First time here. Great customer service, quick turnaround time and amazing clean!! Will only be going here from now on!

I have gone to Spring Dry Cleaners for a couple of years with my wool coat, quilt, and rug. Today, they told me they could not clean my rug, and when I asked why and reminded them they've cleaned it at least four times before, I wasn't given a reason other than "no, we didn't." So, it sucks, because I really have appreciated this business and their customer service up until now, and I wish I had gotten a clear reason. The rug was in the same condition it has been the other four times I've taken it in, so I'm unsure what changed. read more

Good and reliable. I never had any issues with any work they did. People have said bad things about this shop but I never had an issues

They did not have any prices listed and proceeded to charge $26 for a full comforter. Then, after having the wash done, when I asked him what they used to wash it, he said they tumble-washed it, which I could have went to the local laundry mat and spend ~$2 to do, and then started acting like he couldn't speak English when one minute earlier he was speaking perfectly clear without an accent. I won't be going back here to wash my clothes! read more

If I could I would give this dry cleaners a negative number. I have never received such poor customer service. I took my new winter coat, purchased at the end of November, in to be dry cleaned. I do not normally get my clothes dry cleaned. I wanted the lint from my scarf removed. I asked the woman at the front if that would be taken care of and she said yes. I go back to pick my coat up. I get the coat and it does not look any cleaner. I asked what was done to the coat. The lady was defensive and rude from the beginning. She said that she was not a miracle worker. She said that getting lint of is separate. I asked to speak to someone else...someone who may have worked on the coat. She said that would take them away from working. I finally had another person to talk to but she seemed not willing to discuss things with me. Then, another person drove into the lot. She told me I needed to leave because a customer was coming in....so what does that make me? Anyway, she proceeded to tell me that my coat was cheap and that I was trying to get out of paying my bill. At that point, I handed her my card to pay for the bill. I started to cry and she had the nerve to say to me...so now you are going to cry? Then she says to me we try one more time. I said no way are you ever going to touch my clothing again. I will never go back in there again. This place should be shut down. So, in the end I paid for a service that I did not get and was treated so poorly. I am debating about calling the BBB. read more