Beautiful Vibes, Questionable Diagnosis…read more After extensive research, I chose Dream Dental Dentistry because of its glowing online reviews. I walked in expecting top-tier care. What I got was... an experience. Let's break it down. Lounge Area 10/10 on aesthetics. The waiting area is beautifully decorated, the chairs are comfortable, and the music was great. It felt more like a trendy lounge than a dental office. Clean, modern, thoughtfully designed. Honestly, if vibes could clean teeth, this place would be elite. Receptionist Hillary at the front desk was fantastic, friendly, warm, and genuinely welcoming. First impressions matter, and she absolutely delivered. Other Staff The team seemed happy and upbeat. At one point it felt like karaoke hour in the best way. You can tell the staff enjoys working together. The energy is light and positive, which is refreshing in a dental setting. Bathroom Clean and well-maintained. No complaints there. The Exam Process Here's where things shifted. The exam involved an excessive number of photos from multiple angles, tools holding my mouth open, extended time under bright lights. I understand documentation is important, but there was little explanation during the process. When I asked questions about what was going on, the responses felt vague and rushed. Then came the big reveal. The Diagnosis & Treatment Plan Instead of receiving the routine cleaning I scheduled, I was told my teeth were in poor condition and that I needed a more involved (and more expensive) procedure not covered by my insurance. The conversation felt less like healthcare guidance and more like a sales presentation. The focus seemed to shift toward upselling rather than addressing my primary reason for coming in. Dr. Carolina Londono did not come across as reassuring or transparent to me. Trust is huge in healthcare, and I simply didn't feel it in that moment. Second Opinion The next day, I went to my previous provider for a second opinion. Completely different experience. They disagreed with the assessment, performed a standard cleaning fully covered by insurance, and did not find the severe issues I was warned about. That contrast spoke volumes. Trust & Bedside Manner For me, bedside manner is about clarity, transparency, and feeling like your provider is advocating for your health, not your wallet. While the office excels in atmosphere and friendliness, I left feeling uneasy rather than confident. Final Thoughts Dream Dental absolutely wins on ambiance, music, and aesthetics. If I were reviewing it as a coworking space, it might get five stars. But when it comes to dental care, trust outweighs décor every time. If something feels off, get a second opinion. There are other trustworthy dental offices out there. I ended up going back to mine, and I'm glad I did. Read the reviews, but also listen to your instincts.

this could be the best visit I have ever had, staff extremely friendly, the doctor was fabulous no…read morewaiting for long periods if I could give Dream Dental a 10 I would

He is the best Odontist in Polk County. Also his staff is exellent. I strongly recommend him !read more

Great office staff... they made my initial visit pleasant and stress free. They now have a new…read morepatient- me!

Dr. Palo is an outstanding physician. I have been a patient for many years and trust him…read moreimplicitly. Once I had a strange growth of bumps in my rear gum area, went to him for an evaluation out of concern of having cancer and he assured me it was not. The issue resolved on its own just like he told me it would. He explained why I had them and the prognosis of an uneventful resolution of the issue and likelihood of it being a one time occurrence. Every time I see him he provides comprehensive care in a personalized manner that makes me completely comfortable. I am a physician as well and can tell you that he and his staff are the consummate providers of top quality dental care. I completely recommend them for all of your dental needs.

Wonderful office staff- kind, not rushed and pleasant all the time. Attitudes come drom the top…read moredown as Dr Polo is wonderful as well.

Dr. Cerdan is very thorough. I came in for a checkup and expressed some concern over a trauma to a…read moretooth from biting an ice cube. Sure enough I had a crack in not one but two fillings from two 20 year old fillings. With his cutting edge technology, he was able to show me on the computer, photos they took of the cracks and discussed what needed to be done. I went back for two different sessions for the replacement of the fillings. When I expressed some side effects from the anesthetic after the first filling, he was able to adjust my dosage so I didn't have a headache the next time. He even had the bedside manner to follow up with me a few days later to make sure I was okay after the second filling. Both times the shots he gave me barely numbed my cheek and lips, so I had none of the strange numb sensation after the appointment. The shots didn't even pinch and he is very efficient in his work. Pleasant and professional, I am very happy to have found my new dentist!

What a great team. Dr. Cerdan and his staff are very professional. I would recommend this dentist…read moreto all my friends. He explains everything and shows pictures of work as he goes along. I am so happy I found this dentist and I look forward to my next visit.

4-26-17 My 58 year old wife who is battling stage four…read morebreast cancer, had a molar removed this morning and as the owner of a service company myself I was very pleased with the professionalism and process of this organization. The drive up and drop off is very convenient and accessible to those who may need some assistance. The office staff was efficient. The xray machine was a year old and very easy to use and the Tech who helped us moved with purpose which was appreciated. Dr. Cornejo was pleasant and professional. We brought in an xray so the new xray was complementary making the total cost 300.00. Not cheap but reasonable. Thank you all! Todd V.

Dr Cornejo is excellent, the office insurance practices not so much! If you have insurance they…read moreare horrible with pretreatment estimate then refunds take 3 weeks because they use a 3rd party vendor. Can't make this up, always service is not covered then it is covered and a refund. This is my last time!! Driving 45 min