disappointed... it was not what i ordered, a bouquet of flowers. i got 2-3 inch long flowers ... your support system is terrible, wanted to change the delivery date on another order, called 3 times, they don't have access to the system and you cancelled the order instead of changing the date... your service is a joke
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... i left a review on the first bouquet of flowers that i was disappointed with - i got no notification, no email, no phone call about that ... 2 months later i went on your website to see if my review is there and if you replied. but my review is not there on your website. i still decided to try with another type of flower arrangement so i made another order...
... i called 3 times in 3 different days to see what the status of that order and if can be moved. each time i was told that they don't know anything about my order and that someone will call me.
... obviously this didn't happen and my order was cancelled without being given a reason...
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you have my phone number and email address and didn't contact me about the review or order, but you quickly reply on a public review on Google...
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you present yourselves as a company that cares about customers, but my experience shows the opposite--your service has been very unprofessional
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the only good thing you did was to cancel my order, because i definitely do not want to give my money and to support such unprofessional people read more