1. Spring Valley Apartments

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    Reading, PA

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    Spring Valley Apartments

    4.0 (1 review)

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    16 years ago

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    Wolf & Kline Property Management - Stonecreek Court

    Wolf & Kline Property Management

    (73 reviews)

    Well, I have a mixed review. They have their strong points and their weak points. Initially when…read morelooking for a place, it took 3-5 days and me calling back several times to get someone to call me back and set up an appointment to see the rental properties. We qualified under their terms and then put our money down for a place. They said we were approved on their end but then the owner came back and disapproved us. They never said on what grounds this decision was based. They did explain that ultimately, the owner decides. Then, Keith worked diligently with me to include texting and calling me back late in the evenings to accommodate seeing the other properties until we finally found one. What I don't understand is the following: Why requests to see a property like some others on Zillow do not have appointments we can schedule ourselves on availability. Why they wont let us put our deposit down on a home we have not seen if we know we want that home. Its cash money people haha. Lastly, when we finally found a place we wanted. they sent our documents via email which is great. I wanted to clarify something in the lease in writing but the docusign does not allow that. Since we are 2 signers, they would not accept a pdf with the added language. I was finally able to get something via email confirmation to the lease and use docusign. Another issue we had was that the home did not have a garbage disposal. They said the owner would not allow us to put one in and pay for any maintenance. Not sure why?? Makes no sense to me. These should be negotiable items. So far, I found the ladies in the office to be very pleasant. That's definitely a feather in their cap. Will update once we move in and state whether the carpets were cleaned well and the minor fixes were done.

    Horrible! And I have rented from many different people/groups over the years. I was offered a free…read moreradon test from the American Lung Assoc and discovered radon level 27. Company took months to get someone out to fix, never followed up and when I purchased my own test to retest, discovered it was still high. Notified the office that I was moving and they told me I would still have to pay for a 60 day notice which I did. Then they kept my entire security deposit and sent me a bill for almost $1000 for the most ridiculous list of things like cleaning the ceiling fan (there was only one), sweeping the garage, fixing a microwave door handle (for over $150) and stovetop burner - which wasn't broken when i moved out. Suffice to say, I spent 8 hours on the last day in my empty townhouse cleaning! Do yourself a favor and don't rent from this big corporation of disgruntled employees who don't care about anything or anyone. Look into a small town group like Hostetter Realty (great group) or a private homeowner.

    Spring Valley Apartments - apartments - Updated September 2026

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