I came to Lake Geneva for a weekend getaway with the kids. I drive an Electric Vehicle that is a…read moreFord. There are not a lot of "non-Tesla" chargers in Lake Geneva, but the reviews in Charge Point app for this Ford dealer were positive. So I swung by to charge my car for a bit. To my surprise, a man (whom I believe his name was chuck?) came outside when he saw me pull up (they had just opened) and not only offered to allow me to charge at their location, but to move one of their employee cars so I could use a faster charger. I graciously declined the fast charged, and began charging my car. About half an hour later, chuck comes back and offers to shuttle me someplace to have breakfast or go around town if needed. I'm literally costing this guy money on their free charger, and he's offering to shuttle me around town. That's not what I expected from a car dealership. Kudos for the good customer service! Wish they were closer to me so I could come back for service if I needed it.

They are lawbreakers, hucksters, and elder/female/teen financial abusers. I've seen grandmas get…read moreless than wholesale on their trades, and then be despicably "financing" double the retail value of the used replacement car, all while being told their getting a great deal. Same happens to teens needing a first car and inexperienced or unsuspecting females being misled. For me, I offered their advertised price for a car (a law in Illinois), and they refuse to abide by the state statutes. The are giving us the silent treatment now.

Jonathan was very attentive and responsive when towing my vehicle due to a leaking brake line. He…read moreeven offered to help with information regarding cost at the property.

Gave my Grandpa a ride to pick up his vehicle that had been worked on by B&B. While chatting with…read moreSean during the checkout, I mentioned something to him about my truck and possibly making an appointment. Sean took the time (even though they were now closed) to go out assess the problem and fix it on the spot! I had it looked at by three different places that could not fix the problem. Sean had it fixed within minutes. Great guy, great service!

Definitely don't recommend. Theres holes in between all the welds. I have more exhaust leaks than I…read moredid before. I think at one point in time the guy did good work and cared about the quality of work he put out but those days are gone or he just picks and chooses when to care. Don't even take the chance and just go somewhere else.

Got a new car, had my 2015 Jeep Cherokee looked at by Randy and ohhhh Lordy did he deliver once…read moremore. Unbelievable work and done in a timely manner. Truly recommend Randy's for your muffler. Great job!

Pat and his shop are very knowledgeable and do a great job every time. They have been working on my…read moreboyfriend's car for years and now mine. im blown away by the service and quality thanks again guys

Stopped in to have my trailer tires filled with air. They were very kind and took the time out of…read moretheir busy day to help us out.

Excellent to work with! Super nice people. Great communication and the work they do is second to…read morenone. Family owned business which I liked. High quality work and reasonable prices. Cannot say enough about my experience with them. Vince, Lily and the entire team there care about what they do and it shows.

Russo Autobody in Lake Geneva WI is a hidden gem. They fixed my wife's BMW and it looks great. Even…read morethough my insurance company had not paid yet they gave us the car so we would have it for the weekend. Good repair and great service. Dan

Recently bought 2 sets of batteries from John. Always answered or returned my calls. He showed up…read moreon time when he said he would. Completed the work and was great to talk with. Fair prices and good service! If you need anything for your golf cart call John. He takes care of his customers!

Everything is amazing. Extremely competent mechanics and outstanding customer serviceread more

I would Highly recommend Richmond Motor Sales to anyone looking to have their vehicle serviced. My…read moreRV dash AC needed looking into. Wes did an Evac on the system and then replaced the oil, introduced some dye and filled the system with the required amount of refrigerant. No leaks and the AC is working Great now. Thank you Wes for a very Professional and Knowledgeable job!

In fairness, I had never used O'Briens prior to this visit. We had to have our car towed due to an…read moreelectrical issue that we couldn't figure out. O'Briens diagnosed the issue and got us back on the road the next day. A huge sigh of relief given that we thought we had "fried" the electrical system. Highly recommend and has earned our go forward automotive repair business.

If you're looking for a knowledgeable, prompt, reasonable, stand up mechanic with integrity, John…read moreO'Brien is who you want working on your car. Hands down, he really is the best in the area. He knows his stuff and pricing is extremely fair, especially in this economy.