Compared to Hampton Greenbrier, this property is privately owned and operated completely opposite…read moreof the corporately owned Greenbrier property. The rooms were normal size, clean. Staff polite. For the first 3 days the breakfast was a problem because the normal staff was away. Once she returned, it was wonderful. This hotel made up for the miserable experience we had at another close by Hampton.

This Hampton Inn, Chesapeake Square Mall, VA, is a disgrace to the Hilton brand. No housekeeping…read moreavailable for the four days we stayed, July 2 to July 6, 2026. Pipes leaked from under the sink upon entry and puddled on the floor. We reserved a handicapped room but it was treacherous to enter especially for the elderly (us) walking with canes across that puddle. The entry door refused to unlock completely so we pushed and shoved to get in. Curtains were in tatters. The desk promised again and again all would be taken care of. No one ever came. We have stayed at Hampton Inns for about 30 years and now we will seek out another chain.

I only tried the bar/restaurant. It was fabulous. Limited menu but friendly atmosphere and good…read morefood.

The hotel staff were incredibly friendly and helpful, especially for a group working over the…read moreholiday weekend. We got extra towels, the front desk receptionist remembered my request from the day before and checked in on me. Another front desk receptionist helped us with our day time excursion. There was also a lively evening calendar with jazz and a dj in the lobby.

Having a sweet is always great for families. There's the kitchen with a full refrigerator and a…read morestove with an oven pots and pans plates and silverware and a dishwasher. Spacious with separate bedroom, separate living room. TVs are in the living room and bedroom. There's an outdoor pool a gym a laundry room, complementary breakfast buffet style - pretty standard. Very friendly staff.

I hesitate giving it a 3, because it is good value, but just not good quality. The staff is very…read morenice. The room feels dated, but it is big. The TV is small given the size of the room. It does have a kitchenette, which I didn't use. I did make coffee, but it was not very good. The breakfast has no hot buffett items, just some packaged sausage biscuits you could microwave if you wanted to. Again the coffee there wasn't very good. If you stay her longterm and want a kitchen to cook in, this is a good option, but if you're just staying a couple days (like me) you'd be better off at the Courtyard next door.

The room was comfortable, free parking. But this is another case where Marriott does not take…read morehousekeeping serious. No housekeeping during my entire stay. They just blow it off when you tell them and offer to replace your towels. Also, no coffee or water or any other refreshments in the lobby or public space. These are common amenities that this hotel fails to provide. When you ask about coffee, they've obviously gotten this question hundreds of times because they say, then look down, not outside of breakfast hours. Marriott service continues to be inconsistent across the brand.

This review is based off of a single stay of one night. I will say that if they give you room 100…read morejust go sleep in your car. You will hear people going up and down the stairs all night long. It doesn't stop. Yes, we did check in late and it was a full hotel so we did not make a complaint. It would not have gained anything for anyone. Breakfast in the morning was the usual fare, and getting that for what was paid is a bonus.

As many times as I've been to this property, I never want to leave! As a proud IHG member, this…read morehotel happens to be part of their portfolio. I did a review on another IHG property which is "The Holiday Inn Express", and I enjoyed staying there as well. However, coming to this Staybridge Suites always been more welcoming on many occasions. The front desk staff are always friendly and each time they gift me a goodie bag for being a IHG member. I will be signing up for their ambassador program soon so I can take advantage of all the perks available-not ashamed to admit it! I had a king size suite this past stay and I am always impressed. It was roomy, had a huge handicap-accessible bathroom, and a nice living area. The suite also comes with two televisions (one in living room and one in bedroom). And that comfy bed....I didn't want to get up! Check out this place for your next vacation in the 757 or staycation ‍! I love it here!

They have a great friendly staff both at front desk, housekeeping, maintenance and food service. I…read moreenjoy my clean room. The breakfast has enough varíety to accommodate everyone. The staff accommodates my family needs for handicapped accessible room when ever we stay. My family and I visit this property located at 109 Woodlake Drive often. It's a pleasure staying here

Stayed here last night to visit family. There is a lot of parking and it's right next to a lot of…read morestores. The service was okay.. the front desk seemed a bit stand offish. I asked for late check out and they offered me 12pm but in the morning, once it hit 11 they keep knocking and assumed we were staying past check out even though we thought we were granted late check out. There were a lot of stains on the floor but I guess that was fine. The food was kind of sad. Probably not the best homewood I stayed at. Not sure if I'll be coming back.

