Been a resident of Niles for almost 30 yrs, have tried the fitness center off and on but it is…read moreextremely pricey! I can't believe people pay the prices that they impose . Residents can't even do a drop in for swimming. Front desk looked upset that I didn't know there was no drop in swim. I watched guards just talking to each other. Pool looks so outdated. No thanks !!

Swim lessons- great pool facilities. Because of Covid and other factors my kids had started swim…read morelessons four separate times without much progress, but the curriculum here is pretty intensive and my kids were making progress swiftly. Six week sessions taught very well, and a slide and vortex pool for added fun. Locker rooms are old but get the job done.

Have you read the story behind funbox? The owner and his reason behind this? I could not- not go…read moreafter hearing it. I will start by saying I had an issue with my reservation and the staff was extremely sincere and worked around my challenges without any attitude or reservation. I have to give massive credit to the staff who are mostly high school/college students for their level of professionalism and customer service skill because a lot of time this generation is labeled as entitled or doesn't care. I got here on a Saturday for the first session at 10:30 am and I thought it's the perfect day for this- cool and 80. Just as a disclaimer, you should wear comfortable clothing that is breathable because you're in for a workout. I have a 5 and 2 year old- it took my two year old a lot of time to get adjusted to it because it's not the usual bounce house we go to and so many colors and things to do, it was sensory overload. Not the fault of the business, just my kid in true two year old behavior. We got out of the fun box to get a shaved ice and ended up going to the "obstacle course" section of Fun Box which was a big hit for my two year old. He literally went through the obstacle 3 times (I was drenched in sweat as a result) My five year old loved it too- the only thing I would make a complaint against is that there were not nearly enough basketballs for the hoop area which is a huge hit. I get it if balls were lost or broken but it would've been nice if there were more balls. I read some of the comments about water getting stuck on the inflatables or that there were some dirty areas but truth be told, I go to a lot of trampoline parks with my boys and this is by far the cleanest one I have ever been too. Yes, there was a little water but you're outside, you will have a little bit of bugs or water here or there but that comes with the territory. We can't fault the owners for natural occurrences. I had an amazing time with kiddos and I wish I had gone sooner because it was a lot of fun. If you can handle the heat, I would highly suggest going in the morning because it's not so crowded and you don't have to wait long to use some of the amenities but be warned it gets super hot super fast in the morning and as a result, the plastic gets hot too so it's a little tough going down some of the material. There are some shaded areas that are so nice and welcoming within the fun box. Overall, a great experience for families! Highly recommend!!

This was a fantastic concept, and would have been so much fun, but the experience left a lot of…read moreroom for improvement. It rained the day before, and the crevices were puddled with water, but as long as you watched where you were going, you didn't step in it. It was very hot, which allowed your socks to dry out fast. but unbearable without the purchase of snowcones. They can't really control the weather though. That said, it was as clean as you can expect an OUTDOOR bouncy house to be. No bugs except typical flying ones. Staff was all around in different areas, I'm not sure what they were supposed to be doing, but they took up all the shaded areas, so the kids couldn't even go up some of the towers. I made a quip about it to them, but we were about to leave anyway, so I didn't ask them to come out so the kids could actually play. I was very annoyed by this. It was not crowded at all. Front staff and snowcone staff was super friendly, and the bounce house itself is amazing. Cost of water and snow cones are pretty typical of any "event-type" place, so I wasn't surprised and they gave you a ton. I had the kids eat some, and I sat with it in the tent as they went back and forth playing and getting a few bites of snowcone, and it lasted nearly the entire 1.5hrs. I also was smart and brought my own ice water in an insulated water bottle..... it was fine! Areas of improvement: -staff taking up all the shaded areas in the bounce house- this itself deserves a 1star rating - honestly. -Maybe some industrial fans? To move the air a bit? Not sure how it would work in a bouncy house. Or leaf blowers to dry up the areas especially the "locker room" which smelled super moldy. Overall, it was an experience, and so much fun! We would go again on maybe a cooler day!

We loved our play date at Mini City! All day play (?) is $15 and we had a blast playing for hours…read more They have tons of different areas, including kitchen, laundry, grocery store, public transportation, train table, etc. They also have climbing areas, slides and a smaller baby area! We were first inside the day we went, so everything was neat and clean. The only reason I docked a star is because online it says they only allow in kids who have registered ahead. We called all day and no answer! My friend wrote to them on IG and they said just show up. They open at 9:00am, I called when we got there at 9:30 (per instructions on the door) and the lady said she would be there at 9:45 so give her a couple of minutes. I imagine due to covid they're short staffed / don't have as many kiddos going in, so it didn't deter us much, but just something to note. We would still happily return! A great rainy morning activity!

Everything seemed old and small i don't understand the hype?…read more I was a guest at a party and it was hard to watch the management continue to scold the parents and the kids. My mother approached the play area with shoes but did not enter and was scolded... She was not planning to enter. After watching the way the management treated their clientele, i would not recommend. I think what this owner needs to recognize is stomping around in stilettos like Miss Hannigan from Annie isn't an appropriate way to conduct business with children or an adult who chose your venue to host their child's party. There are companies that will bring play areas to your yard. Check instagram. I had a party for my child at a gym where we had a company drop of a beautiful play area same rate way more hours of play.

