Laura and team were great to work with! I appreciate her willingness to revise our plans until we…read morehad something that was beautiful and in our budget. The install was quick and the results are gorgeous!

John and his team have done a great job with lawn and bed maintenance for years. This year I had a…read moredrainage problem which he corrected and, I believe, saved a few plants from water damage. He responds to phone calls promptly and has always confirmed that the job was done to our satisfaction. My wife and I enjoy doing business with him.

Rooted Outdoor Living is amazing; I have used them the past 2 seasons and couldn't be happier with…read moretheir work. Dependable, efficient and everything is cleaned up when the job is complete. Dawn, the owner is a pleasure to work with and has wonderful ideas to give your home outdoor beauty!

We had a wonderful experience with Rooted Outdoor Living. From start to finish, the entire process…read morewas genuinely enjoyable. What stood out most to me was how seen and heard I felt throughout the project. Dawn took the time to really listen and understand what we were hoping to create and she delivered something more beautiful than we imagined. Her landscape design was so stunning that we're actually planning to frame it, it's truly a work of art! It was also so refreshing to work with a woman-owned business in this industry. I never once felt like I was being upsold or talked down to. She made every effort to work within our budget and I felt respected and included every step of the way. You can tell Dawn genuinely cares about both her clients and her team in the way because of the pride and care that show up in every detail of her work. The crew was friendly, professional, and tidy, and the communication from start to finish was excellent. They worked very efficiently and did a beautiful job bringing the design to life. Every question I had was answered promptly and thoughtfully and I always felt in the loop. I can't recommend Rooted Outdoor Living highly enough. They're a small local team doing incredible, honest, and artistic work. It's the kind of business I'm proud to support and tell everyone about!

Customer care, understanding, service and quality always 110% ! Follow-up and value a plus.read more

Conlin has damaged trees in our backyard, destroyed our wooden fence, and damaged our grass and…read morehelped themselves to our lawn. They do whatever the person who pays them asks them to do with no concern towards the adjoining neighbour or the law. So they drilled rock into the back of our neighbor's yard to make it more dry during the pandemic and took out every single one of our fence posts ($2000 to rebuild fence). They leaned over our back fence and trimmed our back trees to the point that one became a tall stump with no top (it still exists, as a tall growing stump). And, they've trimmed my beautiful Maple tree on our side yard to the point that it started to lean on our garage, once again with their workers leaning over the fence line. I had to hire a service yearly to try to balance out their trimming, but they lean over my fence line about 3 feet into our tree and leave the tree branches on our side. I don't know if they know anything about Illinois laws regarding tree trimming--I'm guessing not. The icing on the cake was seeing their men on my driveway treating my front yard, without my permission, on camera, only because my neighbour (who has residency in Turks and Caicos Islands) asked them to put weed killer on my front yard. Unethical company. My tree company will not touch trees belonging to the neighbors. They've also installed a sprinkler in our front yard (?!) I had to put in a front yard fence to keep them off my lawn. I now have outside cameras and I've given them notice that I'm recording their workers (who of course all don't speak English no offence) trespassing on our yard. I get it -- neighbors can be not so great, but it's amazing what this company will do, in the name of making a buck. It's not like any of this would have happened if a normal landscaping company with ethics was doing the work. Something really is "off" re this company and when I try to speak to their workers, none of them will speak to me. I have to contact the owner every single time via phone or email. Who leaves workers with a tree elevator that lifts them up, with no English speaking person on the crew, and then they're lifting the person over the neighbor's fence to trim the neighbor's trees and I have zero time to even stop them. They only stop, actually, if you start videotaping them. And, then, they wait, and continue, if they think you're gone. Anything goes!

I have been with them for the better part of 15 years or more. Great landscaping and lawn…read moremaintenance. 5 star rating. I would give them more stars if there were any to be had. Good value for the work always on time. Great for the buck.

The backyard of my newly purchased house had been long neglected. Small amounts of rain were enough…read moreto turn it into a mud pit and the plants and decor were haphazard and mostly neglected. Nick and his team came in and transformed the space into something amazing. The drainage issues have been completely solved, the new stone outcropping walls and patio are beautiful, and the plant choices have brightened up the entire space. I don't have any before photos, but the after photos speak for themselves. 5/5

We had our backyard patio redone by G & P. After meeting with Shawn to discuss the design, he had…read morea beautiful mockup made up for us before the work began. Scheduling was easy, they got right to work. When there were issues, Shawn was in touch immediately and the issues were resolved often before we even realized they existed. The patio and retaining wall are gorgeous! The steps out to the yard, and the stoop from the house are a HUGE improvement over what we had before, and all done for a very reasonable price, especially since we did shop around. Needless to say, we love our new backyard and hubby even says he now has room for more grills! We have no complaints; the workmanship, value, and communication were all outstanding.

