WOW! What a fantastic company! From the very first time I contacted them for solar panel cleaning,…read moreto the moment they packed up their ladders and drove off, I was so pleasantly surprised by the incredible professionalism, high quality of work, and very reasonable rates. I reached out months ago on the recommendation of a co-worker. I asked about solar cleaning and gutters. Their quote was very reasonable, especially given that it is a second story home with gutters that had NEVER been cleaned in the last decade at least. And same for the solar. A family emergency came up and I didn't move forward at that time. Fast forward 4 or 5 months and I reached out again. He responded right away and confirmed the details, honored the original quote (which impressed me as costs EVERYWHERE have gone up), and was able to schedule for a very convenient time without any difficulty. He also asked if there were any other services I was needing, which is when I discovered they do window cleaning, window and door screens and dryer vent cleaning as well! I did ask for them to quote me for a sliding screen door replacement, which was another great value, given the upgrades for the heavy duty screening and preferred color. And then the crew showed up...right on time, ready to go, and absolutely delightful people, every single one! It was a crew of 4. They got to work immediately and were thorough, cautious and hard-working. While they were working, I asked the crew leader about a quote for two window screens. Such a good deal that I said yes and they cleaned and rescreened as well as installed them on site as the other work was being done! And they did the final measurements for the sliding door to be made. They also asked if I wanted them to check the dryer vent and did so with no obligation for cleaning. I am sure I have literally never had the dryer vent cleaned in the almost 20 years I have lived here. So it was SOOOOOOOO full and needing to be cleaned badly. With another very reasonable price, I had them go for it! And it was done in no time at all. They did ALL this work (20 solar panels cleaned, gutters that literally had whole plants growing out of them completely cleaned and flushed, 2 windows re-screened, new door measurements taken and dryer vent cleaned), with the kindest, most non-judgemental, professional attitude. And they did it in UNDER 2 HOURS as a team! If you have a chance to use them, I would highly encourage you to. They truly care about their customers and about doing the absolute best job they can, and they make it affordable, too!

I am getting a bit tired of writing five-star reviews for Five Star! LOL I have lost count often…read morehow many times I've used them. Yesterday it was for window washing (1st time) and power washing (2nd time). Fast and good work as always! Donnie always gives me a fair price and was willing to work with me when bundling services. No, he's not the cheapest, but 1) you get what you pay for, and 2) he gets it done ASAP--I called another company before just for a comparison quote, and they said it would be two weeks before they could do it--Five Star came in under two days! I would deduct a quarter star only because they forgot to mention they accidentally broke one of the outer window trims on a garage window --it was very brittle from facing the dry afternoon sun for 20 years, so I completely understand; just wish they had mentioned it. I added that quarter star back because upon arrival, Jerry the foreman pointed out that one of the front screens was busted from age/sun and offered to replace it for a great price--important when selling a house! For many years, I have used Five Star for gutter cleaning, dryer vent cleaning, screen replacement, outdoor window cleaning and power washing--and they're just as good as ever. Thanks!

I have used Juan 3 years in a row and he has done a fantastic job! He is reliable and detailed in…read morehis approach. He is worth the investment!

Thank you Juan. Great job on cleaning my Windows. They look crystal clear and great pricing. I…read morewould highly recommend them

good job father and son working as team /. they could…read morehave vacuumed up a little.

Reliable and outstanding work on solar panel, skylight and…read morewindow cleaning. Very reasonable pricing and timely service. Have been a customer for over 7 years and they are the best. Have tried other companies and Casper's is by far the best for Service, Quality, and Price. Dick & Sharon in Woodbridge

The team arrived on time, very professional. I have a two-story house with a lot of windows so it…read moredid take them a little bit of time. Once they finished the first half of my house upstairs, the gentleman asked me to take a look, and if there was anything that they missed or I wasn't satisfied with, they would fix, but by the time they finished the second half of my house I was in a hurry for an appointment so I didn't get the chance to double check the rest of their job. The next day, when the sun was shining through, I noticed some marks that were missed and some water spots from areas that maybe dried before they were able to squeegee it. I contacted the company and he sent them out right away on the next business day to take care of it. I highly recommend this company! Thank you for the great service! Will definitely use again in the future!

