We're having some water leak from our washer, and I called to see what we should do. The technician (who I think is probably the owner) talked with me for a good 20 minutes, asking questions, suggesting I look at this or that, and generally getting a sense--and giving me a sense--of what the issue might be. He was clearly focused on fixing the problem. He gave me a worst case scenario and how much he thought it would cost to fix it (in which case, he said, he didn't think it would be worth fixing), but he also gave me several other possibilities, some of which I could do myself. This was all the more helpful since they're pretty busy at the moment and wouldn't be able to come to the house until next week (unless it was an emergency). Really impressive service. We may still need to replace the appliance, in which case, I'll ask these folks to do the work. read more

My washer and dryer went out at the same time. Bloomington Appliance came to fix them both. They held me up for two weeks waiting for parts. When the parts finally came, the technician was having problems with the installation. Finally he told me that even with the new parts, the washing machine and dryer probably wouldn't work. I was charged a $140 for nothing but wasted time and laundry that continued to pile up for two weeks. From my experience, I would not recommend this company. read more

These guys are great. It is a rare and pleasant experience these days to call a company and right away speak to someone who is both knowledgeable and helpful. I called on Monday about my broken down washer and dryer, and they sent out a technician two days later on Wednesday to fix the problem, as well as custom ordering some parts for the older dryer. The technician was friendly and helpful and the price was fair. I would recommend them to anyone who needs an appliance fixed. read more

Great experience with these guys! When I called to schedule a repair on my broken dryer, the technician asked a few questions to diagnose the problem while on the phone with me, then scheduled a same day appointment! He arrived exactly on time, and having guessed the problem correctly over the phone, he had the necessary part with him and my dryer was fixed in less than 20 minutes, only eight hours after I called them! And the price for the repair was so low I didn't even believe it! I will be a returning customer for any other appliance repairs I need. read more

Fast, friendly service. Reasonable price. Highly recommended. While replacing a worn belt on washer, Gaylord and his co-worker noticed a broken leg that was causing the washer to be off balance. They found a replacement leg at their store and installed it the next day at no additional charge. read more

Yikes!! That dreaded feeling when a major appliance quits on you. We have an LG dryer that has been a pain ever since the warranty ran out (of course, lol). We've replaced (I think it's called) the tension pulley several times ourselves at the cost of $60 for the part each time, as well as 3-4 hours DIY labor time. This time though, dryer drum was spinning fine but not heating up. Knowing this was probably beyond our capabilities to repair ourselves I turned to yelp for help. Called Bloomington Appliance Parts based on their 5 star review. Granted it was only one review but she was very pleased with the work and good customer service. I called them and was told they could either come out the following day or we could bring it in and save the service call charge. Took it in the following morning and had it back by 2:00. Come to find out, the $60 part we kept replacing was now available in a sturdier version for only $50 and the reason it was not heating up was two sensors had gone bad and they replaced those for $25 each. With the labor charge, our total bill was less than $150. The repair work was actually done a couple months ago, but I wanted to be sure everything was still in good working order down the road before I posted a review. I am simply amazed at how reasonable the prices were, how knowledgeable their staff is and how accommodating they were getting it all done so quickly!! I will certainly use them again in the future for any appliance repairs that I need done. A+++++ read more

After several bad experiences with Sears Appliance Service, I decided to try Bloomington Appliance Parts. Wish I found these folks sooner. My clothes dryer died, so I gave them a call, and they set an appointment for the next day. They called to let me know when they were on their way (just as they said they would), they arrived on time, they were friendly and efficient, and they completed the repair in a timely manner. The best part is the very reasonable repair fee. I highly recommend Bloomington Appliance Parts, and I will certainly call them for any future appliance repairs. read more

My LG dryer had been out for a month. Kept getting the run around from another repair shop, so this place was recommended to me. A friend called him and he called me back. The next day my dryer was repaired in about an hour and I am very happy with the service I got from him. The price was very reasonable. The technician was friendly but professional. I highly recommend them and will call them again if I have problems with my dryer or washer. read more

Feels like you're walking into a place that might have, maybe, used-to be there...but once you see the open sign and walk in you'll find a warm greeting and a knowledgeable staff. Found me a part for a washing machine that's probably 20 years old...I couldn't even google the model # for general information, much less specific parts, and they got me up and running again, for less than half of what I expected to spend. I'll be back if I need to fix anything else. read more

I called Bloomington Applicance Parts when my dryer broke. Gaylord was so helpful in problem solving the issue and working with me to save on costs. When a part needed ordering, we had it the next day! We really appreciated the consistent communication, kind and knowledgeable service and quick resolution for our issue. That feeling that you might have to buy a new appliance is a gut punch. We are so grateful to have fixed the one we have and to have had Gaylord's assistance along the way. We would definitely recommend this small business to our friends and neighbors! read more