After living in my new construction house, my wife and I decided that it was finally time to get a…read morebackyard patio. All we saw was a bare backyard with a lot of green grass with some weeds. We did have some "wants" on our list which included a natural gas firepit, natural gas line for grill, seating for ~6-8 people, and enough room for entertain with some food, drinks, and a nice place to relax. From the start to the finish, Grant and Power was completely different than the other companies. Other locations just met you outside, what you wanted, and how big. Then we got a quote. However, when I contacted Grant and Powers, they started out with an email with some essential information like their insurance, a pamphlet and other information to get us started. We talked about what we were looking and then waited for our appointment Our appointment was different. Instead of going outside and talking about size... Gene sat us down to talk to us. He wanted to know what we wanted, what we were looking for and what we wanted to spend. We told him about how we were going to use the space and what we wanted and gave him our budget. Afterwards we talked about modern trends and what designs are in/out, how we wanted to place everything. Then off he went with the rest of the team to start designing it after a small down payment. He asked about budget and we talked about how much it might cost, but of course, the final bill could vary depending on the design. A few weeks later, we had another appointment where he showed us the design and it was amazing. They really sat down and listened to what we wanted because it looked amazing. The budget was completely out of our range.. granted, we knew our budget was on the low side of things, but they were willing to work with us to make this affordable. Finally, our day arrived. We got a call the night before that they were arriving in the morning to get started. During the process, the team were good...i would give them a 4.5/5 for a few minor things.They did talk to us a few times but I wish we were updated better. They were good about protecting our lawn even though some areas did suffer. Luckily (For us and them), our backyard had nothing out there. It was just bare land with green-ish grass. From start to finish, they were done in a week. We waited an extra day for another group of guys to show up to set up the firepit and show us how to use it. They were in and out fairly quickly. In the end, we got a beautiful patio. One section to entertain/eat. The other area is for the firepit and grill. Due to the design, they both feel separate from each other. We did find some minor damages that the team did not let me know or Gene. But he is going out of his way to making it right and I appreciate it. Ive had some neighbors stop by to marvel at the patio. Overall, if I were to ever move away, I would go back to this company to design a beautiful space again. I would completely recommend this company if you are looking for the same.

I was really disappointed with the overall quality of my plants. A couple of bushes and one…read moreevergreen died in less than a year, and Amy sent me a quote for 1/2 of the plant per her warranty agreement. The supposed cost of the tree was much higher than the year previously. And, you shouldn't need to replace so many items within a year of installation and not have them covered by the landscaper. I would not recommend.

We loved the plan and the support to make it work. We had many questions and was given honest…read morereplies, not just what the customer wants to hear, to insure we were successful. They were also flexible to allow us to change the plans as needed. Customer service was excellent. Will certainly use Sandy again.

Montanos just finished my paver patio. The level of service…read moreand quality of work was excellent. Carlos was very communicative throughout the entire process. From coming up with the design to guiding me in selecting the materials, he was top notch. There was one concern due to an issue the city inspector had, but Carlos had his crew out literally the next day to resolve it. I have to say the way they responded to that was above and beyond and that is the mark of a good company. Overall, the quantity of work was exceptional . You won't be disappointed if you hire Montanos.

Yet another great job by Carlos and Amanda, Dad stopped by just to check on things. New planting…read morebeds with a beautiful stone wall. Removed some 30 yr old birch and designed a beautiful new raised corner with trees and ground cover. The team is courteous, hard working, and leave everything neat and clean. Hire these guys if you love your yard.

Roman and his crew just finished our new construction yard and we couldn't be happier. He was…read moreawesome to work with and truly has an eye for landscaping design. He crew was diligent yet thorough. We will definitely be calling R & S landscaping for all of our future landscaping needs! Roman and his crew just finished our new construction yard and we couldn't be happier. He was awesome to work with and truly has an eye for landscaping design. He crew was diligent yet thorough. We will definitely be calling R & S landscaping for all of our future landscaping needs!

