My wife uses a walker, and the longer I stand, the worse I limp. We had this Company come out for a…read moreFULL DEEP CLEAN. The first time I attempted to light a stove burner, it wouldn't light. This is what I found under the burner. Dust hanging from, and dirt on the baseboard under a cabinet. Dirt on the floor immediately after they left. There was a lot more, but I was already limping from taking photos. A windowsill. Again, I don't feel like limping to them all, to take photos. I haven't checked, because I can't pull the couch or futon out to see if anyone got behind and under them. Floor in front of the freezer, and a bread tie. Left sliding door track. Right track. Sliding door frame. See where our cat likes to rub against the light switches, wall and door frame? Silverware and spatula drawers. I suggested the inserts could go in the dishwasher, but an owner noted they'd not fit. This was seen during the walk through. When they came to clean, I mentioned it again, and again was told they'd not fit. I "think" I said they could be hand washed. Why would you not offer to wash them in the sink for an extra $20? Or just wipe them out?! They took them out to clean BENEATH them. How do I know? Everything was rearranged. I highly encourage taking pictures before removing items from a cupboard or cabinet. Cast iron skillets are HEAVY. They were in one cabinet but when they were done, some were in another along with our stainless-steel pots and pans. And in front of the stainless-steel pots and pans. Update: 5:14:'25. Kelsey asked that I call her to discuss the issues. I did. Had she started with an apology, our conversation may have been different, and my review updated with a thank you for a clean house. Instead she started by telling me I should have called before posting a horrible review. I do thorough and honest reviews. Check other reviews I've done. Masters Auto body repair, AT&T phone store, Valley psychiatry. I've done 22 reviews on both google reviews and yelp. You get a 5 star review or a 1. What's the point of three stars? Long winded, raving, above and beyond, reviews or a review like this. YOU deserve to know what I perceive to be a job done poorly. That's what they're for. She said they don't put things in the dishwasher. They're dividers for silverware. Wash them by hand! Wipe them down! Tell me it'll cost me another $20. She wanted to discuss correcting those issues. Had she started with an apology I would have been open. Why not start by discussing the sliding door tracks, those MASSIVE cobwebs, windowsills, the counter, under the stove burners, dust hanging from cupboards and cabinets, the area under the UPS's, the light switches, and the floor? Instead, I was almost made to feel it was all MY fault. She said they don't take things out of cupboards and put them back. How, prey tell, did the iron skillets get relocated? They do, and DID pull things from the cupboards because they are ALL rearranged. I watched them start. She told me the iron skillets WERE put back where they got them from. During the conversation I think I got three words in before being interrupted and talked over.

I used KC Scrubbing's services to come in and do the deep clean. The crew went above and beyond!!…read moreAfter they left, my husband and I noticed things cleaned that we did not expect. Cleaned my kitchen cabinet faces ~ Gorgeous!! My Shower ~ they need an Award!! Windows, fans, light fixtures. Last but not least, my Blinds ~ Perfection!!! Very Professional and accommodating! The Price was Right! Thank You! I am so Happy! I absolutely refer this Girl Owned Company! I give Kelsey and her crew 5 Thumbs Up!

The ladies were great. They did a lovely for me. My kitchen and bath sparkled and shined…read more I will use them again. Thank you ladies

Rose came out and looked at my needs and texted me a quote later that day. We booked a time and day…read morethat worked with both our schedules. She showed up on time and worked very hard, never slacking. I booked for every two weeks and am looking forward to her coming this week. Great job Rose.

I was looking for a new cleaner for my home and came across Karen and her company. She seemed…read morepromising as she was responsive and her estimates were reasonable during our first interaction. However after the first deep clean, her employees damaged all four of my bathroom sinks from scrubbing hard water stains with a pumice stone. This was the method she had recommended after recognizing my sinks were made of a delicate material. I brought it up to Karen and she agreed the company should be financially responsible for replacement as it was their fault. I ordered the parts and let Karen know of the cost, and surprising have not received any responses back. I understand mistakes happen, and was never rude or even expressed any type of irritation. I even paid Karen exactly what she quoted me for the cleaning immediately after the job was completed. I like to give people the benefit of a doubt, but unfortunately in this case I got the short end of the stick. I really had no official complaints aside from the damage. This is even considering they were at least 20-30min late to both visits to my home (estimate+first cleaning), it took two people five hours to clean my 3bed/2bath home that was already getting professionally cleaned every 1-2 weeks, and most of my living room furniture was out of place after they were done. I was even willing to continue to work with them depending on how they handled this situation, but obviously Karen and her company do not care about their promises, their word, or their responsibilities when caring for someone's home. ***Response to Karen*** Actually Karen, I texted you Friday morning about the cost. Remember all texts are time stamped and no need to lie about anything to make yourself look better publicly. If you took responsibility or cared at all you would have replied back. All the drain tops had was hard water stains like I mentioned but if you want to be petty and make excuses than that is more of a reflection of yourself and your company.

Beyond enthusiastic to recommend Karen and her crew and the work they did in my house. She is…read moreprofessional, respectful, responsive, and provides quality and exemplary cleaning services for a reasonable price. We just moved into our new home and the dust was insane that it wasn't habitable. Slept their one night and got sick. Long story short, decided to have the help of professional cleaning services to reduce and eliminate the layers of dust that coated the house. Just by walking in you can smell and feel the clean difference. Karen and her crew did not miss a single spot in our house and left it cleaner than expected. It is honest, hardworking folks like Karen that restores my faith in humanity. Will definitely be using her cleaning services again in the future and will recommend to anyone in the area looking for cleaning services.

