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    Springborn Heating & Air Conditioning

    3.0 (2 reviews)
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    Schwantes Heating and Air Conditioning

    Schwantes Heating and Air Conditioning

    3.6
    (18 reviews)

    The service requested was for the elderly. Upon inspection of a faulty air conditioner they quoted…read moreone price and then at the end of the work add another $200 to the bill. The A/C was working and the elderly person was taken care of. 10 days later the A/C failed. Attempts to access the weekend repair service required much hire then average pricing rates. The problem was not with the timing but with word play and laziness of the repair person. Kept asking "Was the equipment working when they left". And what do you expect me to do at 9:00PM at night. After several attempts he finally admitted they guarantee their work but only on the following Monday. The repairperson enjoyed using generalizations , making statements that had no appearent relation to the request for service. Basically the repair person was absolute they would not be repairing it over the weekend even though he was on call. The conversation lead to me asking if he enjoyed all this word play to which his answer was a definite Yes. He ended the call after his smart ass answers, by promptly hanging up. Clearly he was not enjoying his word play any further. We have used this company to replace three homes Heating and A/C and, we believed they are a responsible company and that the Owner as of this writing is unaware of the abuse from his weekend tech(s). Two attempts to get straight answers from the same tech were made. The one made by a women was aggressive , demeaning and upsetting. The discussion with a male was wordy, out of context and appeared designed to elicit anger. Not getting the anger from the male he hung up. I would think twice before engaging this company on any home where there are elderly, disabled, or home bound young children present. I would also encourage that the male of the family be the one to approach any tech or representative of the company. They have a preference to treat women as second class citizens

    Came out on Friday early afternoon (was expected 10-12). Said it was a board gone bad but that he…read morewas not a licensed Bryant dealer so would have to charge us for a new board, even though unit was under warranty. Said he would contact us within half hour with price of board and time frame for purchasing. I would need to sign something for them to actually obtain the board. Never heard from him the rest of Friday, and as of Monday 10:17 am still haven't so contacted a Bryant dealer who can come out tomorrow and will replace the board if necessary under warranty. I would not recommend unless maybe you have a Trane furnace. Good luck.

    Metro Heating & Cooling

    Metro Heating & Cooling

    4.2
    (87 reviews)

    So, my kitchen faucet decided to go berserk and I seemed to exacerbate the problem trying to "fix"…read moreit. Well, I searched and got a quote from a few companies. I'd booked with a different company, who texted at the last minute that they weren't going to be there on time. Not getting a new time, I reached out again to those who had responded. Metro had originally stated that they could come out on Friday. I didn't want to wait that long, so I got on their list to see if they'd make it out on Thursday. I was contacted a short time later that someone would be out between noon and 4. Relieved, I got back to work. It was close to 3 when the nice young man arrived. I let him in and ge went right to work. Less than 30 minutes later, he'd cleaned out and tightened everything that caused the issue. The cost was $120. This was a quick,inexpensive repair with very friendly service. I've already given their name to a friend who's having plumbing issues at his home. Thanks Metro! I know who to call when the need arises again.

    A week ago we were having issues with our furnace shutting off. It turned out to be a serious…read moresafety hazard that was leaking carbon monoxide into our house. The team at Metro Heating and Cooling was able to bring someone over to diagnose the issue, then bring a team over and complete the install of a new furnace within one day, working until after 7 pm because they said they were not going to leave us without heat for a night. We are extremely grateful to their team and will definitely be going back to them for any future work we need!

    Springborn Heating & Air Conditioning - hvac - Updated July 2026

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