements and the owner was unpleasant- demanding money before work was completed It was ongoing and very unpleasant Never again

My water heater burst and water went through many parts of my home damaging cabinets, walls and on…read moreand on. I called Quality Restoration and they were there so quickly and started immediately to dry up the property, remove all of the kitchen appliances and check the walls. Lem was great in helping me deal with the insurance company that, of course, wanted to downgrade how much they reimbursed me. Quality Restoration then did all the repairs and got things back in shape. They did a great job! Hats off to Lem and his wife Kristi for all their help!

I am writing this 5-star review for Quality Restoration as a happy customer. They just completed…read morerenovation/repair of damages to our home caused by a July 14, 2024 Tucson monsoon. Our neighborhood (the 85745 zip code) was hit hard by that storm, with lots of homes damaged - many far worse than ours. Our home was built in 1971, and has had multiple additions/renovations in its 53 years. The most significant damage from this storm was to the unwieldy 1971 era, 96" by 96" floor-to-ceiling sliding glass doors in our dining room (the storm bent the frame inwards and the doors were precariously left jammed in place), and significant water leakage through the 1971 era dining room window. Quality Restoration was able to replace the sliding glass doors, rebuild the wall to install a 2024 era sliding glass patio door, repair/replace the water damaged drywall/insulation below the leaking window, seal the replacement 2024 era double paned glass window, and repaint the dining room and the attached hallway. The job took four days (exactly as estimated/quoted). I will attach before and after photos here, but most importantly, I wish to add some commentary about the company and personnel. "Quality" is an incredibly apt name for them. They have all the elements of great customer service -- they listen to the problems, propose solutions, adjust for your budget, answer the phone when you call, communicate when things will happen, meet deadlines, quote cost before the job and stick to those quotes unless there are changes in the scope of work, and are meticulous about arriving when they promised, keeping the jobsite clean and leaving it clean at the end of the project. They don't cut corners. It's just all around "quality" work. Special shout out to Lem and Kristy Nash (owners) and Pete (the project manager) for their ability to adapt and work around obstacles and problem solve. You will not be disappointed if you use them.

Marc, Cary and Luis showed up at my house and immediately went to work. They did an excellent job…read moreon my ceiling, and they worked quickly and professionally and paid careful attention to detail. They made sure that everything was done right, and they kept the area tidy. I highly recommend them.

Marc, Cary and Luis textured and painted my garage and the end result was perfect. The job was done…read morequickly and the crew left everything spotless once the work was completed. I also appreciate their attention to detail with the entire job. Will definitely be using Pro Finish for any future drywall needs and would highly recommend them to anyone else needing drywall work.

Dustin and his crew did a great job on a mold remediation project for a home we recently purchased…read morein Tucson! We can't thank them enough for their thorough approach, great customer service, and getting things done on time and within budget!

In January 2013 I came home to fifteen feet wide of water flowing out of my garage. As I ran into…read morethe house I was shocked to see several inches of water on the floor of my kitchen and laundry room. The water was pouring all over my new cabinets, soaking the walls, ceiling and flowing into the garage. I was devastated to see my newly remodeled home in such disarray. I called the insurance company and they suggested I call one of their "preferred" restoration companies. I didn't even think that I could choose who came to my house since they were paying for it so I setup the appointment which wasn't until the next evening. I couldn't believe I had to wait a whole day to start the cleanup. About an hour later I called a friend who explained to me that I could choose who I want to come and do the cleanup. He gave me the number of Dustin at Advanced Drying. I called Dustin and he said he could be over to assess the damage that evening. Less than a few hours later he showed up and got started. He was very detailed oriented. He went over everything with us so we would understand what the cleanup would entail. He assured us that the cleanup part would be painless. The next day his crew showed up ready to demo. They put down plastic covers to protect the floors and cleaned up every inch of garbage and dust. They were very courteous and kind to my husband and I, our children, and our animals. They took care of everything and made it very comfortable for us. I hope I never have another flood but if I did, I would definitely use Advanced Drying again. They are the best in the business and customer service is their number one priority. You can't go wrong with Dustin and his crew. Thank you for making a terrible experience bearable for our family.