02-16-23 11 AM to 12 PM Between 11 AM and 12 PM My personal…read moreexperience at the Rehabilitation Hospital of Indiana Daniel Woloszyn, Psy. D., H.F.A., CDP - Chief Executive Officer - Rehabilitation Hospital of Indiana (RHI) Attention HIPPA Compliance Officer: Michelle Burchard, MSHI, RHIA, CHPC Manager of Health Information Management, Corporate Compliance Officer & HIPAA Privacy Officer at the Rehabilitation Hospital of Indiana (RHI) Using hallways for OT, and PT allows anyone present to recognize patients. The therapy room fails to provide proper HIPPA protection. Exam/therapy tables are around the outer perimeter of the room. With different therapy equipment in the center of the room. Wide open visually and also it wasn't difficult to hear conversations regarding other patients. The doors to the room are wide open for fire code and such needs, I could record all I want from the hallway looking into the therapy room - the next thing I was told completely violated my patient rights and civil rights. When Emily Miller, OT, and Marie Schaff PT came out to ask me in. I asked if I can have my girlfriend record me getting the wheelchair and mobility evaluation done. I was told we can't do that due to HIPPA. No reasonable level of HIPPA is provided at RHI. I they have patients walking around for therapy in public spaces, the OT and PT room is one massively open space and not separate therapy rooms with sound and visual HIPPA protection. My simple request to record my activity should had been allowed. But RHI rather violates my rights by pretending HIPPA is the concern. 11 AM and 12 PM 02-16-23 This is what I experienced at: 4141 Shore Dr Indianapolis, Indiana 46254 Seen by: Emily Miller, OT and Marie Schaff, PT will be completing the wheelchair evaluation. & Cory R Moore, ATP - Assistive Technology Professional 7802 Moller Rd Indianapolis, Indiana 46268 Cory R Moore, ATP was present observing and took every measurement of my TiLite ZRA Series 1: (Also it was noted that they had my Serial # and all details of my wheelchair when originally prescribed.) Components: 1 Solid seat pan. 2 Rear drive wheels = Spinergy SPOX 24 inch. w/ solid real feel rubber tires. 1 TiLite ZRA Series 1 = 1 Titanium custom frame. 1 Open loop Titanium footrest. 2 Mono leg forks. 2 Soft roll casters. 2 Ergonomic Handrims I need a new TiLite ZRA Series 2 - the two down stems that are not made or sold any longer are loose and failed beyond repair. The forks connect here. Wheelchair prescribed in 2008 = 15 years old. Measurements: Seat position = from edge of solid seat pan - rear edge of seat pan. No measurements with me sitting on my cushion had been made. Frame leg angle: 80 degrees. Center of Gravity Footrest position Seat back position I was asked: How many hours do I spend in my TiLite ZRA Series 1: Over twelve hours? Does the use of the TiLite ZRA Series 1 allow you to: Get to the toilet? Yes. Allow you to bathe/shower? Yes Allow me to get to the kitchen. Yes Allow you to make meals? Yes Allow you to partake in helping with household chores? Yes as best I can. Allow me to be independent as much as possible. Yes So without the use of the TiLite ZRA Series 1 you would not be able to function? Correct. Any other wheelchair will not work for my medical needs. Only 2 parts of the wheelchair and mobility evaluation: Strength and range of motion were performed. On 12-21-22 Medicare had me get a full wheelchair and mobility evaluation in my home per the Medicare Wheelchair Replacement Policy. I was told that I only qualify for a STANDARD WHEELCHAIR the RHI employees & Cory R. Moore ATP. I made sure to ask both Emily Miller, OT, and Marie Schaff, PT they being RHI, not Numotion employees. I expected them to respond honestly. Can I try a manual wheelchair here to show how it affects me? Nothing was said. I did notice both the OT and PT look at Cory for his reaction. Cory stated no need, medicare won't cover a replacement since they didn't cover this one. How about an in-home evaluation to make sure I can even use a Standard Wheelchair in and around my home to complete daily living tasks? Same thing, both looked in fear at Cory for his reaction. We don't provide loaner wheelchairs. Cory R. Moore ATP stated after I asked: Yes, you will get the same medical benefits you got from your TiLite ZRA Series 1 as you will now from a Standard Wheelchair. When I mentioned asking The Joint Commission to look into my medical safety. Cory explodes into an uncontrolled rage, with pure hate on his face, and a look of nothing to lose: NO YOU WILL NOT THREATEN THE JOBS OF THESE TWO RHI EMPLOYEES! IF YOU GO DOWN THAT PATH I WILL SEE TO IT NUMOTION OR ANYONE ELSE WILL NOT HELP YOU! YOU ARE TRYING TO COERCE US INTO GETTING THE PROPER EQUIPMENT YOU WANT! DO YOU WANT ME TO WRITE IN YOUR CHART HOW YOU'RE COERCING US!?! This is when I left the therapy room to get the information of the Director/CEO of RHI.

