Just FYI. Sierra Air is now Sierra Air Cooling, Heating & Plumbing Reno. They do both heating and…read morecooling. This is for the Plumbing side of the business. We recently had a small leak under one of the bathroom sinks. We are on their Sierra Reward Program. So we called them on Wednesday before 5 pm. and were able to get an appointment for the following day. Now, that's customer service. The next day, they called us in the early afternoon to inform us that one of their plumbers was on the way. He arrived about 20 minutes later. His name was Alex Church. He asked to see the bathroom and to explain the problem. He took it apart and looked at all the components. Found the problem and fixed it. He informed us that we will need to replace the faucet soon. He was knowledgeable, kind, and friendly. He fixed our problem. I write this in hopes that his bosses see this and he gets KUDOS for his work. We are very pleased to be on the Sierra Reward Program and recommend this company.

Avoid like the plague! Purchased the system 2 years ago, started making noise 3 weeks ago. Called…read moreand after multiple unanswered phone calls, they eventually came out but said they didn't have the part. Kept calling, then 3 days ago (in the winter), the heat stopped working. They came back and said they didn't have the part (again), but they would bring a space heater. Again, they didn't do what they said, and no space heaters were brought. They dont return phone calls. They dont stand by their work. T This is dangerous for older people. Avoid this company if you value your health. Even after the business replied to this YELP, one week later, we called every day, and they haven't come by to fix this heater. Sieera Air does not stand by their product. Avoid like the Plague.

My husband met a gentleman from this insulation company, who informed us that they were the…read moreoriginal insulation company that worked on our community when it was built in 2017. Since we knew our insulation wasn't up to current industry standards, he offered to come by and provide us with a quote. Today, was our scheduled service. They arrived early and completed the job in just an hour and a half. They even covered the floor with plastic to allow them to bring in the hose for blowing in the insulation. We were thoroughly satisfied with the job they did. Since we had already received a quote from another company, we were happy with the price!

I know there's lots of business for companies like this but this was ridiculous. Contacted Alcal…read moreon 5/28 to get a quote for insulation replacement on my house (attic). Received a response on 5/29 requesting my contact info. 6/10 Sent contact info & request for a quote. Received message that my request was being forwarded to the Estimating Team. Contacted Alcal on 7/15 (yes, I am very patient) about the lack of contact from anyone. 7/18 received message that they will follow-up with the Estimating Team. 7/30 I sent message advising still no contact from Estimating Team (not even to set-up an appointment). Alcal has an office here but appears to be from Sacramento. I hired Gale Building Products who came recommended by multiple neighbors. Gale BP has been in Washoe County a really long time. Everything went very smoothly with Gale from estimate to project completion.

I had the company do a few homes now. They did a nice job on all of them and have been happy with…read morethe followthrough.

Was able to get a quote within a few days. they came out twice to make sure they had the right…read moreequipment for the job.

Very impressed with they quality of work and professionalism!! Very friendly. Attention to detail.read more

Quick estimate, good work and fair price. Installed sub-floor insulation throughout house.read more

We needed a little help with our bedroom addition Dave was honest up front and completed the job…read morein a timely fashion, at a fair price. Job well done Thank you

Capital Insulation did great work replacing insulation under our house. Dave is very knowledgeable,…read moreprofessional, and is a great communicator. He gave us detailed updates with photos every step of the way, and completed the job in a timely fashion. Highly recommended! Thank you!

gave ballpark of price and then submitted an estimate for 2.5x the ballpark with the excuse that…read morethe house was larger than they thought. How many estimates do they do? The house isn't huge. Would not recommend.

they do a great job, their men are professionals, they show up when they say they're going to show…read moreup and finish when they say they're going to be finished. Their quality of workmanship is beyond reproach.

I am a Community Manager and Scott Roofing is always the first roofer I call. I trust that Justin…read morewill tell me what needs to be done without the fluff. They are great at ensuring roofs are secure, if they're booked out. I appreciate the communication and helpfulness of this company. Their work is also always of quality.

I'm unsure what Scott Roofing's business model is because I've experienced two different companies…read morewhen doing business or attempting to do business with them. First experience in Spring 2025 was great, they responded and came to my house to give me a quote on roof vent replacement, tile replacement, and gutter repair. They performed the work, were on time, and had clear communication. Come Fall 2025, I called for a tile replacement because another blew off the roof. Called and spoke with lady at reception on Monday. Thursday I called back because I hadn't heard from them. Front desk lady tells me it could be 10 days. At 10 days, no one called back so I call again. She tells me "so and so" has your job and will call you. I ask when and she tells me they are in a another building and she doesn't know. The following week it rains and I have water leaking in the house. I inspect the attic and find it is coming through a vent. I go on the roof and find a flush mount vent has a gash in it, from the falling tile I called to have replaced. I muster a temporary repair and call Scott the next day and tell them I have a leak I need looked at, indicating more work. The lady assures me they will call. As of this review, Dec 2025, they never returned my phone call. My feeling is my job was too small for them to come fix. However, if they actually came to the site and went on the roof, they would have found the punctured vent, giving them additional work. Instead, I get a water leak into the house, time on the roof in the dark with the wind and rain, and possible water damage. Unappreciative of their service model and deprioritizing customers who are too small by their standards. My feeling is if I called for a roof replacement, they would have been at my door. I needed their help and service and they simply blew me off. I do not recommend calling them or using their services.