Unfriendly, bad communication, never offered med rebate even though they say NOW they offer it…read more Doesn't greet or speak to the dogs. When trying to find the correct answer about my dogs' medication I am labeled "difficult." Plus, in the MEDICAL records there was a bunch of garbage about ME so there was a very real possibility that another veterinarian would take on my dogs as patients. In an area sorely in need of not just good vetinarians but vets period this would've been a huge hardship for me and the dogs. Very disappointing. Also, prejudiced against the elderly, those struggling financially and the disabled (Severe Clinical Depression, Severe Anxiety, short term memory loss from 2 strokes).

Dr Sara and her staff have always been very caring with my pets, respectfully listened to me,…read moreoffered up various options for care, and made me feel that I was the final decision maker without any judgment from them. They are often very busy and it can be a challenge getting a message to them, but do their best to get back to me as soon as they are able and provide me with what I need for my beloved furred ones. I have great respect for Dr. Sara and her practice.

These people are wonderful. After 15 years of life I had to…read morehelp my boy transition. I advised Dr McKay that my boy wasn't good with strangers and that didn't deter him or his wife. They treated both of us with respect and kindness and allowed me time with my boy. I would recommend these people for any vet services and their compassion for my dog as well as me was second to none. Thank you Dr and Mrs McKay. You made a difficult situation a bit easier and gave my boy peace.

We made the difficult decision send Callie Co across the Rainbow Bridge one day and Dr and Mrs…read moreMcKay were at the house the very next morning. We are so greatfull they made us a priority so we didn't have to agonize for very long. Their caring and compassion made the process as peaceful as possible and gave us the perfect amount of time to say goodbye, we will see you on the other side.

Dr Randy and staff are the most kind and compassionate group of veterinarian staff I have ever…read moreencountered. Thank you for such passionate care!!!

We have and will continue to recommend Rockwood vet hospital to everybody we know. From the front…read morestaff to Dr. Cathy, they feel like family. Oberon, Willow and Winston are in caring and capable hands. Thank you for all you do for our fur family.

I do not recommend this joke of a vet. We waited 30 minutes past our appointment and walked out…read morewithout even a sorry.

I can not say enough good things about this vet. We take our elderly dog and cat to Dr. Wendy. Our…read moredog has been having health issues and they have been amazing. They get us in ASAP, their services are high quality and their prices are low. We couldn't be happier. They will definitely be our lifetime providers for our furrbabies.

I had to rush my girl (dog) in for suspected indigestion of rat posion. They took her back right…read moreaway and made her a priorty. Yes, you need to fill out and agree to some information and of course to wait. And yes, it was VERY hard to not be with her while they exmained and treated her but having worked in the field before, I know the importance of focusing on the patient and not the pet parent during an emergency. In the end, my girl was okay to go home, I was kept informed and everything was explained well to me. I had to drive and hour and half for care and I am glad this place exists.

I cannot speak to their actual work as my elderly dog, Grace passed on the 2+ hour drive there, but…read moreboth vet techs where kind and compassionate. I was trying to figure out what to do as I wanted the ashes back and we were at our cabin far from our vet. They bought up an option they deal with and will mail me the ashes so I dont have to have to drive 2.5 hours one way to get the ashes. On a side note, we've dealt with emergency vet services for 5 decades. You have to expect especially during non business hour and even during that do to their nature they are going to be very expensive. I had figured just walking in the door long before I even put Grace in the car $300 to start. They have always been that way. Back in the mid 80s before it was figured out what was wrong with our husky's stomac we had several EVS trips at $120+ which was allot then. You also have to remember that you and they dont know the emergency that arrived before you and how much time is need to stabilize that animal or animals. It's just like going to a hospital ER.

First visit with my beagle mix rescue was like a breath of fresh air for both myself and my dog,…read moreDixie. She got shots, a blood draw, anal glands expressed, and a whole health checkup -- all with no complaints from either of us. Tons of treats, love, and amazing care from Mandy and Dr Larissa. It's always challenging when moving and having to find a new vet. We scored this time :)

Very pleased when they could squish me in as their clientele. Leo loves it there. They even had…read morepeanut butter and treats for him.

Horrible place. Vet should retire! I went for exam and vaccines, she lifted a ear flap and a cheek…read moreDone. Did not address a issue I wanted looked at. She could even barely walk much less do a exam. What a joke. And the are way over priced. Heartworm test $60 and $30 to technician. Are you kidding me. Never going there agian.

Dr. Kate and her staff have done an outstanding job creating a very loving, kind place to bring…read moreyour pets. I just today had my dog put to sleep and the room they have for families during this difficult time was so calming and relaxing. The staff was attentive and did a very good job in making sure my dog was not suffering as he departed to the rainbow bridge. I highly recommend this vet clinic to everyone who wants a staff with compassion and honesty. God Bless these people for being in business. JD

All of dogs have been seen and/or treated by Dr. Tom. Our dogs have had long healthy lives thansk…read moreto Dr Tom. It's nice to see the same staff which is a good sign of a great employer also. We are lucky to have him in the area.

I used to work for a dog boarding kennel so I had experience reaching out for information and…read morevaccination records. Weston vet was always very easy to work with and the customers always had nice things to say. A few years later when I got my cat I decided to go to Weston Vet. I liked their facility and location. They have nice hours and have always been able to make appointments quickly. I did have a situation come up and they were able to get me in that morning. They have always been ontime, and ususally get me in a few minutes aheady of my scheduled appointment. They also seem to do a great job of organizing so that they don't have a bunch of people and pets clogging the waiting room. They have handeled Dexter with care and he has always come out of it stress free. Love this clinic!

They took my dog in at short notice - he had a nasty rash/hot spot courtesy of the pet lodge I sent…read morehim to - they let him sit in his own urine until he developed it. PetSmart Vets were able to give him a steroid shot, an antibiotic shot, and a spray to send home as well as an E-collar that fits. What wonderful people they are!

worst experience at Petsmart vet service. rude technician. tried to charge me for the service never…read moreprovided. I did some research apparently there is allegation going on with petsmart vet service for overcharging people. PetSmart Resolves Allegations of Price Overcharges and False Advertising SANTA ROSA, CA | July 07, 2023 Sonoma County District Attorney Carla Rodriguez announced today that PETSMART LLC entered a Stipulated Judgment and will pay $1,460,000 to settle a civil law enforcement complaint that alleged that PetSmart engaged in false advertising and unfair competition.