"Terrible" doesn't say enough about them. Nice up front, but absolutely horrible on the follow…read morethrough.

I downloaded yelp just to leave this review and warn others! While the dental team who worked on…read moreboth my husband and I were great, we cannot say the same for the billing and management staff. Both my husband and I had several appointments to correct some things we agree were needed, but this dental office charged us about $1000 more upfront than what we actually owed. When we called to get this resolved and refunded, we were told for a week straight their insurance/billing person was not in and would contact us once they returned. The following week, we finally got ahold of someone and the dental office emailed over our treatment plans so we could review them against our EOBs. After reviewing all the documents, calculating exactly how much we overpaid, and discovering they "forgot" to bill insurance for 8 different things on my husband's treatment plan, we immediately reached out to the dental office to figure out how to move forward and could not get a response. We spoke with our insurance provider who had to call the dental office to get them to submit the claims for all work completed. We continued to follow up via email and calls to go over the numbers and it took another week to get in touch with the correct person, Tiana, who refused to go over the treatment plan and EOB line by line and told us we were in fact owed a refund, but not as much as we were claiming, all because she couldn't understand how to read the EOB correctly. After that call my husband decided it would be easier to discuss this issue in person, requested to leave work early, and drove down to the dental office. He was quickly assured by the office manager that we were correct, and she needed to audit our account and send it to her accountant for a refund. She promised that we would hear something by the end of day 7/9/24. My husband emailed the office yesterday, 7/9/24, to follow up and (surprise!) we did not hear anything from them. We attempted to call the office today and were once again told that anyone who could help us is not available. Long story short - we still have not received our refund. Learn from us and either choose a different dental office or watch your EOBs like a hawk.

Amazing staff! The office staff is always welcoming and cheerful. Dr. Coursey is great and he…read morereally takes the time to answer my questions. I feel like I'm taken care of and not just another number. They offer many dental needs and they're extremely thorough with care. I love getting my teeth cleaned here.

Staff is amazing and the dentist is great as well. My procedures have been going well so far. Still…read morehave more to go and they have always been great!

Thankful for Dr Droege & team at Dental care of Bixby . I…read morehave worked in the dental field most of my life , but it's always a different experience when you're the one in the chair . Dr Droege , Ashley , Rainey & Heather all made sure I was comfortable & cared for . Thank you

AMAZING in every way. He has been my dentist since I was 19. I am currently in my 30's. If he moves…read moreI follow. I will not go to any other dentist. The staff are friendly and very helpful. Great job Dental care of Bixby!!!!

I want to say up front I have a fear of having dental work done. Dr Patel and his staff alleviated…read morethat. Dr Raj Patels business is an excellent place to have dental work done. The professional excellence is apparent when you walk in. The facility is neat, clean and welcoming. The atmosphere is welcoming! The administrative staff is cheerful and Helpful. The dental hygienist are excellent at their jobs and very caring. Dr Patel is kind and compassionate which I so appreciated. I highly recommend this dental establishment!

Dr. Patel does not try to overtreat or overcharge his patients! How refreshing is that! I have TWO…read moredental insurances so he could have overtreated but he did not. My former dentist told me I needed nearly $12,000.00 in "urgent" treatment. I did not believe that assessment so I decided to get a second opinion from Dr. Patel. I did not mention the other dentist until AFTER Dr. Patel treated me. All I needed was bonding on 4 teeth that were chipped due to stress from the job. Dr. Patel charged me NOTHING and billed my insurance only for what was needed. I highly recommend Dr. Raj Patel and his entire team is helpful also. Oh, he's also an extremely likeable and kind person.

This is an amazing dental practice that caters to everyone like they are the only one! They've got…read morecustomer service and compassionate care nailed! Dr. Grant is my general dentist. I adore him. Truly. He's kind and gentle. He knows how to put me at ease. I'm admittedly a big big baby when it comes to dental care but I trust him completely. He relates to fear and knows how to help. I have taken meds for years before dental visits but with him I'm able to go in without anything. I highly recommend him to anyone but especially for people like me with A LOT of dental anxiety. Sara is my hygienist. If you go in ask for her specifically. She was a dental assistant for two decades before she became a hygienist. She's super gentle and incredibly intelligent. She offers me new ideas and tricks when I come in. She remembers me and what we talked about last. She asks about my kids and talks freely about herself. I love that! It makes me feel like I matter to her even though I only see her twice a year! Lastly, the office manager, Tricia, is super sweet and knowledgeable. She's a patient of the practice as well and she knows everything about the practice. She's worked as a dental assistant in the back for years, in the front office, and as the person you talk with if you want to have any cosmetic or aesthetic done. She's Dr. Cha's right hand and I've come to truly enjoy chatting with her. She loves what she does and you can tell.

Great Experience! The absolute best cleaning I've ever had and the dental hygienist had the most…read morepleasant demeanor.

Dr. Blake L. Smith, DMD, helped me quickly with a painful tooth. His evaluation included a clear…read moreexplanation of his findings. He offered and explained my care options. And, fortuitously, he was able to perform a root canal at that first visit. He is personable and professional. His staff is caring. His office is bright and attractive with good parking.

The dentist is listed under oral surgeons but is actually a regular DDS. He goes by his middle name…read moreLance, but first name I believe is Brice Lance Smith. I went to him for years in the 1990's when insurance paid better. After chance of jobs, insurance, etc, I had to find another dentist. At first, I was so reluctant to go somewhere else, I was willing to pay cash to keep going there. The lady answering the phone gave me a price for routine cleaning which was more than what was charged on the insurance statements. She explained medical & dental facilities bargain prices with insurance groups for a set price for certain procedures. Since then, I have changed dentists a couple of times, and will never quit wishing I could back to Dr B Lance Smith. Dr B L Smith would come to each patient room after cleaning, say hello, and look over your teeth, the quality of cleaning by the hygienist, and ask if any I had any problems, concerns, o wishes. He did not try to push any products. A straight shooter I could count on. I won't bother the review readers with additional information encountered at some other offices.

Filed for services never conducted on me. Now my Delta Dental won't pay for new services.read more

I think the lack of professionalism with the front desk lady is beyond disbelief. You're at work…read more In a medical office. And you're trying to hand out your social media to married men?? Nah, not a game to play. As a now business professional who spent multiple years in highschool and college running a front desk in a dental office.......THIS AINT IT!!!! Ladies hide your husbands, boyfriends, and baby daddy's if they go here. Not to mention she's half naked and has her as* out in almost every post.

Absolutely everything! Dr. Cha is very knowledgeable and a wonderful professional, we are 100%…read moresatisfied with his services, the office staff is excellent and a great team. We have been recommending his services to friends and family.

Dr Cha has been the Best Dr that I have ever had! His excellent services changed my life! I…read morereceived veneers from him, and received the best care and services! He is well educated and well versed in a top quality product, along with tender care! A 5 star service

The experience is amazing from the moment you walk in to the moment you leave. They do so well with…read moremy kids and everyone is SO friendly!

Everyone here is so nice! From the minute you walk in to the time you leave, the staff is working…read moreto make your experience great. The communication is great, and the care is top notch. I highly recommend them.