Some confusion going on. I had power washing done on my home. I was quoted a price by phone, but…read morereceived a different, higher estimate by email. It was no big deal and I agreed to the higher price, but the technicians came to do the work with the lower price. Again, no big deal, but still confusing because it's not clear what I'm paying and price should be clear (especially if you are pre-writing a check). I confirmed the time of my appointment on several occasions which made it confusing when my technicians arrived an hour later than they should have and I had to ask for an ETA on their arrival. I suggest rather than committing to an exact time, provide a range and flexibility. That way customers can decide if that range works for them. Being on time and providing status updates if you're going to be late is a professional curtesy especially for customers on tight timelines. The cleaning was done nicely, but I did later notice spots in corners that were missed (i.e., behind doors). The front porch area was cleaned, but then the technician blew leaves back on it. They do answer their phones unlike other competitors that you just cannot seem to get ahold of no matter what. However, their power washing is a lot higher price than other competitors. Unfortunately I don't have time to have them come back out and fix anything they might have missed. I'm strapped for time as is. I'd work on communication, attention to detail, and leaving the place clean. Also, consider putting before and after pictures in some sort of written professional document like a PDF you can leave with the customer same day with a receipt before you leave.

I am very pleased with the window cleaning and gutter clean out of my home performed by Fernando…read more He is most professional and clearly explains what the job will involve. I was very impressed by how hard working he is and his attention to detail. I would highly recommend this company for their advertised services. Thank again Fernando.

Fernando contacted me immediately with a quote and we set the solar panel and exterior window…read morecleaning appointment. Today Fernando showed up on time, he called me about 20 minutes prior to his 8am start time to tell me he was on his way, much appreciated, he was ready to do the work with all of the tools and materials necessary upon arrival. He went right to work when he got here and didn't waste any time. My solar panels and windows are squeaky clean! I'm very pleased with the job he did and will definitely recommend him and have already put him on my calendar for this time next year. He also said he'd contact me a few weeks prior to my next cleaning date. If you're looking for a hard worker who does an excellent job, hire Fernando!

He did an amazing, thorough job over two days cleaning my roof, gutters, and solar panels, plus…read moreinstalling bird proofing mesh and spikes. The quality of work is superb, and he provided before-and-after photos. He is professional, polite, and a respectful business owner who explains everything clearly. His prices are very reasonable and not overpriced like competitors. Several of my relatives have used him, and now my neighbor is signing up too!

Great work and a very awesome guy! Dennis you're the man! Added the fencing of my solar panels on…read moretop of the cleaning of the gutters and solar panel. Will book again next year!

Great job did everything they said they would do. Will be…read moreusing for my solar panel cleaning in the future. !!!

We had them treat our roof for moss removal. We were dealing with our insurance company and a…read morenon-renewal notice. David and his crew were outstanding to work with, and we are very pleased. We would highly recommend them to everyone. Great customer service and support. Thank you David

They are professional, on time, did great work, and went above and beyond. They cleaned our…read moreexterior windows, screens, and solar panels and they look great. I bought a new house about 5 years ago and put this off because I thought it would be too expensive. But price was fair and very reasonable. They now have a customer for life and will have them come once a year. I highly recommend.

Phil was referred to us and to make a long story short, his work is phenomenal! He cleaned our…read morewindows and solar panels. Three take aways: 1. Professional 2. Personable 3. Trustworthy After hiring window washers in the past (who's work wasn't the greatest) I now have piece of mind knowing I have someone like Phil to do this every year. One less thing to worry about.

We've used Birds several times and they are our go to when we need our windows cleaned. They are…read morefast, efficient and easy to work with.

I was looking at yelp and looking at reviews and decided to got with this guys. I called last week…read moreand spoke with Mason and he book me for next week. I follow up with them a day before the appointment which was late afternoon to confirm. Everything was set at 8:00 am. I waited for 1hr and nobody showed up. I called 3 times no one answers. Finally i get in touch with Nathan and ask if they were coming and he said we dont have anyone coming and wanted to reschedule. I ask him why is that when I confirmed the day before. He said I dont know and blame it to their CRM. This was unacceptable and poor bussiness practice.I suggest go somewhere else now i have to wait next week on my next day off. Please Beware