I had a tree on my property that was cut while this company was doing work in my next-door…read moreneighbor's yard. The tree was cut during that process, and there did not appear to be active oversight of the crew at that moment. My neighbors did not request that my tree was cut, as they were not even aware it was being cut. Roman did not come to us to speak with us or ask permission before the tree on our property was cut. After noticing the issue, I spoke directly with the foreman, Roman. During that conversation, I was given several different explanations for why the cutting was not a concern. What was most upsetting to me was not only that my tree was cut while work was being done on another property, but the way my concerns were handled afterward. The situation was repeatedly minimized and I was told things like it "would grow back" and that I "had more privacy elsewhere in the yard." His responses felt unprofessional, and it felt like my concerns were not taken seriously. Instead of feeling heard, I felt as though I shouldn't be as upset as I was. After I walked away, I was also told by my husband that Roman referenced a past situation involving a property line dispute and court involvement. I can't speak to that situation, but it added to my confusion about why it was brought up in relation to my concerns.

A beautiful family owned and operated garden center. My son absolutely loves this place and the…read moreowners are so sweet and helpful. Highly recommend.

My husband and I love Magical Garden. The owner is great and easy to work with. We've purchased 8…read moretrees on three separate occasions and had them all delivered and installed. They are all beautiful trees that were expertly installed. The scheduling to get the trees installed was very easy. They call JULIE in advance before any digging and whether permitting, they install quickly without digging up or leaving ruts in the lawn. We've also purchased plants and shrubs there that are still growing strong. We plan to purchase a few more trees and plants to finish off the yard.

Review is based upon customer service not the work performed since we never made it that far. I'm…read moresure they do 5 star work, but here is my story. Jim is the consummate professional. He showed up to evaluate a remodel for our front yard. Jim is very smooth and highly professional and very knowledgeable. He did his evaluation of our front yard on September 6 and said he would get back to us with plans and an estimate in a week or so. After no word for several weeks we reached out to his office and they responded by saying someone would be in contact for a presentation. That was September 22. Still heard nothing back. In Early December, we called back to his office. Didn't get a live person but left a message stating if they were not interested in our project just let us know so we could move on. Well now its January and still no response. I'm sure he does great work because I've seen his projects and completed work. It is high quality and beautiful. I suspect our project wasn't big enough for Jim or wouldn't generate enough revenue for him. And that's ok, but have the decency to get back to us and tell us. This is a quote from their web site: Jim Rose began his landscape experience as a young man working on his parent's patio at the age of 17. Jim realized quickly he had what it took for quality craftsmanship and detailed design. He went on to earn a degree from Eastern Illinois University in Science. During his college years, he continued to do small landscape projects using the skills he learned while working in the industry. His attention to detail and quality workmanship were evident even during those early years. With much prayer and thoughtful encouragement from his family, he chose to try his hand at self-employment in the Green Industry. It makes Jim seem like the all-American guy. But I guess for some reason he chose to never respond back to us. Thankfully, we have choices and I guess we will look for someone else who is interested in us little people. Funny thing, we were actually prepared to spend a lot of money to redo the entire front of our home.

It's been almost 2 months since our front yard was transformed by Jim and his crew and it has…read morealready brought so much joy to our lives. We moved to the suburbs about 3 years ago and I am pretty useless when it comes to anything close to landscaping having spent all my life in big city high rises. We live on the Dupage river now so if there was anything we would have wanted to spend money on, it would have been the back yard but my frequent annoyance with our driveway and my incorrect assumption:) that it would be a smaller project lead us to Jim Rose. We went with Jim even after paying another company $2500 in design fees as in the end it boils down to your comfort level and Jim's confidence, flexibility, creativity and easy going personality won us over. It started with the design and budget. We tried to negotiate into our ball park and in the end we ended up spending 6% over our budget mostly because we changed our mind on something or did not account for certain items such as light fixtures and sprinklers. The job included a complete transformation of our front yard, removal of concrete (an external gut job)new pavers, expansion of driveway, a new custom mailbox, lighting upgrade, sod, a front paver patio, new plants/trees, sprinklers .... The Works. All this cost us a fortune and Jim was honest and upfront that his services are not cheap. Our main surprise was that the personable small business approach underscores how big an operation he is running. JR has most of the workers on payroll so there is very little subcontracting hence getting people to come over to address any of our concerns was painless. Jim was extremely responsive and we interacted via text and phone calls. Our front yard is now the centerpiece of our neighborhood and almost all the neighbors have stopped by completing us on a beautiful job. If you are like us with very few creative ideas-about what you want and looking to put your faith in a reputable company that takes pride in their work then Jim Rose is your guy. I have posted some before and after pics that certainly don't do full justice to this art work given my bad picture taking abilities on my phone. Also, apologies for the long review but i hope that it can help someone who is about to spend 10's of thousands of dollars and picking the right company is the most important decision in this process..