Excellent therapy services for inpatients. Therapists start each patient at their appropriate level.read more

Wonderful facility. Most of the staff has had their hard go at life and been rehabilitated and know…read morethe personal struggles one goes through and genuinely cares. All nurses who provide medication do so meticulously and thoughtfully. This place turned my life around and I couldn't be happier I ended up here even though the circumstances that landed me here weren't great. Thank you RCA

Worst center ever. 95% white clients and 95% mean black nurses. They are racist. The classes are a…read morejoke, I learned to color in 1st grade. Unprepared instructors, I had to check myself out because they would not give me my correct dosage of meds. Then a counselor told me I couldn't leave and I told him that would be kidnapping. On my way out the door he told me I would be dead in 48 hours. I'm still sober no thanks to them. Food was great though.

I have nothing but good things to say about this facility. My grandma received the best care here…read more Staff were very caring & if ever she needs rehab again, I will make sure she goes to Harcourt Terrace.

Terrible place to put your Love ones ... the office staff and the woman who sits at the front desk…read morein the AM hours attitude is nasty and terrible she don't even greet the the people that walk in the door.. the nurses attitude are terrible and they get up-set when you ask about your Love ones the CNAs are over worked and can't give the level of care they need to give to your Love ones..

This is one of the best senior communitys ever to exist. You could not ask for anything any better…read more Staff is great. Very efficient, lots to do and it's been nothing but a blessing to this community. I love it here.

The JCC is a very family friendly workout and learning facility with two pools a lot of machines…read moreand different workout classes for everyone.

If I'm being honest, there's little I fear more than ending up in some type of facility-based…read moresetting as I get older. I dread the thought. However, as a person with a disability whose last family member only recently passed away I'm aware that at some point I may need another level of care and support. Marquette, a Life Plan retirement community, is one of Central Indiana's better options. I've experienced Marquette in a multitude of ways - from visits to chaplaincy to friends who have lived (and continue to live) here to my own experiences. Marquette is located on Indy's northwest side. It's on a 47-acre wooded campus that offers independent living, assisted living, a health campus, short-term rehab, and memory care. They're getting ready to create a new area called "The Commons" to create a pickleball area (I really need to try that sometime), a lounge, a grilling area and more. As you enter Marquette (which used to be known as both Marquette Manor and Marquette Senior Living), you pass through a monitored gate entrance. I believe it's 24/7 and I've never been here when someone wasn't present. It helps to know the names of the different areas as signage is really geared more toward community than commercial. The different areas are clearly defined. This is a wooded setting with trails, a small lake, and an abundance of parking (though I'll say one deficit is that finding accessible parking if you're not a resident is difficult at times). Services include transportation (shopping, medical, events/outings), valet parking, bi-weekly housekeeping and weekly flat linen, healthcare at the on-campus Lynne O'Day Clinic, maintenance, lawn care, snow removal, emergency call systems, pendants w/GPS tracking, expanded basic cable/internet, all utilities (except phone), and free wifi throughout campus. Assistance in living is extra. Amenities include a variety of dining options in pretty amazing settings. This is a "facility," yet so often I'm amazed at what they've done to make it not feel like one. There's a more formal dining room, casual grill, outdoor dining area, and even a "Township Tavern." Marquette has an athletic center run by the National Institute of Fitness and Sports. There are wellness programs run by two full-time, on-site personal trainers. There's a performing arts center, on-campus BMO Harris banking, a massage studio, guest suites for visitors (and private dining room areas), a woodworking shop, a business center, a chapel (that accommodates different faiths), walking/biking trails, a gift shop, and Marquette is pet friendly (small pets). Marquette, of course, has all the usual stuff - library, billiards, patio space, gardens. I've never had a bad experience here. Employees are well dressed, friendly, helpful, and discreet with personal assistance. They are protective of residents, however, it feels like almost "Disney" in a way. It's like friendly yet very definite. I've gotten the feeling more than once that these employees would kick your a** if you tried to hurt one of their residents. The front desk people are helpful and knowledgeable. The website features a wealth of knowledge about community including strong knowledge about costs (Yes, it's expensive. Every retirement community is but I love that they're open about this kind of information). There are very few retirement settings where I think "I could live here," but Marquette is definitely one where I think "I could live here." I dread the day when I may actually need more help, but if I reach that point I sure hope I can find a place like Marquette to live.