We went on a Tuesday during spring break and spring break special. I was pleasantly surprised that…read moreit wasn't busy! It's not a large place. The front desk, younger man and older woman, were nice and answered my questions. The young woman working the food court was also nice. 20-25 minute wait for hot dog and 2 fries. She apologized and explained the oven is not very good. I saw her always checking to see if our food was ready but it really did take 20 mins. This place definitely needs to get that upgraded. When we first got in my son immediately saw the rock climbing. I saw a worker in there and asked if we needed to pay extra. We did so we went back to the front desk to pay for it. We went back to climb but the worker was gone. The only other worker we saw was a gentleman with an AirPod in his ear periodically checking his phone. We kept checking the rock climbing area and no one ever came back. After an hour I asked the front desk and they said to ask any worker with a blue tee. So I asked the young man with the AirPod who was actually very helpful and patient as my son spent at least 30 mins with him in the rock climbing area. At some point we made our way to the trampoline area behind the princess bouncy house where I saw the original woman worker who was in the rock climbing area sitting on a bench outside the area, one arm in her sweater and the other using her phone. She was mostly talking to another young man who could have possibly been a worker off the shift as he was holding a blue shirt. I wouldn't have known she was a worker if I had not seen her earlier. Later on I saw another young gentleman who was on his phone with an AirPod in as well sitting on the bench near the basketball area. I had no idea he was a worker until he stood up and walked away (holding his phone) and saw the back of his tee. The rugs and floors and most tables are filthy with tons of black gum stuck to it. Idk why this place allows people to wear shoes where socks are mandatory for people jumping. It's disgusting Other Pros: at least when we went, although little staff present, kids and families were respectful. It wasn't a busy place and I was allowed to go jump without being in the way of anyone. Lockers are only 50 cents. It's a nice atmosphere but there's a lot of polishing up that needs to be done. They are very understaffed and hope they are able to get more or better hires that actually work.

HUGE assortment of open jumping, bouncy houses and climbing! Staff friendly when I came in w my…read morekiddos today. Reserved online and paid for and signed waivers. This will help w wait times for excited kiddos. Place is clean and again, HUGE!

Very dirty, food from days before. Only had one staff member walking around and he was not looking…read moreat the trampolines or the blow up spots. I felt like I had to spray my nephews down with Lysol. Obviously I didn't but I made sure to wash them as soon as I got home. Of course they had fun but I was eternally screaming from how dirty it was everywhere.

Great kids place. Grandkids had sooo much fun here on their day off! Lots of energy. Friendly staff.read more

This rec center isn't bad. We came by for a play date with some friends in the jungle gym. There's…read moreat least a couple large rooms for activity; when we were here there was something going on in the large room right in front of the doors and then in the other room soccer practice was happening. The jungle gym is in the room further back in the building, and most of the room is taken up with a large three or four level play structure. There's a few slides on it, some ropes to climb over, a little obstacle course, and lots of fun to be had. All the kids were loving it and we spent at least an hour and a half playing around and I think they could have gone for more. There's an $8 fee per child to go to the jungle gym, as of November 2025. They take cash or a card at the front desk. Definitely ask about wrist bans, or if you need to keep your receipt... there was a sign on the jungle gym door that was pretty adamant about having one, but no one in our group of five kids had one. They may only be for busy days but better to be safe than have to convince someone you've already paid. I also noticed that for the week of Thanksgiving they're doing open play throughout the week, taking reservations to make sure you can get in. If you'd like to find an easy way to let your kiddos expend some energy, this could be a good spot. There are a few tables for parents to sit at. No shoes on the play structure, and don't forget to bring socks!

We just had my daughter's birthday party in the Jungle Fun room. The facility is a great size,…read moreclean, and conveniently located for us. The two young men who worked at the front desk were also very helpful. There is a kitchen, private bathroom, and plenty of tables and seating. This is a great party space.

just start off I'd like to say I welcome that they have one of these places in the neighborhood. My…read moredaughter was invited to a birthday party that was hosted at urban air. Although we live fairly close, this was our first time experiencing urban air. It's a pretty well run establishment that has a good variety of options for entertainment for younger kids. If you're hosting a birthday party or any type of party, they have section of locations where you could either rent an adequate amount of table space for your guest or they have separate confined rooms where you could host your party. For the most part, the attraction at urban air are the trampolines. There's a section where you could just bounce on the trampolines in a grid pattern, where each section of the grid allows one person to jump. There is a caveat, though if you are going to be jumping on the trampolines, you have to purchased a pair of the trampoline socks from urban air. It's not that bad under five dollars after tax and you get to take them home they also have this other section that has trampolines and you play dodgeball. Another section has basketball with trampolines and then the last trampoline section is a jousting area and another area where you jump over a rotating bar. They also have in the center of urban air, a large bull pit which goes through several different obstacles. The other two sections are laser tag as well as a go kart area. It seems like you could bring in your own cakes and desserts if you rent out a party area and the catering pizza as well. I'm glad that they have urban air in the area and it is a well received substitute for what used to be there, which was Burlington Coat Factory. In terms of parking, they have adequate amount as urban air is shared in the same strip mall as a billiards and several other small businesses.

The park was clean, the staff was friendly, and there was plenty to do for hours. It's a great…read moreoption for rainy days, hot summer afternoons, or when you're just looking for an exciting family outing. My little one especially loved the balance beam, climbing areas, and bumper cars.

Hands done the BEST customer service. The guys at set up and take done were so friendly. They…read moreexplained how to ensure a fun and safe experience for everyone. Cannot wait to utilize their services again.

I paid for a weekend rental of an inflatable water slide in July of 2022. Due to inclement weather…read morewe had to cancel and while they didnt offer a refund, they emailed me a raincheck credit good for one year. First week of April 2023, I forward them the raincheck email to try and redeem and they did not honor it. They took my money and I got literally nothing in return. I just filed a complaint with the BBB.