Nice location, right off the freeway. They have Tesla chargers, which works for us. Had some time…read moreand enjoyed the pool and spa. We travel this way often, and will return.

I loved my stay. Very clean rooms, soft comfortable bed. Very convenient area to everything! I…read moredefinitely will be coming again!!!

This Holiday Inn express is conveniently located close to the I5 freeway. We chose to stay…read moreovernight here on our way back from Anaheim to San Francisco to break up the drive and avoid early-morning departures and heavy Los Angeles traffic. The clean room and comfortable bed left us rested and , there was no noticeable traffic noise. Friendly staff. No complaints.

This is exactly the hotel we want. It is clean and the staff is friendly and efficient. The A/C is…read moreperfect and the rooms are spacious and clean. Close to tons of things to do. I definitely recommend this hotel.

We would absolutely stay here again just based on the value. Rooms are clean, grounds are pretty…read moreand if you happen to get a theme park view, you'll be able to see six flags! Denny's is 24/7 and right by the hotel, so you can easily get a quick dinner. Great spot in the Valencia area!

Was on my way home from Southern California and had a family member call and make a reservation for…read moreme at this location. While on the phone she added my name to the reservation after paying for room and they created a whole new reservation. Once I arrived they were very polite even upgraded me however I thought I was paying for the deposit and in fact I was paying for a whole new room. Once I arrived home about a week later the deposit was not back on card called and was told that it was the room charge. We contacted hotel and was emailed back showing that both rooms were checked-in and checked-out. And No response or refund for the room that we did not check -in to. It has been 2 months we have reached out several times and they just ignore us. They have not even reached out to tell us they could not refund it and they had informed us they would. This is not how you conduct business! Or treat customers that have loyally been using your hotel chain years. Never again will I ever stay at a Best Western again!

The front desk lady was polite and sharp, her name was Hope, thank you…read more This hotel isn't my usual but for local, top notch, thank you I was there for a conference I normally stay at starwood properties, now named marriot after the MnA I've had too many Presidential suites at st regis, W Hotels, Westin etc Thank you

We stayed at the Hyatt Regency Valencia for one night while driving north and were very…read moredisappointed. The hotel appeared to be less than half occupied, yet we were first placed in a room directly behind the elevator. We have a child who is very sensitive to noise, so we asked to be moved to a quieter room. Instead, we were moved to a room facing the main avenue, where an ambulance immediately went by and scared our child. When we went back to the front desk, the only other option offered was an accessible room. Unfortunately, that room was not acceptable. The toilet was visibly stained, the towels were incomplete, the AC was noisy and did not cool the room, there were spider webs in the ceiling corners, the curtain was hanging off and letting light in, and the bed and bedding were extremely uncomfortable. It is 3:36 a.m. and I am fully awake. If I were not traveling with kids, I would have left. This felt far below Hyatt standards and not at all like the experience I expected from the "World of Hyatt". A budget motel may have offered the same comfort and cleanliness level for half the price.

I've stayed here multiple times for work Amazing staff…read moreEspecially Cameron the manager

Gorgeous property! Great location off the freeway but far enough that you won't get that freeway…read morenoise. Perfect if you're visiting Ventura county or LA county. Camron and Zoe were a pleasure. Definitely a great choice for all.

This was my first time here. It is close to Masters University and Magic Mountain. We stayed for 4…read moredays and they allowed our service dog. We were able to create dinner, and bbq for (8) of us in the patio. The BBQ's are great and it's a cool vibe with fire pits, and market lights. The rooms were clean and modern. The staff was great, although they could have had more help for sure. They were friendly when we engaged and allowed a late check out, which was very helpful. The only complaint we have was the water pressure was not good and the water temp of the shower and sink was not hot. We did not talk to the staff about it, but should have as it may have been an easy fix. Overall we will be coming back here as we had a good experience.

I liked this hotel and would've given it 5 stars BUT the bartender put a charge on my room that…read morewasn't mine. I reported it shortly after I checked out and they said they would look into it and never did and never credited me and never got back to me. I had to call Corporate myself weeks later to get it handled, and when they looked into the notes they saw that the bartender did not cross Reference or properly check before he charged it to my room. And they saw that it was a legitimate false charge and finally credited me. I've never had that happen at a Marriott, very disappointing.

We stopped by on a family trip and had more or less the typical Embassy Suites experience. I've…read morealways loved their omelettes at breakfast and that was a hit once again. We were staying for one night, and our room was in the corner on the first floor--comfortable, quiet and exactly what we needed. Upon check in, the front desk also provided us with bottled water and a snack (mix of chocolate, trail mix, etc.) Breakfast was delicious but we woke up late and got there with 20 minutes to spare, so we were able to get omelettes, milk, and whatever else we needed. They are pretty quick to close things up so be sure to get there in time!

