Used 2 Groupons for 60 minutes (each) of foot massage, one for my beau and one for me. There were so many things that warranted a 1 star review:
- the first few minutes were used to get a bucket of water to soak our feet in. The water was lukewarm at best, they didn't ask if we were satisfied with the water temp
- the next 10 to 15 minutes were used to give us neck and shoulder massages. We bought foot massage service for a reason, they cut into the 60 minutes we wanted for our feet
- they tried to use cupping on each sole but the cups didn't stick, was very flimsy having a syringe like gadget to put air in the cups but it was broken; the technician even said his son was playing with it and they need to get a new one. Trying to get the cupping to work took away 10 minutes of our allotted massage time
- I got a masseuse who was kneading too much that I ended up with bruises (see photo)
- they normally have 1 person working there do they had to schedule an extra person to come in for our appointment. Because they were there and didn't have any more appointments, they said they can do our back massage. Didn't disclose that it was for extra so we ended up with services we didn't need and we paid more for what was already unsatisfactory experience. Will not come back and hope this review helps others beware! read more