This place is great. Susan and Ms. Ida are very sweet and helpful. The customers were very sweet…read moretoo. I love this place.

I am editing this review to add that this situation has been rectified and all parties have come to…read morea mutual agreement. 6/12/2021 I am not here to talk about pricey machines or the condition of the facility. Most of my visits here were uneventful. What I am here to discuss is SAFETY - especially concerning women, if you are using this laundry facility. I want to preface this by saying, sometimes depending on the "type" of establishment you are patronizing, people have a preconceived notion of your status and/or circumstances and the levelof service you get will reflect that. The incident that I am about to describe would NOT have happened in my opinion if 1. there were more men present, and 2. the attendant on duty had a measure of respect for the customers. This facility closes as 9 P.M. The exception, as I am sure with all or most businesses like this is, dryers may still be going at 9 P.M., started by people who came in BEFORE closing. Since attendants monitor the ins and outs, it is safe to assume that at 9 P.M., the dryers going only have minutes until finished. Three days ago, I was in this facility drying my clothes as it is more convenient for me to dry them all at once, instead of load by load at home. A 9 P.M. on the dot, the attendant on duty announced loudly that it was 9 and we, the patrons left inside, were on his time and that we needed to come earlier and to get our things out of the dryers. His tone was condescending and several people started talking amongst themselves while gathering their things. As I was speaking to two women that stated he ALWAYS behaves in this disrespectful manner, he again started speaking very loudly telling people to get out. As I am not a person that allows anyone - especially someone working at an establishment where I have spent money, speak to me any kind of way, I asked if people would be refunded quarters for the few minutes left on the dryers and challenged his belligerence. At this instance, he called me a stupid ass bitch and his behavior became erratic with him going out into his vehicle and walking back and forth. The other women inside the facility were rattled and afraid. There was also one child there if my memory serves me correctly. A young lady had already started video recording this man - that's how out of control he was...someone started recording. Afterwards, the same young lady would tell me that she had never experienced anything like that and it was one of the most degrading experiences. There are more details, but this review is already long. I want to state that I did speak with the owner who justified his employee's actions as being agitated or having a bad day. Yes, read that again. Everyone has bad days. I have the recording and a picture of the employee. I am willing to bet that this guy as some type of issue with his background or history and has limited options of employment (I am looking into this as soon as I can confirm his name). And because of this, he is most likely a good worker for the owner which explains his reluctance to do anything other than" look into this situation". There are not many laundromats in Henry County depending on which area you live in. But I implore you, choose safety over convenience and go where you are safe AND repected. I would like the women especially to think twice about going here. The young lady that recorded was visibly shaken and triggered. We don't go to laundromats to endure trauma and I will continue spreading this as my duty to the community on whatever platform is available. See attached photo of the attendant on duty that night. This is thumbnail from the recording. If you click, it will enlarge to see the image. Thanks.