My tenant moved out leaving the place a mess. LGG was flexible when the tenant didn't leave on time…read moreand came a different day. I had requested a move out cleaning after the house was empty- which means everything is cleaned. They only sent one person who tired quickly. I told her no floors, no walls/ baseboards, and she stayed all day but still toilets and cabinets and oven were still terrible. I complained and she came again the 2nd day, but only outside of cabinets were cleaned. I hired a different cleaner - not LGG- to come clean the toilets after she left and replaced the flooring baseboards. Good flexibility. So-so cleaning. Don't hire if you need heavy cleaning. Only good for light cleaning.

Such great service tailored to my specific needs. To put it…read morebluntly, they made my place spick and span. Unbelievably, beautiful!! I will be recommending to everyone I know.

I really wanted to like this cleaning service, but unfortunately, they completely missed the mark…read more I hired them expecting a thorough cleaning since it was supposed to be a "deep clean," but what I got felt rushed and incomplete. The floors were still dirty in multiple rooms (walked barefoot to test, -- they must have pushed the dirt around. It's like they barely swept, let alone mopped. They came back a second time to mop the kitchen floors AGAIN, when I mentioned it was STILL dirty. Additionally , they didn't even touch the dresser surfaces in the bedroom, which still had visible marks, I wiped it down, so they must have only dusted. She also left things from the floor that were dusty in my daughter's crib! so I had to wash all of her bedding. I paid for a full service, but now I'm stuck calling another cleaning crew just to fix what should've been done right the first time. Disappointing and frustrating. I wouldn't recommend this service unless they seriously step up their quality and attention to detail.

Alberta did a wonderful job on her first visit. She was thorough, professional, and left my home…read morefeeling fresh and clean. I'm looking forward to working with her again and would definitely recommend her.

Communication was good and my house was sparkling after the cleaning. I thought the price was fair…read moreand I will use them again. I definitely recommend

From the owner: ELP cleaning business is dedicated to providing top-notch cleaning services for residential and…read morecommercial spaces, ensuring a pristine and healthy environment for clients. With a team of trained professionals, the business offers a range of services including deep cleaning, regular maintenance, Committed to using eco-friendly products and effective techniques, the cleaning service prioritizes customer satisfaction and attention to detail. Whether it’s preparing a home for a new family or maintaining a spotless office space, this cleaning business aims to transform any area into a fresh, welcoming sanctuary. Trustworthy and reliable, they strive to exceed client expectations with every visit.

I have had Lily and her girls help me with home cleaning for about five years. She's always…read moreaccommodating to your schedule and does a fabulous job in record time.

Lily and her team are amazing! We first turned to them when we had quite a tough shower situation…read more They came in, made the whole house look amazing all while getting the bathroom shower into shape. We have been customers ever since. You can rely on them to be consistent, on time, trustworthy and professional. I can't say enough good things about their services!

Friendly and professional team, and I was genuinely impressed with the carpet cleaning--they did an…read moreexcellent job bringing heavily soiled carpets back to life. My only concerns were with the move-out deep cleaning and pricing. Several areas that were included in the agreed scope, like behind the stove and some window sills, still needed additional cleaning that I ended up doing myself. I was also surprised to be told that the price had increased due to the home's condition, even though we had agreed in writing to a $500 flat rate and I had already described the home's condition beforehand. Overall, they're nice people and I'd recommend them for carpet cleaning.

I hired Bryan house cleaning originally for a deep clean of the house , especially the kitchen…read morecabinets, fridge , oven, bathrooms , baseboards, floors and windows. I was quoted $300 for this service.I messaged Bryan about the floor and baseboards, since we recently painted the home ourselves, some paint got on the floor and baseboard's and I wanted to know if there was something his crew could do. Bryan reassured me they would use a chemical to get it off and I felt good about it until the day of service, because there was more work than anticipated by his team, they wanted to charge an additional $150. I was okay with the new total $450 since I had the money and I hoped everything that was asked would be handled. After His team Patricia and Henry did an amazing job with the job, My only complaint was that they did not get the paint off the floor or baseboards in my living room. I noticed the floor was mopped and the the baseboards wiped but the paint was there still. I messaged Bryan to let him know this happened and was curious why they did not get the paint off especially since I paid an additional $150 for that. After some exchanged messages , he did call me to let me know that they did use the chemical to remove the paint from the bathroom baseboard but some paint was lifting from the wall and they did not want to damage the baseboard, floor or wall. Though I appreciate the call and explanation, the other area such as the floor and living room baseboards, I found I was able to scratch it off. His team did not seem prepared upon arrival when I showed them the areas I wanted focus on. I felt that there was lack of communication on Bryan end with them about the paint. I also did not like him messaging to tip the staff( I did tip them since they did a great job with everything else ) but If Im paying for a service, there shouldn't be any expectation for tips. I feel that for the future of this company, they should see the property or at least get pictures before giving a flat rate price and also letting the customer know in advance that if they ask about paint removal or any additional work, prior to the day of service , they should be notified of additional costs. Overall the job is for the larger areas are done. Bryan crew, Patricia and Henry did a great job getting the place cleaned. Bryan is quick to respond, good communication, I was able to use Zelle and I did appreciate the phone call to explain what happened with the service.