Wow. Just wow. Rick Wilson is like having a family member own a storage! He not only helped me in a…read morebig crunch after I sold my house quickly, he did it with me being in San Francisco! I was 2400 miles away and he made me feel so safe during the process. And, once the movers arrived, he emailed me and told me they were loading my storage. AND, I forgot to mention I would need a lock. A few days later, I started imagining my beloved possessions were gone as I knew the movers didn't think about a lock. I never asked them to! I was so frantic about getting my things out of the basement and into a storage within 24 hours. I emailed Rick yesterday and asked if my storage was secure. He said he put a lock on it for me and has the key at the desk for when I come back to sort through things in February. He did this without me asking. No one does that without asking for payment. I truly couldn't believe it. Thank you, Rick. This company is super lucky to have you as the contact person.

From the owner: At Prime Storage, we know your Life Demands Space® - and you can find the space you need at Prime…read morein Louisville, KY. Our location on Mellwood Avenue features climate controlled storage units ranging in size from 5x5' closet-like spaces to 10x30' spaces that can fit a 4-bedroom house's worth of stuff. Looking to store a car, boat, or RV? We've got a space for that, too. Life is complicated, but storage shouldn't be. We make things easier for you - from our online bill pay and autopay options to our month-to-month leases, on-site carts and dollies, and moving supplies for sale. So treat yourself to more space by beginning your Prime Storage rental today!

I initially called & the manager, Mike Bradford, was away from the office, so I planned to just go…read morein. However, he called me back promptly, and gave me all the information I needed. I went in later & was greeted by Mike- a friendly, professional man, who showed me around & got me all set up with a better deal than I can get anywhere else in town. The facility is clean, well lit and secure, and easy to access. There is an elevator, and they also have hand trucks around so you can load up instead of carrying everything into your unit. I'd checked around for pricing & location, and this was notably the best deal in town, AND the best location. I will say, when trying to find the place, the turn off of Broadway appears to be Kindred- but the office is right there on the left as you pull in- so, look for Kindred & you're in the right place.

The staff is great but the facility has been without air conditioning for weeks now. We are in the…read moremidst of a major heat wave and we pay for climate controlled storage. This is unacceptable.

Great to work with. We store our boat and RV on site when they are not in use. The owners are super…read moreflexible and willing to help with anything. Absolutely love that they winterize on site too, super convenient.

Great service. Good price. I stored my pontoon boat in their building. They had their guy do…read morewinterization while I had it stored there

Good customer sevice, good selection, fair prices…read more Open 24-7. Office open every day of the week until around 6 or so. You'll get a personalized code to get your car in. They won't pro-rate if you move out early (I assume that's standard). My interactions with staff have all been very positive and helpful. They lent me a hand truck for a few days- no need to fill out paperwork. I don't believe the units are climate-controlled. But they appear to be decently insulated. They have a fence around the property and security cameras everywhere, so you can feel good about your property being safe. The website says they have a truck- but there isn't one at this location. The other location does have one. I assume you could get the truck if you needed to use it, you'd just have to schedule that early. Good selection of unit sizes. From as small as 5x5 to as large as 10x40 (I believe). All prices are online and they seem fair. They also have specials from time to time, so check the website first. Recommend!

This place is a dump. Water leak issues and poor maintenance.read more

CitySpace on Main Self Storage is a good place to get a storage unit. I've never personally had a…read moreunit here, but I helped a friend with theirs for several hours, and I thought CitySpace was great while I was there. It's a huge space (as most self storage locations are), but I found it easy to navigate. It's gated, and locked from within, so it seemed very secure. I helped my friend clean out her storage unit, organize everything, and dispose of many unwanted items. We had no issues pulling everything out of the unit, as the hallways are quite large. I really like that aspect of this location, because many other storage spaces I've been in have much more narrow hallway spaces, making it more difficult to move items in or out. I have also had experience with storage units where the doors are accessed from outside, so I like that in this location you have to enter through a gate, and then go into the building to access your unit. If you're looking to get a storage unit, I think CitySpace on Main Self Storage is a fine place to do it.

I've had a few storage units over the years for a variety of reasons, and I can say that CitySpace…read moreon Main is one of the nicest facilities I've seen. The storage units are inside and climate-controlled, which will be particularly nice when I have to get into my unit and move some stuff around in the winter and summer months. You can also pull your car into the facility to load and unload it -- again avoiding the high heat, cold, sleet, snow, rain, zombie apocalypse, what have you. The whole place is very clean, and the lady at the front desk has been nice and helpful. CitySpace is downtown and close to my home. Plus you can pay online. And I just learned that CitySpace also serves as a K-9 training center for the Louisville Police. Crazy stuff. The rental prices seem comparable, skewing a little high -- but again you get a lot of amenities for you and your stuff. The one thing I don't like is that I can't access my unit 24/7, but, then again, if I need into my unit at 3 a.m. something is likely very wrong ... or I've just procrastinated in some way.

Of all the storage places I've used over the years, The Storage Project on Cooper Chapel Road was…read moreby far the best! They have amazing customer service and are incredibly friendly and helpful. The place is very clean. Their prices are low. If you're looking for a place to store your stuff- they are the best.

Great Assistant Manager. Awesome customer service…read more Super skilled. You won't regret it !!!! Also ...free water and red pens!!!!! Just saying.....