So sad, let me say first that I travel extensively and use Homewood suites religiously. I'm a…read moreHilton honors member and if there is a choice of hotel it's always a Hilton and preferably a Homewood suites. This hotel is a disaster. Elevators out of service. I asked could I get a room close to the elevator as I was disabled. They said of course except the elevator was out of service and has been since April according to other long term stay clients I spoke with there and the staff confirmed as well. I had to walk to the back of the hotel. The room was very run down. The wall paper is peeling in the hallways and rooms. The carpet is filthy and needs deep cleaning as it's stained. The room had severe worn couch that you could not sit on without you and the metals springs being intimately introduced. The cushions have been worn out for years I would assume as they were flat. The mattresses were old worn out was the supporting platform boxspring. My pictures will tell the rest of the story and I will be sure to next time call Hilton before I stay at a place so worn down and beaten. The staff knows the issues but no one is giving the the right personnel to fix things. The maintenance staff dress like bums with paint stained clothing and unkempt. This place is not being managed well based on the hundreds of Homewood suits I've stayed at. I've machine out of order

I've stayed at a lot of Marriott properties, and honestly... this was probably my least favorite…read more The rooms feel outdated, and in my specific room (509), there were no accessible outlets near the bed. They had USB ports in the lamps, but it's 2026, who's still using those older USB plugs like that? That alone was frustrating. To be fair, the room itself was clean, but stepping outside into the hallway was a different story. There was what looked like the craziest stain in the carpet, not fresh, but clearly the aftermath of a rough night for somebody. The wild part is we had to walk past it for five days, so whatever cleaning happened clearly didn't fully take care of it. On top of that, the hallways had a light marijuana smell that lingered throughout the building. They do have a pool, but it had to be drained twice during our stay. It also didn't help that kids were running around unaccompanied, not just in the pool, but also in the gym, which ended up getting trashed too. And honestly, calling it a pool is being generous. It's just big enough to qualify, and even then it feels like the bare minimum, closer to a kiddie pool than anything worth using. Now let's talk breakfast, because this one was all over the place. Day one: sausage, oatmeal, boiled eggs. Day two: scrambled eggs and dry turkey sausage. Day three: scrambled eggs, thick cut bacon, corned beef hash. By day five, I just skipped it. And yes, there were waffles every day if that's your thing, but I don't eat those. Honestly, I don't understand why they couldn't just keep it simple, eggs, potatoes, and a meat. Some of the options felt random, and at times, the food just wasn't good. One thing I will give them, the staff was great. Everyone I interacted with was friendly, professional, and check-in was quick and smooth. That was easily the best part of the stay. The location is solid too, right by a mall and plenty of food options, which made things convenient. Overall, for the price, it wasn't terrible, but I'd definitely pay a little more next time to stay somewhere else. It didn't ruin the trip, but it also didn't feel like a true Marriott experience. Definitely a one and done for me.

I decided to break up my Outer Banks trip with a stay at this property. After driving nearly 300…read moremiles in Hurricane Helene's rain and wind, I finally arrived. I was warmly greeted by their team at check in and was in my room in no time. Room was clean and comfortable and pretty quiet considering how close we were to the interstate. Interestingly, liners were staged for use in trash cans but not in the cans. Even more interesting is the inability to connect to their wifi. Not too big of a deal as I had nothing pressing to take care of, but as a Bonvoy member I was unable to access despite my credentials. To be fair, I realize internet services may have been impacted by SC tornadoes spawned by Hurricane Helene. Breakfast was abundant and good. Eggs, sausage, sweet waffles and other items made the meal good and satisfying. The best part of the stay? The SpringHill Suites Team! Cheerful and accommodating! I'd return to this property.

Hotel Stay Spotlight -- Virginia Beach, VA…read more I recently had the pleasure of staying at Hyatt Place Virginia Beach Town Center, and it was the perfect blend of comfort, convenience, and location! From the moment I walked in, the atmosphere was welcoming and modern. My room was spacious, clean, and designed with everything you need to relax after a long day -- and yes, I'll be sharing a video so you can see it for yourself! What I loved most: Prime location right in Town Center -- close to shopping, dining, and entertainment Comfortable bedding and a cozy sitting area Clean, well-maintained spaces throughout the hotel Great option whether you're traveling for business, a quick getaway, or adding a stay before/after a cruise If you're looking for a convenient and comfortable stay in the Virginia Beach area, this is definitely one to consider!

This place is right in the middle of town. Clean and ample parking. Conveniently located to…read moreshopping and eatery. Has a gym, pool and self service mini shop. We would definitely stay here again.