When staying at a hotel, one of the things that bother me most is extreme outside noise. A couple…read moresources of it were extremely thin walls & road noise. Thin walls: I read previous reviews where it was mentioned, "it sounded like kids doing cannon balls", etc. So I made sure to book the top (4th) floor for my 5-night stay. Oh my, without even having anyone above, it sure sounded like! I couldn't believe guests walking in neighboring rooms could sound so loud from mine (and sound like they were coming from above, which wasn't possible). Additionally, I lost lots of sleep as I could clearly hear my neighbors conversations each night, past midnight. They were speaking at a normal level too! Road Noise: To add on to picking a room location with no upstairs neighbors, I assumed the more quiet side of the building would face Newhall Ranch Rd. rather than I5. Well, that road was extremely loud too... I'd hate to hear what it would be like facing I5! TIP for parking: I read a review that they were charged even for street parking. That is that reviewers fault. During my 5-nights, I parked on the street (culdesac) nightly, saving the $15/night. You only pay for parking if you accept their parking pass! I couldn't believe how it seemed just myself and 1 or 2 others parked on the street (it's safe). It's not like the hotel parking is gated and it is footsteps from the street parking. Heck, street parking is can actually be closer to the entrance than most of the hotel parking! Laundry: Dryer #2 is a money sucker! Fortunately the contractor who operates the machine is responsive & reimbursed me quickly. But it was a major inconvenience as I was prepping to pack and having to wait for the 2nd of 2 dryers in the room to become available. It took 3 attempts to dry 1 load. Staff should take the machine "Out of Order" until the contractor fixes it! Appearance: from the outside & all aspects of the interior until you get in the elevator, this hotel looks pretty nice. But once those elevator doors open to your floor, you're in a different world. The hallways were so dark & gloomy and I often thought how it looked like a haunted hotel. Fortunately I didn't notice any odd odors in the stretch of hallway to my room but when I ventured through other areas, there were some real pungent odors. This hotel is in need of a makeover, especially beyond those elevator doors!!!

Came out to Santa Clarita for a concert and decided to give the Hampton Inn by Hilton a try for…read morelodging! I was very impressed and satisfied with my stay! Parking was complimentary which was great! The facility was very clean and comfortable! The check in process was efficient and the staff very friendly! The complimentary breakfast was what you would expect and they had more than enough food to accommodate all guests! This hotel has a great price point for the quality and comfort! I'll definitely return if I'm up that way!

I was very pleased with my recent stay at this hotel. This Hampton Inn is shared within the same…read morebuilding as a Homewood Suites. The Hampton Inn rooms are on one side of the building and the Homewood Suites rooms are on the other side. The check in desk, the breakfast room, swimming pool, etc. are shared by both hotels. The place is very modern and well taken care of. The breakfast room was very spacious and nicely appointed. My room was not especially large, but definitely served the purpose. Most uniquely, the day I arrived I was pleased to learn that complementary hot dogs, hamburgers and other goodies were being served during the social hour to all guests of both hotels each Wednesday. It was nothing fancy, but it was free. I don't think I've ever seen anything like that at any other hotel before.

This was our third 1-week stay at this all-around, lovely, friendly, cozy, and clean…read moreaccommodations. There's a reason we picked it again 3 years in a row for our work trip. Our rooms were very clean, quiet and adequately stocked. The beds, pillows, and linens were all so fresh and clean. I had asked for a very quiet room and that's what I got. The pool is also clean and well-maintained. Parking can be a challenge, slightly narrow stalls, but that's common in California. The grounds are well maintained and manicured (I have never seen any garbage/butts laying around outside). Even the hallways/elevators are clear of garbage and debris in this busy place. I cannot say enough for the incredibly friendly, professional, and kind team members! I could give names here, but I don't know everybody that I met that works here. From the maintenance man to the night auditors, the room cleaners to the kitchen staff...absolutely stellar! This year the price for the laundry went up to four dollars per wash or dry. That was the only bummer. But even the laundry room is clean and well maintained, 30 mins each and taadaa! I feel like I'm coming home at this place. Highly recommended. The location is ideal, close to many restaurants, a small Walmart, etc. The breakfast is good, basic, hot, served in a very clean eating area. There is refreshing iced water in the lobby with excellent coffee. Every time we've stayed here. (I read another review about the breakfast tasting "like crap" and not having soap bars under the pillows and something about Young kids talking to the ... what a bizarre and irrelevant review!) Very wheelchair accessible. Good - dog friendly . If the team and manager read this, once again, great big huge thank you!!!

We had a reservation for the queen suite and in the notes, we requested a crib and 1st floor…read morebecause we have an infant and toddler. Just a couple mns later I received a message in my email from the hotel saying they were able to accommodate my request. I really loved getting a message ahead of time. Easy check in. They have a store, swimming pool, hot tub, breakfast 7-10am, basketball courts, laundry room and more! The only thing we were a little iffy about was the person wandering in circles around the building with no shoes and yelling. He was going straight through the front desk area across to the other side of the building, out the back door and around the building again. While we were outside, he went around 4 times and then we went to our room. I know theres probably not too much they can do about that, but it made us worry about our car a little. We really enjoyed all of the small things that were accessible in the room. They had all the utensils you need to eat and cook with, pots, pans, cutting board, bowls, plates, cups, toaster....everything. They also already have dishsoap and sponge in the kitchen. They also have Netflix on our TV which we really enjoyed. Overall, even though we havent left yet, we're extremely enjoying our stay and its been a great last HOORAH, coming back from our disneyland trip. We would definitely come back to stay again.