Marquette rehab has excellent front line care but poor medical management for patients who do not…read morehave their own primary care physicians.

I recently had rotator cuff surgery and felt as if my shoulder would be stiff forever, that is…read moreuntil I found Carmel Rehab. Let me say this first and foremost. Its nice to go to a locally family owned operation and You can't meet nicer people. Chuck and his crew are professional, friendly, astute & effective. Always welcomed with a smile and a warm hello. Chuck and his staff have done wonders with my shoulder. Great people great location and great service, what more could you ask for!!

Chuck and his team had done an amazing job in diagnosing the source of my shoulder pain. I applaud…read morethem for their high degree of professionalism and expertise. Together, the team has administered a plan of action helping ease the stiffness and pain. I highly recommend this family owned business., The dedication and personal attention were felt from the first time I entered the door with Terry greeting me, Chuck, Jarod, and Sam working together creating an excellent team. I can see why up and coming physical therapists are spending time learning from Chuck. High five to all of you.

This is a great location! Staff are caring and residents are well taken care of. Everyone is very…read morecompassionate and caring.

My 98 year old mother threw up her dinner. I asked for help cleaning her up from the nursing staff…read morewho was picking up her dinner tray. They never showed up after an hour.

There is not a big enough word to describe how happy I am with my mom being at this facility after…read morehaving a stroke. Every single person that we have interacted with has gone above and beyond for my mom I have never seen such an amazing place . sincerely caring about every individual. I'm just so happy my mom is here getting the best care ever manageable and I'm so grateful to everyone here.

Don't ever bring a family member here. My mother tried the best she could and she was kicked out…read more Insurance extended her stay but they kicked her out.

What I like when I'm getting a procedure done: compassion. What I like when I'm waiting for someone…read moreto get a procedure done: efficiency. Luckily, you will find both at Naab Road Surgical Center. I was not a patient at the surgical center, just a loved one in the waiting room. But from my perspective, this place runs like a well-oiled machine. I thought we would be in there for at least three hours, but we were out in 2 hours, and I didn't feel like they rushed anything -- they just knew what they were doing. From a patient's perspective: The nurses and doctors all took the time to explain the procedure, made sure to answer questions, and made sure you're comfortable. You get warm blankets, too. That's a nice touch. Everyone we encountered was friendly and professional. You could tell that they had everything under control, which puts a person's mind at ease. As for the waiting room: It's a little boring, so be sure to bring reading material or your laptop or what have you. They have free wifi, but you need to ask the person at the front desk for the password. There's free coffee, tea and hot chocolate, and there's a vending machine with snacks and beverages. There's also a water fountain with a water-bottle refilling station. There's one big TV, but it was on a weather channel. I brought my laptop with me to work while I waited, but we were in and out so quickly that I didn't have much time to get anything done! I like a medical facility that is orderly and gets you in and out in a timely manner.

The doctor's were lovely and every single person there... Had to have emergency surgery and it was…read moreamazing how quickly the doctors expeditiously treated me the next day. Wonderful experience. Would definitely recommend......but The only reason I give this one star is due to one person, Misty who is in charge of FMLA paperwork. This particular FMLA that my employer required was not something she was familiar with. The form was filled out incorrectly multiple times. Multiple messages, calls and emails were left to no avail. Finally reached her colleague, who then filled it out by herself within 2 hours, because she left early. Must recently I asked for a return to work form. Misty once again did not respond to multiple emails. One box needed to be marked that I have no restrictions and can return with a date became another mountain. Like before she never once called me back and after multiple calls had to explain to her coworker that by not filling out this paperwork, I could lose my job. The one and only email she finally replies, with we will not extend your leave. I never asked her to extend my time off. Again multiple calls, to wherein which her colleague said, she may or may not get back to you right away but we'll backlog the date and make sure it's done. In the end she submitted a fax with incorrect info and incorrect location. The experience was wonderful but turned sour due to the inability to fill 2 pieces of paper. Emergency surgery is not easy and to almost beg for a correctly filled paper is extremely exhausting. I won't be asking again as it appears it won't ever be filled out correctly. My experience was like a lavishly decorated cupcake with a little poop on top.